Mafalda’s Bridal Shop

My son rented tuxedo from mafaldas for prom. Was not happy with pant fittings and tie broke when he went to put it on had to run and borrow a tie for him to wear. It was a big inconvenience. When I told clerk about the tie her was response we won’t charge you WTH. Some kind of apology should of been the correct response when it’s a rental it’s not new but it should be 100% guaranteed.

I went in here before I was engaged to look. Mind you I am 23 year old and I look very young. They didn’t treat me like a paying customer. I tried dresses on and they didn’t have anything near my size. The clips didn’t do either. I was drowning in the huge dress they put me in. They were rude and unaccommodating. They lost out on a customer because they assumed that I wasn’t old enough to be married. I wanted to shop local. Instead I had a great experience at David’s bridal in San Jose.

They are fantastic!!! Great to work with and I would recommend them to anyone.

This had taken me way too long to write this. These ladies are amazing. I have bought dresses from here since I was in high school. They are always sweet, inviting, and make you feel so comfortable. They do great high quality work and make you feel comfortable and listened to. Although I didn’t find my wedding dress here, I only trusted these ladies with my alterations. Being plus size I have had some negative experiences other places but not here. Not only did they make my dress fit me beautifully they were able to incorporate part of my mother’s wedding dress on my dress, which was very special to me. And made my wedding day that much more special. Thank you. You are very appreciated!

it was 4 days before my wedding, we planned on a court house/​backyard affair. I had planned on a simple gown but as soon as I arrived at Mafalda’s their assistance through the entire process was very simple. I walked out with the perfect dress, it turned my small affair into a mini GRAND affair. Their willingness to work with me on a fast turnaround with alterations was the deal breaker!

Oh my gosh!!! They are so amazing and such lifesavers at Mafalda’s! I walked in without a clue and without any hope! With the deadline a month away, Manuela was my fairy godmother! She worked with me and steered me towards «the dress»!!! I Manuela was so patient and supportive! I cannot recommend Manuela and Madaldas enough!
9÷19÷15 Today was my first fitting, I’ve never felt so confident about how I look! They took the time and effort to help me and guide me! I feel like I look like a princess, I’m so happy!
11÷16÷15 I just got my wedding photos and I am so grateful to these women for working with me and my deadline! I am absolutely in love with my wedding photos!!!

I wish I would have bought my dress here.
Instead, I selected this shop for the bridesmaids dresses.
The ladies here give you a five star experience and service.
They really listen and try their hardest to assist you .
I had to make adjustments to one dress that were pretty drastic. Put another bridesmaid in a size 1 dress when she was a size 4 I’d say. The ladies ensured me there was a way to fix this. I got off the phone feeling very calm and comfortable.
I decided to get my alterations done here and within a week my dress was done and looks beautiful. I love the staff and customer service .
If I ever have another fancy event I’ll be coming back for sure.

I went into Mafaldas to just look, I had never been here and boy what a lucky find! Mafalda is a jem herself. Such a sweet lady, eager to please and very helpful. I found my wedding dress and I am so happy I went into this shop!

We bought a dress for my daughter online in a little bit too big so we probably didn’t get altered cuz we didn’t have time to send it back we had a wedding and we can’t have the flower girl with a big dress they took care of it made it fit perfect thank you so much

I couldn’t find the dress I was looking for, but this place gets an A in customer service!
They spent a long time with me and my specific needs. When I admitted that I couldn’t quite find the style I was looking for, they kindly held the dress that I had chosen as a backup for 24 hours and told me I could pick it up if I couldn’t find anything. The woman who helped me even told me, very sincerely, «I hope you find your dream dress.» I really appreciated that. I ended up going with a different retailer, but I am still very happy with my overall experience.

After reading all the great reviews of this place i decided to come get my wedding gown here first off all mafalda is an elderly lady who is so sweet but her daughter the manager is sooooooooo RUDE and has a snappy attitude and. Starr problems anyways service is ok but i disliked the hidden fees for alterations which dont come with the dress for free which should ! they charged me 200 for some simple chiffon that was added to my strapless wedding gown and even though they told me it was included they wanted to charge me more for some crystals that i wanted to add i didnt like the way they added that and then told me i couldnt get a refund for the alteration i think its to overpriced other than that its ok i just wouldnt recommend it anymore and my expectation i had from them s now low i bye my dress was not sewd in correctly so the day of my wedding the buttons from the back came off the part tha was altered came off ugh!!! You wouldn’t want this to happen to you on your special day :(

When I got engaged last year and starting looking for dresses for myself and bridesmaids I stopped by to take a took. While there I was treated like family and was able to try on multiple dresses, they never gave me a time limit and I never felt rushed to pick a dress. After spending an afternoon at the shop I found the dress I will be wearing at my wedding. I also found dresses there for my bridesmaids. I got some the same great service I got that day each time I call in about a question. I give the shop 2 thumbs up!

