The food is OK, but nothing special. We had a chick parm entrée and a spicy Italian beef sandwich. The prices for food seem a bit inflated. The service was OK too except our server knew very little about the menu or the happy hour offerings. The place was not crowded at all on the night we visited. My real complaint is with drink prices. I ordered a pint of San Tan draft beer which had a price tag of $ 7.75 when the check arrived. I can get the same beer, same size, at several local restaurants nearby for $ 4 – 4.50. So my suggestion is to put those prices on the menu if they are going to be that outrageously high. That is absurd and the waitress seemed embarrassed when I questioned it.
Sean M.
Classificação do local: 1 Gilbert, AZ
If there were negative stars this place would get it. Horrible Service!!! I don’t think it was our waitress but that kitchen was a mess. Orders came out wrong and out late. My wife’s plate first followed by 18 mins for the rest of our party. Wine was wrong. 2nd glass. Was fair. The manger never came out to apologize. Seriously??? Last time for me. They were out of Shrimp on Friday night??? Wow. This place needs to get it together.
Heather Q.
Classificação do local: 5 Gilbert, AZ
This place is going to be detrimental to my diet. We stopped in last night to check it out and it was fantastic. Service was great and they even have my favorite dish veal parm. There is a golden tee and a pretty good beer selection. The best part is it’s a bar. you can cheer for your team and have a good time without being looked at like your crazy or being asked to leave. We will definitely be frequenting this spot.
Melissa K.
Classificação do local: 4 Gilbert, AZ
So far we have been twice as a family and it has been the perfect spot! No wait, great service and yummy Chicago style food! Everything is good and the atmosphere is great too!
Crystal S.
Classificação do local: 1 Maricopa, AZ
The food was very mediocre, and bland. The spaghetti was overcooked and mushy, the marinara was watery and the sodas did not taste right. The waitress was very nice but we had to ask the bus boy for napkins. We will never go back.
J R.
Classificação do local: 1 Chandler, AZ
One star is generous. Lost our gift card. Lost our credit card. Servers friends were clearly in on it when we complained. Do NOT go here
Kristina S.
Classificação do local: 1 Gilbert, AZ
I visited here on 4÷11÷16 around 5:45 and it wasn’t overly busy. The sign said to seat yourself. It was nice so I sat on the patio where 3 other tables were occupied. I wasn’t greeted or acknowledged for 10 minutes so I got and said something to a waitress. Her answer was, «We didn’t see you», yet I was in direct view of the inside. Maybe they should think about changing the Seat Yourself sign. Each table should be greeted within 1 minute of being seated. Not sure how the food is, but that service was unacceptable!
Joel B.
Classificação do local: 2 Gilbert, AZ
Food was good. Customer service nothing to brag about Had dinner at restaurant and then placed an order to go. Took a while to get the to go order while waiting never got a refill of drinks. Got the order. I know should have checked. Got home and it was the wrong order dove back to jimmy’s. while waiting to speak to someone a server was dealing with seated customer about giving him the wrong order. When I finally spoke to someone it was like they knew and was looking for the order they gave me. They apologized and brought my order out in seconds. Amazing! But no consideration for their screw up and my inconvenience. Not even a discount coupon or free appetizer on next visit. Guess it’s ok for me to waste my time and gas patronizing their eatery. Advice. Check the order before you leave the facility
Dana V.
Classificação do local: 5 Gilbert, AZ
This is probably my favorite Italian restaurant, ever. REAL homemade Italian goodness. It’s always crowded so bring your patience. And try the gnocchi!
Brian C.
Classificação do local: 1 Queen Creek, AZ
I’m giving this place a very generous one star. Service is sub par at best. Layout is horrible. The food was not even close to representative of Chicago. They would be better off calling it Jimmy’s of Somalia. I needed a tetnis shot after going to the bathroom, it was gross. The entire place just feels dirty. The baked clams tasted like they were made a week ago, no way they were fresh. My wife order baked ziti and the sauce was something a kindergartener could have made better. I had the Italian beef sandwich which the waitress said was the most popular menu item. I could understand that if most of the clientele was actually starving and hadn’t eaten in months. I will never be back here.
Al S.
