24/7 Taxi Cab Co

I’m very surprised that this company has low reviews. Perhaps my experience was unusual because I dealt with the owner today. It was a great experience considering it was a long and expensive taxi ride on a rainy morning!
My husband called at 5 AM, and the driver said he could be there in 15 minutes. My children and I weren’t ready to leave yet, so my husband asked if he could come between 5:40 and 5:45. I think he showed up at 5:43. Based on prior taxi experience, I was expecting him to be late so this was a great surprise!
He was extremely pleasant; we chatted about food and family. He also did a few extra things that really made the experience stand out:
1. I have 2 toddlers, so I need to install car seats in taxis. Our last driver was very annoyed when I tried to install the seats instead of having the babies sit on our laps. However, this morning our driver jumped up to help me install and remove them.
2. He did not leave the meter running for «wait time» while I loaded the kids at home and unloaded them and their car seats at the airport.
3. He drove all the way up to the rental car counter at the airport (my destination), even though he had to fully enter the parking facility to do so. I appreciated this because I had the 2 babies, 2 car seats, laptop, diaper bags, and lunch boxes to maneuver to a rental car by myself. He ensured I had to walk the shortest possible distance.
I’ve taken my fair share of taxis, and I wish previous experiences had been as pleasant as this one. Next time we go on vacation, we will absolutely call ²⁴⁄₇ Taxi first.

DO NOT USE THIS CAB COMPANY. I called them and they said it would be 15 minutes, after 1 hour I called and the person that answered couldn’t even speak English. I hung up and someone called back, and said ‘oh my gosh, they should be there, I don’t know where they are’, so I tried to find out if another cab was on their way to pick me up and he seemed very confused. Don’t use this service!!!

Memorial weekend, mushroom Mardi gras, and yet we cannot get a pickup in Morgan hill. I called and spoke to Daniella at Golden Taxi and she was SUPER sweet and not only apologized for referring me to a jerk taxi company who refused to pick us up because it was a short trip, but went out of her way to call and find another company to pick us up and called me back to let me know he was waiting for my call. Awesome, awesome service considering that they weren’t available to pick us up. It’s hard to be a responsible adult and not drink and drive in Morgan hill with no taxi service available here. Thank you again Daniella!

Terrible, and they should be shut down. I got a flat tire on my bicycle Santa Teresa Blvd, called them on my cell phone, and when they found out where I was, they started yelling at me in Spanish and then hung up. I could have managed to speak to them in Spanish but they didn’t even give me a chance to talk to them. When I called back, they didn’t answer. Highly unprofessional, and as another review said, the Dept of Transportation should investigate this company and shut it down.

These are unprofessional and lecherous cab drivers. If you are a woman, I highly recommend you do not get in one of these cabs. One just pulled up in front of my house, with a «passenger» in the front seat who was clearly the drivers friend, and they stopped to wait for a woman to walk by so they could hit on her. When she ignored, they said something mean and drove off.
I then called to report this to a manager. I was told the manager wasn’t there. I pressed and told them why I needed a manager. They put me on hold, then the same guy picks up and says he is the manager, and seriously tried to convince me he was, so he could cover this up from whomever should be managing this horrible outfit. I will also report this to the Dept of Transportation.

I’ve been stood up by this company on more than one occasion but Gilroy has very few options. This time my husband called a full day in advance and made a reservation. Of course they did not show and they could not get another cab out to us. If you live in Gilroy getting a cab is a joke.

Ordered a taxi on New Years Eve to pick us up from home. Supposed to be here at 7:00. I ordered the taxi at 4:00. Five after seven, no taxi. I called and was told it was only going to be another 5 minutes. 7:25, still no taxi. I cancelled. Would never use again.