Mafalda’s bridal shop is the best place. She and Fabiola are the sweetest women and full of smiles. I did not know anything about wedding dresses, Mafalda asked me a few questions and then had me try on dresses. I tried on 3 dresses that day at her shop and fell in love with all of them, especially the second and third. She kept telling me to choose the dress my heart is in. I left her shop feeling so confident and excited to look at the next couple stores I had appointments with later on that day.
There was no store like hers, no one like her and the wonderful women who worked with her, and she had a natural ability to size me up perfectly and pick the dresses she knew I would love. After my experience at the 2 other bridal shops, I knew Mafalda’s bridal shop was where I needed to get my dress. No one was a caring, attentive, clean, organized, and genuine. I cancelled all the appointments I had at other bridal shops and the next day I was waiting outside Mafalda’s before it opened.
When Mafalda arrived to open her store smiled at me and said she knew in her heart I would be back. She is such a sweet and genuine person. We tried on dresses again and my heart was in the 2^nd dress I tried on the day before. I will recommend her to every person I know is getting married. She has beautiful dresses and accessories. She also has a great selection of bridesmaid dresses as well. She has had her shop for almost 20 years and she knows her stuff. I feel like she is family.
The dress that I chose was her favorite dress on me as well and it also happened to be the least expensive out of the dresses that I tried on. I really appreciated that she was there to support me and not her paycheck. Like I said she is sincere, knowledgeable and she has a fantastic selection of bridal gowns and that are reasonably priced.
When it comes down to my sisters turn, I without hesitation I plan on calling Mafalda.

Horrible service! The girl was super rude! She measured all the bridal party wrong all our dresses were too small, and now we all have to pay extra to get them altered. She had no people skills. I would understand if one or two dresses didn’t fit but ALL the dresses, c’mon! Do not order dresses here!

Mafalda is one of the sweetest dress shop owners I know! She is very well known for working with the large Portuguese community around the Bay Area, because she is Portuguese herself! She has the One Dress-​One School policy, so you don’t have to worry about someone having the same dress as you! This is on our list of go-​to shops when we need formal dresses for events! She will do her best to accommodate you and has a great selection! A MUST GO!

Mafalda the owner is super sweet! She is Portuguese and loves helping out the Portuguese Community! The selection is great! It’s fresh and up to date on the collection depending on what season it is! The nice thing is that when you buy a Prom Dress, she has a policy that no one else can buy it, if they are going to the same prom as you! That’s a relief! The only thing Mafalda’s Bridal needs to improve on is getting more Formal/​Cocktail Dresses! She has a lot of extravagent dresses that are too poofy and sometimes may not fit in for an occasion! She should get more fitted dresses that can be worn at any special occasion! Another great plus is the location! Right in the heart of Downtown Gilroy! The dress prices can be a little pricey but that’s what you have to pay to look great! You can’t settle!

How often can a teenager say that they found their prom dress in the first store that they went into, and the first dress that they tried on too! Wonderful experience today at Mafalda’s with a beautiful selection of dresses in all sizes 0 — 18 and excellent customer service. My daughter and I highly recommend forgetting the drive to San Jose and shopping at Mafalda’s instead!

Wow, What can I say about Mafalda’s. My mom and I decided to try this place out for fun one random Saturday night right before closing. They were nice enough to let me look around and try on a few dresses. I even ended up staying PAST CLOSING TIME! I found a beautiful dress that fit me like a glove. It was discontinued but they said I could buy it off the rack for a discount. I asked them to hold it for me until I went to one more salon. I came back a couple more times to try on other dresses and that same one again and the consultants were so nice and helpful. I especially loved talking to Mafalda she was so nice and fun!
The prices here are VERY reasonable and so are the prices for alterations. I do have to say that after trying on that dress 2 more times I decided to go with another dress at another salon. I did make the effort to call Mafalda’s and see if they could order the dress I wanted, but they couldn’t :(
Although I didn’t buy from Mafalda’s my mom is having their seamstress make a custom dress just for her AND it is SO SO SO Affordable we couldn’t believe it!
I also plan on brining on my dress (when it arrives) to Mafalda’s to have my alterations done :)
Thank you for an amazing Bridal experience Mafalda’s!
I definitely recommend to any girl in the area! Plus they are great with walk-​ins I never made an appointment!