Classificação do local: 1 Gilbert, AZ
Wife and I ordered takeout this evening. Got Italian beef sandwiches. Sandwich had lots of beef, onion and green pepper. Bun was not toasted and there was no indication any ‘jus’ had made it to the bun. Not surprising as beef tasted and appeared like it had never been near any ‘jus’. Extremely disappointed. Not sure how or why they thought they could call it an Italian beef sandwich. Should just call it what it is. Beef sandwich.
Michelle B.
Classificação do local: 1 Scottsdale, AZ
Save yourself a trip and the expense and pass on this place unless you are going to be drink, drank, drunk watching a game. After 2 opportunities this place is off my list. Sadly because I always want to support the little guy especially a Chitown one at that.
James G.
Classificação do local: 1 Hillsboro, OR
So, I was visiting my folks for the week who live close by the Gilbert location. We decided to order pizza for dinner(take out of course), and placed an order over the phone with a younger dude that answered the phone as if he had never answered a phone before!!! Told the guy we wanted 2 large pepperoni pizzas«easy sauce»(obviously meaning — NOT A LOTOFSAUCE!!!). We picked up the pizzas, $ 37FREAKINGDOLLARS !!! got home and opened the first box… The pizza was about half the size of the box, was thin crust and smothered in sauce!!! Second box was worse! The pizza was ok, but not $ 37 worth of ok… I’ve had frozen pizzas taste better! Save your money, save the trip… This place sucks!
James H.
Classificação do local: 1 Surprise, AZ
I had lunch at a joint called Jimmy’s of Chicago in Chandler AZ today. Maybe Gilbert I am not exactly sure. I have ate there before but at least 2 years ago because I moved from the East Valley to the West Valley and since then they have moved to a new location on Linsey. anywho. I order a Italian Beef Hot/Mozzarella Baked. To make a long story longer the bar tender and myself are talking Blackhawks and Arizona Cardinals. He brings my Samich and I can honestly state that it is not even close to a Portillo’s Chicago style Italian beef sandwich. It was Roast Beef on an Italian Roll the cook took ZERO pride with the presentation and it had no flavor. I have had better french dip samiches many times. I leave the shit hole and drive to my next stop to price some work in Scottsdale, half way to the customers house My lip blows up like Brock Lesner smacked me right is the chops. Hearken back Herpes Monday I believe they call it at old Jimmy’s Chicago… Brand new location and the place. SUCKED! I could have went to Scottsdale and reviewed the project than on my way home stopped at Portillo’s in Tempe, But NOOOOOOOOOOOOOOOOOOOOOOO. I have to go back to an old favorite that has completely gone down the crapper! And to add insult to injury the bill for the Samich 14 fries and a coke was over 14.00 with tip 17.50 or so… Don’t bother. The joint sucks. I make better Fench dip sandwiches at home. I did not go out of my way for a lousey french dip and promise you I will never set foot in this shithole again!
Ted T.
Classificação do local: 4 Mundelein, IL
Ok, planned to go here for the last Bears game and then read all the bad reviews. Thought I’d made a mistake. Wrong! Good service, good beer choices, friendly atmosphere, good bar food. They gave out raffle tickets for each purchase, generously I would add, and then pulled tickets and had gifts at the end of each quarter. Nice! So I’m not rating this place as a restaurant, but more as a bar & grill as that’s all I wanted and the only food I was looking for. So consider my rating as relative to that and expectations of same.
Jason B.
Classificação do local: 1 Gilbert, AZ
Server never came to the table so we had to order from the bar… twice. Worst DJ ever — no clue how to mix or transition from one song to the next.
J S.
Classificação do local: 2 Gilbert, AZ
sigh. lets start by updating your beer menu. Its december– surely you’ve had enough time to take the summer beers off– since you dont have them when people order… We spent a good amount of money last night on mediocre food– mostly off the happy hour menu. The wings were cooked well– which was nice, but BARELY and i mean BARELY any sauce?!? whats up with that? The small cheese pizza was on a prefab pita like crust?! Did i miss something? I thought this was an italian restaurant– you dont make your crust? Dont try to tell me they do, that sucker was perfectly round, had no edges and had the little pucker marks like flatbread does. And who cuts a round pizza into squares?!? It all tasted bought– nothing homemade. Even the oil and vinegar was lacking– no flavor. Oh, and no kids menu, but your waitress can sort of list a few things you can make for kids? Super disappointed. Won’t be back.
