Great service. Mgr knew I was traveling. Had my glasses done same day. Good prices. Did not hard upsell. I highly recommend!
Joyas H.
Classificação do local: 1 Pasadena, MD
We went there for a pair of new prescription glasses. We also bought a groupon($ 43 for $ 225 value of purchase). We thought a pair of glasses wouldn’t be too much more expensive than that. We were very wrong. They marked up the prices for all the frames to ridiculous numbers. The average price for a frame is $ 210(brand and no brand). The cheapest pair there was $ 139.99(no brand) and they were plastic and looked very cheap. These were for kids. You can probably get them from Walmart for $ 10 each. On top, we had to pay another $ 300 for the lenses. The total ended up to be about $ 440.00. Later we checked online. We can get similar(or better) frames for $ 6 and up online. With the lenses, a pair of glasses only costs about $ 45 online that we paid $ 250 for, with the groupon. Although the lady working there was very nice and courteous, we felt it was such a rip off. I wouldn’t recommend to get glasses there. The doctor were nice.
Greg C.
Classificação do local: 1 Pasadena, MD
I had a bad experience with the service at Pearle Vision located at 7931 Ritchie Highway. It appears that they are owned by or doing business as Infinite Vision Inc. as both names appear on my receipt. In brief, I lost my eye glasses and went to Pearle for a replacement. They refused to replace what I lost stating that the prescription was over 2 years old. It did not matter that those lost eye glasses had been working just fine for me. So I go through the eye exam, and they sell me on something called transition lenses which are expensive. Well, the new lenses give me a headache so I go back and request a different pair of lenses… which of course would have been cheaper. And this second pair does not work well for me so I just give up with these people. By the time I got that second pair of glasses I have been to this Pearle store about 5 times, and spent hundreds of dollars. It was definitely a waste of time and money. I will never go back. In the end I purchased a pair of off-the-shelf eye glasses from Target for $ 20 which work better than what Pearle gave me, and both pairs look the same.
Alison S.
Classificação do local: 5 Halethorpe, MD
I could not have been more satisfied with my experience at Pearle Vision in Glen Burnie. The store looks amazing. My boyfriend got a thorough eye exam and frames. I just got frames. There was a huge selection of both frames and amazing sunglasses. I will definitely be going back for a contact exam. The store owner was extremely helpful in picking out frames and all of the staff was friendly.
Jocqulyn T.
Classificação do local: 5 Glen Burnie, MD
Very friendly, helpful and quick! I came in with out an appointment and they saw me right away. They all has outstanding customer service.
David I.
Classificação do local: 2 Severn, MD
Went to this location after another eye place refused to accept my insurance. The exam went well and the dr was extremely helpful with her recommendations. When my wife returned for her follow up visit and asked for her prescription she was treated extremely rudely. The same salesman who a week ago was perfectly pleasant and amazing did a 180 and showed his true colors. I sort of suspected it would happen. They are nice to you as long as you are willing to blow 500 plus on your glasses. The second you hint otherwise, they send you packing. Such a shame, I thought this store might have been different. Clearly I was expecting too much.
Tomasa R.
Classificação do local: 3 Dallas, TX
They were very friendly at this location. My glasses are great and they were ready quickly. No one has these frames! The Dr. was very nice. I normally don’t buy frames from places like this but I absolutely love my glasses. Also my designer glasses did not come with their original case or glass wipe and since the glasses were not cheap I gave 3 stars.
Ric P.
Classificação do local: 3 Severn, MD
Pearle Vision Express is typical of every eye glass place you might visit. It’s clean and the staff are very friendly. This particular Pearle Vision Express has been in Glen Burnie, MD, for over 20 years and hasn’t changed any; to me I’d call that dated. A remodel would really change the atmosphere. But, I’ve always purchased my glasses at this Pearle Vision Express. I’ve never been dissatisfied; I’ve always been happy with the service and the product.