Friendly’s

I decided to take my husband out yesterday for Fathers day. We ended up at our favorite Friendly’s.Needless to say this time it wasn’t so friendly. It didn’t take long to be seated but our waitress Brandy was rude from the start. So we order our food which only take about maybe 15 to 20 minutes to make, took much longer. Every time you ask her for a refill she never came back with it. I had to ask another server to bring us refills. My order was completely wrong. So the server who brought the food out said okay well leave the food here continue to eat your fries and I will fix your food myself. No problem, Brandy the waitress comes back and takes my entire plate while I’m eating and said I be back with your order since you decided to change it. So I’m patience as possible, but I lost my cool. I’m 9 months pregnant miss if you don’t bring me my food I will loss it. So she grabs another plate and take the sandwich back and bring the exact sandwich she took back just with barbeque sauce. I didn’t complain because at this point I’m furious I just want my ice cream and to leave. But for my Hubby I put a smile on my face and just finish .So its time for ice cream and she seems like she’s in a rush. I ask her what ice cream is new and that I have a peanut allergy. So I order cotton candy and she comes out with the icecream to go and the receipt. Not only that I get home to eat my ice cream and it’s not cotton candy, its Reece’s pieces. I felt like I’ve been punked because I’am allegeric to peanuts «I just told her that «Even after the shitty service I planned on leaving her a tip but after she didn’t bring me back my proper change I completely wanted to leave before I do something I regret. I never had a problem once at this restaurant been bringing my kids here for years. I don’t know if it was because of the holiday she wanted to be home perhaps but customer service is not her best feature and if I could see her again I would tell her maybe she should look unto a new career. This have been the absolutely the worst experience I ever had any restaurant.

I went to this location this evening and the service was great. I brought my kids for ice cream and drinks and the waitress was very attentive.

OMG I love this place! The waiters are so athletic and they have a nice additude! The food was great and I will be back! The vanilla ice cream with Oreo bits in it is GREAT!

I took three kids and my mother in law here last night. We had the friendliest waitress. The bathrooms were clean. The best ice cream was great.

We are very happy with the service at this location :) the food are ordinary but we don’t expect too much since we have had bad experience at the 412 Crain Hwy location. The food came very fast and the waitress constantly pay attentions to our needs :) we will surely come more often.

The Burgers were GREAT! Fries were average but hot so great! Pop had great syrup to carbonation ratio. Hubby said coffee was so good doesn’t need to go to Starbucks now! Service was exceptional, not just our server either; all seemed Friendly just like the name implies! Thanks so much for supporting our Veterans! Heard some servers thank veterans for service too but unfortunately not all.

Why I got friendly with Friendly’s is because of the coupon bound. This friendly’s is not friendly in leaps and bounds. It’s small like you are eating in a truck and feel cramped with diners so got my order to go. The floors need more sweeping, mopping or better yet, renovation. The food tastes like a copy cat of some other chain restaurants. For ice cream, why not go to Baskin Robbins where you can see the different, new flavors. At Friendly’s, you can’t see the ice cream but you have to pick it from the big menu. I just can’t be friendly with that. This friend is on my list of bad chain restaurants.

Bad food. Bad service. Dirty floors and menus. Good ice cream. Don’t waste your money or your time.
My husband had a basic cheeseburger. I had a turkey melt. Both were just okay. Fries were limp and terrible.

Too small the dining room has is smaller than a Mcdonalds dining room. Not kid friendly. My family of 5 was practically sitting on top of each other. Staff need to devote more time on dining room patrons then on the take out ones but I truly can’t blame the take out patrons eating in our truck probably would’ve been better.

We were visiting a friend, and after a long day my husband spotted Friendly’s, he hasn’t been in forever and loved the restaurant from when he was in NJ. We stopped in with our 2 children.
While the food was decent, the service was not. We ordered an appetizer, and my husband a soup. We were finished with both when out main dishes came out, but the waitress never once removed any of the plates. With 2 small cranky children, you need as much space on the table as possible, especially since the plates themselves are very large.
I would go back again, but not to this location, the restaurant is very small, and service was horrible.

I love to visit Friendlys when I get coupons in the mail. I love their staff, they are usually very attentive and have great customer service at this location.
I love their honey bbq chicken supermelt and their steak and mushroom supermelt. Definitely worth all those calories. Try their sweetened green tea for a refreshing drink!
But while the food is spectacular, I can’t give this place 4 stars because the restaurant itself is in need of renovation. The ladies bathroom is so nasty it reminds me of a old gas station bathroom. It would be 5 stars if they renewed the appearance of this place.