Alan F.
Classificação do local: 3 Salt Lake City, Salt Lake City, UT
Decent food, not fantastic. Poor service. Got the order wrong not only on mine twice but nearby tables as well. They claim they have Dr Pepper but it’s really Mr Pibb. Bottom line is it’s good if you’re hungry but I probably won’t return. If I do it will be for the cheese bread.
Doug T.
Classificação do local: 1 Gilbert, AZ
First of all, my wife and I are from Chicago and live a block from here, so we would love to see this establishment succeed. Sadly, it is failing miserably. We have been here numerous times. Usually to get a bite to eat and watch a Blackhawk game. When attempting to do this last night it was a debacle. First, they were out of high chairs for our one year old… I guess that will happen once in a while. We requested to be seated outside because it was a little less hectic out there. There are three TV’S and they all were showing a meaningless college football game. Us as well as the other few tables of people all requested the Hawks game and the NFL game(the only two real games on at the time). 3 different employees told us they tried but they couldn’t and the bartender refused. The food quality is really hit or miss depending on your choice. I can say the pizza and Italian Beef are decent… everything else is blah. They have a couple decent craft beers on tap out of a selection of 20, but they should rotate some of these more regularly. My suggestion would be to just wait until a Chicago teams playoff game and sit at the bar and watch the only big TV’S they have and just stick with the beer here… that is if there is a a seat available because because most of the spots are reserved for the owners friends and regulars. If I were to open a Chicago themed establishment right next door, it would put them out of business… and I have no industry experience !!! Like I said, I would love for this establishment to turn it around, because there is nothing I want more in my neighborhood than a sweet Chicago joint
Kristen M.
Classificação do local: 3 Gilbert, AZ
Love their pizza! Great service if you are in the restaurant. Delivery service is AWFUL! I’ve ordered delivery twice and both times it took almost 60 – 90 minutes to get it delivered when I was quoted 30 minutes. Do not order delivery! If you want their pizza go and pick it up or eat in the restaurant!
A Is For Alexandra S.
Classificação do local: 2 Mesa, AZ
Came for dinner, staff was kind. PLace was spacious with lots of televisions for sporting events. Menu looked to have a variety. We ordered the Gorgonzola Alfredo with chicken. There was no Gorgonzola flavor to it. Due to the time(almost closing) and our schedule we just paid for it and left. We also got the stuffed mushrooms which stated they were stuffed with sirloin… That should state ground sirloin. We were led to believe otherwise. My friend also got a raspberry tea which was a tart green tea, she didn’t drink yet we paid for. I called and spoke to a manager the next day who acknowledge there were Kitchen staff changes yet offered no service recovery. Our check was over $ 50… I am not sure ill be back considering…
Peter C.
Classificação do local: 1 Gilbert, AZ
Went here for the first time. The pizza we has was excellent, but unfortunately the owners decided to put on a floor show by dissing a customer over a discrepancy in the bill. From our perspective, the server had made an error, and the owners tried to intimidate the customer into paying an erroneous bill, calling the customer a «cheapskate» and«never come back here again!» The customer struck us as trying to be reasonable and get his bill corrected. Service was a tad slow… not awful, but slow. All considered, I don’t think I want to spend money here to support owners who think so poorly of their customers!
Michele T.
Classificação do local: 1 Gilbert, AZ
Went for football and breakfast and although I know they are known for dinner I expected more. We get here and the waitress has no idea about the menu, we order bottomless mimosas and she brings a bottle of champagne and a container of OJ! The French toast was yummy but I ordered pancakes: they were burnt, cold and yucky. We asked for a manager and he came over and simply expressed«no one has ever complained about our breakfast» never even apologized we were meeting a group of 10 but left and went somewhere else! If you like crappy food and really bad service then this is your place! The manager was John! So the manager bold faced lied and said his name was John and apparently he is the owner Kerry! Way to treat customers WTF
Janice F.