Well. Here’s the story!
1. I found the dress I wanted in a catalog at another store, but since I was moving and my future mother-​in-​law is friends with Mafalda I went to Mafalda’s.
2. I made my purchase over the phone! I told Mafalda which dress I wanted, she ordered it, and everything went well. Nearly 7 weeks later my dress arrived. (+1 star)
3. I was scared for my initial fitting because I had never even tried on the dress before; I’d just seen a sample dress at another store.
4. The fitting went well; Mafalda wasn’t there, but another lady (I can’t remember her name, but she runs the store in Mafalda’s absence) assisted me and she was very helpful (+1).
5. At that initial fitting my mother, my mother-​in-​law, and sister helped me choose a gorgeous scalloped veil with beading and a beautiful belt. The ladies were super helpful and kind and it was nice to have my mother-​in-​law on hand to speak Portuguese to the seamstress (+2)
6. At the fitting I explained that I wanted to add sleeves to the dress with the extra material I ordered from the bridal company. I also chose a French bustle.
7. After I left I realized I didn’t want the French bustle, but I wanted the regular/​English bustle. I called and sent an email, and Mafalda assured me that the change was documented and it would all be taken care of when I came in for my final fitting.
7. When I went back the sleeves were too loose and the bustle wasn’t finished. I had to explain what I wanted, but by this time it was August 11 and even though my wedding was September 8 (TODAY! I’m in my HOTEL ROOM NOW!) I was assured that everything would be taken care of – and I believed them!
8. I went back two weeks later… and my bustle was done, but my sleeves were still TOO loose! (–1 star)
9. I was told to come back the day after Labor Day and everything would be done (keep in mind that I’m driving 30 – 40 minutes each way from San Jose – mistake on my part!). While I was there, another lady was upset because her veil was lost. I pitied her, but thought, «Yay! I have my veil!»
10. I went back in after Labor Day and… my sleeves were still TOO LOOSE!!! I arrived at 6pm (they waited for me… very nice!), but by then the seamstress was gone. They told me I could come back the following day and she would be onsite to do the finally alterations… my wedding day was 4 days away. I was about to lose my mind, but stayed very calm. I decided to just take the dress.
11. They had steamed the dress before I arrived and I checked the bag and the veil and belt I had selected was missing (–1 star)
I nearly lost it. I couldn’t say anything. They swore up and down that the veil was with the dress before I arrived. They searched the entire store and no veil. I waited for 30 minutes. They assured me the veil was somewhere in the store and that they would call me that evening or the following day.
I didn’t hear back that day, and I had to call and remind them on Wednesday.
Sadly, my veil was lost and I haven’t heard back from Mafalda’s about the veil.
I wanted to kick myself for not taking the veil and belt home when I had the chance. I felt like this was my punishment for being happy/​smug when the other lady couldn’t find HER veil.
Yes, I cried when I left. I was livid. I had a gorgeous veil and I had to buy another one from Trudy’s in Campbell. I’m only leaving 2 stars because my alterations were not up to par and my veil was lost. The customer service really is great and the ladies are accommodating.
I also had to go to Lucy ( Unilocal HER) to get the alterations I REALLY wanted. Shameless promo for Lucy: GO STRAIGHT TO HER FOR ALL YOUR BRIDAL NEEDS.

Not sure if the Unilocal address for Mafalda’s has been updated — Mafalda’s moved about half a block north on Monterey St. Phone # remains the same.
* Mafalda’s caters to the $ 500-​$ 2000 dress range. There was a wide range of dress styles: from princess dresses to flowy dresses with empire waists; dresses with lots of beading or ones with lace only. As expected, the fashion here is more mainstream than at a designer bridal shop.
* 10% (or was it 15%?) off bridesmaids’ dresses if the wedding dress is purchased here. Don’t need to order wedding dress and bridesmaids’ dresses in the same purchase to get discount — Nice since bridesmaids dresses take less time to manufacture and can be ordered closer to the wedding.
Great shopping experience at Mafalda’s with the bride-​to-​be and another bridesmaid. The owner was very friendly, sweet, and laid-​back. She was also consultative when we needed it. She had no problem with us respectfully tearing through the dress racks, as we knew what styles the bride wanted to try on. (A no no in higher end stores). She sat back but was attentive and ready to assist as needed. This worked for her, and it worked for us!
Traffic was slow in the store, maybe because it was a rainy day in late October. Street parking only.
Can’t comment on the ordering/​alteration process as the bride found a potential dress, but needs to do some more shopping before seeing if this is ‘the one’.
The only con was that the dress clips they use to pin a dress tighter weren’t strong enough — a somewhat minor issue if you’re putting a size 0 girl in a size 16 dress and you’re deciding on a serious purchase.