Gladstone Auto Repair

This is the absolutely best place I’ve ever taken our vehicles. They treat us like loved relatives even though they have to ask for our name. They will talk to you like you know what they are talking about and do their best to explain what is going on in your vehicle. I will never go anywhere else in Kansas City.

Knowledgeable, trustworthy, dependable, on time, reasonable pricing. Hands down my favorite all-​time auto repair shop!

The dreaded check engine light (CEL). It’s bound to come on periodically on an 11 year old vehicle. Unlike other automotive garages, Jeff doesn’t charge an arm and a leg to just plug it in to see what causing the light to trigger. The charge is $ 45, and that gets waived if you choose to get the repairs done with him. Plus, if you’re a repeat customer, he’ll likely just plug in the computer and check it out free of charge.
When my CEL went on a couple of months ago, I took it to another (not to be named national garage chain) and spent $ 75 to determine an oxygen sensor had malfunctioned. It wasn’t an urgent fix, so I continued driving. When I ultimately determined I should get it fixed, I took a recommendation of a friend and headed to Gladstone Auto Repair. Jeff checked it out, and quoted me a price that was at least $ 225 cheaper than the national chain. He had it fixed within the afternoon.
When my CEL came on a week and a half later, you can image how frustrated I was. So I took it by, and he ran the code free of charge for me and determined it was unrelated to the earlier work that he had done for me (this time it was transmission problems. Joy). Jeff directed me to a local mechanic that does work specifically on transmissions.
Going to a mechanic is a nightmare. You never know how much it’ll end up costing you. But here, I can trust them to give it to me straight, and not gouge me on prices and labor. It’s good to know I’ve found a reputable mechanic in my area that I will be going back to when I need work done.