Classificação do local: 2 Chandler, AZ
Went to New location for Jimmys of Chicago in Gilbert AZ. Didn’t like it at all. Service was poor and food was not as good as original location. We started going to original location when they first opened up and liked it very much. It is much more of a bar scene instead of a restaurant. Would not come back!
Brian S.
Classificação do local: 3 Gilbert, AZ
Chicago bar. Good place to watch the Chicago games. Get there early on game day. Tailgating in parking lot before bears games… cool! Had beef and sausage combo. Very good. Big menu with loads f options. Will definitely be back to watch some more Chicago games.
Adriane B.
Classificação do local: 1 Chandler, AZ
This was out 1st time at your new location. the waiting area is like a sardine can. We spent two hours there waiting on a table then waiting on our food. We have 2 small children so the whole experience was a little stressful. It shouldn’t take 2 hours to enter and exit a restaurant unless you’re there with free time. Will not return!
Christine D.
Classificação do local: 1 Phoenix, AZ
Wow… Every karaōke host I know works in new singers but red rock entertainment karaōke host here at Jimmy’s says we gotta wait til the rest 13 people sing that she doesn’t work in new people Wow We have been here twice before today and have had nothing but positive feedback from the crowd and she acts as if she doesn’t know us The sound is horrifying for some reason tonight too idk if the host is drunk or what Then unlike any karaōke host I’ve seen before, she puts her own song in instead of putting a customer first And my favorite pet peeve is when they adjust the mic for themselves to sound great but Dont for you That’s my signal that the host Dont give a shit about anyone but themselves omg I would always make certain my guests had a better time than me That’s just me tho Wow Won’t be back Had enough of the rudeness and complete lack of conpetency
Bren T.
Classificação do local: 4 Scottsdale, AZ
We were about to head over to native New Yorker for wings, but the retail lady suggested that we go and try this place out. Figured we were not too far away and I have to say, I’m glad we did! I noticed lot of people are combining about their service, but I didn’t think it was that bad. Wings were delicious! They grill them so it gives it an extra kick. I’m definitely coming back again!
Brandy H.
Classificação do local: 5 Avondale, AZ
I was extremely excited to try this place out as I am a huge Bears fan and my husband is from Chicago and loves all the teams. We visited last night for the Blackhawks game. We made reservations because we were told the place is packed for games. Omg I had such a great time! For as busy as it was we had excellent service. The owners sister, I didn’t get her name, checked on us regularly to make sure we were ok. Our waiter Nick made sure we always had a drink. The shots of fireball for each score and the great atmosphere were a total bonus. I can’t wait to watch a Bears game here! Now the food. It was really good. I had a Chicago dog and fries. My husband had the gluten free pizza and he loved it. I tried it and it was the best gluten free crust I’ve had. Our friends got a regular pizza and it was really crispy like I like. If you are looking for a place for a nice quiet meal then do not come on game days. And if you do come on game days do not complain about the service. I think they did a great job for as crazy as it was in there.
Mike D.
Classificação do local: 3 Phoenix, AZ
The pizza is pretty good. The rest of the food is solid. Several good beers on tap. The place is consistently understaffed though. I’ve been a few times during Blackhawk games and they are always in need of about 3 more servers/busers. The disorganization is stressful to the customers.
Matt N.
Classificação do local: 4 Gilbert, AZ
Came for a birthday party and the place was packed. Service was very good even under convusing circumstances. Lacey was our server and did a great job. The whole staff was good too because i had an empty glass as another sever walked by and asked if i needed something. DJ was great. A good mix of music. Food was geat we did an appy and salad and they were very good… the place is just a good time!
Lisa P.
Classificação do local: 1 Gilbert, AZ
Ordered takeout and was shorted clams on the Clams Oreganado. Called back and asked for a credit and was told no, only restaurant certificate would be given. So that tells me that once they have your cash, despite an issue, too bad. Use to go all the time when they were on Gilbert Rd. but won’t be going back here. Food was cold anyway. Won’t be going back so what makes the owner think I would accept a gift certificate??? RIDICULOUS — DON’T WASTEYOURTIME. the food was sub par as compared to the past. based on previous reviews I would hesitate to return and explained this. while I realize this is a personal choice, when I called back the first person I spoke with said they could credit us for the missed order. But the owner made his decision which I felt was not fair customer service.