Not long after this review things improved. We still order from here often and everything has been great.
Cris S.
Classificação do local: 1 Los Angeles, CA
After more than 10 years of not eating dominos, i finally tried it again after hearing that dominos had improved their pizza. We ordered a thin crust and it was extremely salty.
Renee N.
Classificação do local: 3 Gilbert, AZ
So got what I thought I ordered. Did it online but did not get what I ordered. My bad for not double checking but have ordered online before with no problem. The people are always awesome but food is never hot when delivered. I know if I want it steaming I can go pick it up.
Richard K.
Classificação do local: 3 Mesa, AZ
Luke warm review for a less than luke warm pizza and chicken delivery. I wonder how hard it is to plan pizza delivery? 35 minutes from store to house is not real good planning. To be fair this location has done pretty good in the past and that is why I am not totally upset. However, if this happens again, I will write a follow up review that is less kind. They are 90% accurate at this point, probably better than most?
Amanda C.
Classificação do local: 4 Gilbert, AZ
We order pizza here often. We really love the thin crust pizza and cinnastix. Delivery is quick
Eunique R.
Classificação do local: 2 Gilbert, AZ
I was very pleased to receive a response to my review that I’d previously posted. I was very disappointed in the situation that took place however, I do believe that the Domino’s corporates care about their customers. I actually mentioned my experience to a friend of mine and was informed that she too had a similar situation happen when her teenage son ordered from this peticular location. It’s a little disheartening to think of how many other people may have been short changed by their delivery driver’s. Hopefully this will be adressed and not tolerated.
Sam D.
Classificação do local: 4 Gilbert, AZ
I received a call from the manager at the Mesa Drive and Southern location. Now this was not the store I ordered the horrible pizza from. Dustin the manager reimbursed the money I spent, and had a new pizza delivered to me a week after the incident. He made the pizza for me and it was tasty. Wish the manager from the Val Vista and Warner location would of went above and beyond. I was impressed with the customer service Dustin provided me. He changed my negative perception to a positive. Went above and beyond to satisfy me. I still think Dominios needs to up their game with pizza a bit. I’m not a fan of the sauce. This pizza was far better than the prior two sent from the Gilbert location. I would order from this Mesa location only if Dustin is working, and can actually make the pizza. Thanks Dominios for reaching out and rectifying the situation.
Shantae M.
Classificação do local: 1 Gilbert, AZ
I normally enjoy pizza from here but my experience today made it hard. After picking up my pizza on my way out the door I noticed a big roach on the floor. I made mention of this to the cashier who did not seem to be shocked that there was a big roach on the floor. Considering that roaches are night bugs to see one on the floor in the middle of the day can be sign of infestation. way out of the door I could hear him making light of the situation to the other workers. TOTALLYGROSSEDOUT
Austin h.
Classificação do local: 1 Chandler, AZ
Very bad services charges for ranch and manger sitting there doing nothing really I had to wait ten minutes for my order
Debi L.
Classificação do local: 5 Gilbert, AZ
First time we have ordered from Domino’s in 15 years. We had pizza and wings delivered. Outstanding delivery person named Greg and the pizza was some of the best we have had in a long time.
Kim L.
Classificação do local: 3 Gilbert, AZ
We ordered for delivery and was impressed at how fast they were. Love the ease of website ordering and the order tracker however I do feel if a company cannot do as much as provide peppers and cheese at no charge, they are not worth my business. I can definitely pay $ 1.25 each for peppers and cheese, but I would rather give my business to a company who is at least thoughtful enough to not take advantage of their customers by charging for something a little a peppers and cheese.
Megan K.
Classificação do local: 5 Gilbert, AZ
I had a great experience at dominoes yesterday. Awesome customer service. I ordered the pizza and they put it in the oven before I paid. The cashier slid my card and it was denied, I had no idea why and I didn’t have any other way to pay, later finding out I had to activate a new card. They gave me the pizza anyway, instead of throwing it out. The cashier was just being very nice and polite saying it could have been a store issue. Anyway, I’ll definitely be coming back to this one and also pay them back.
Steven S.
Classificação do local: 5 Gilbert, AZ
Love to be able to create your own pizza. Light sauce and cheese. Fast only 20 min.
Jenny M.
Classificação do local: 1 Gilbert, AZ
Dominos had a deal for $ 6 medium pizza, which I thought was a good deal and you get two toppings. Went to pick it up and they should have just said $ 6 small pizza, the box was a small. It serve probably 3 people if they all had 3 pizza each. When I went to pick it up the guy was on his cellphone, but don’t worry he was nice enough to put his phone down when I came in. Not worth the savings.
Momma B.
Classificação do local: 4 Gilbert, AZ
I don’t love the crust, but my kids do. The on-line ordering system is quick and easy. Love the little guy they have making your pizza on the pizza tracker. They always get the order right, super fast delivery, and even quicker pick up. Been going there several years – very frequently. There were a couple times over the years that the in-store staff wasn’t the most polite to my son who went in to pick up the order, but that was over a year ago now.(To be fair, there were many times that they were very nice to him too.) Had no personal interaction with the in-store staff for the last year so I am not sure how friendly they are these days. Delivery people from this store have always been super-friendly. Price is good if you get an on-line coupon or use their coupons on the website.
Bob K.
Classificação do local: 5 Gilbert, AZ
When we are in the mood for a guaranteed good pizza, we get dominos. The large one topping hand tossed pizza with the garlic crust is great! See photo for visualization. Usually we do pick up and you have to leave your house once the order is placed as the pizza is done within 10 minutes. Last night we ordered delivery with all the rain. It only took exactly 32 mins from when I submitted order online to being at my door! Very fast especially with all the rain. Pizza has great flavor as long as you know it is different type of pizza than a Rosati’s pizza. Highly recommended ever once in a while. They do get a bad mark for not having any pepper or cheese packets ever! They told me they stopped stocking them! Wow! So make sure you have your own on hand!
Diane R.
Classificação do local: 5 Gilbert, AZ
This is a great location — we order from here 2 or 3 times a month, sometimes more, and it’s REALLY good. Online ordering is super easy, friendly staff, fast delivery, the food has great flavor, and their customer service is top-notch; very responsive and helpful. April, you and your crew over rock. For realz. The Memphis BBQ chicken pizza and lava cakes are addictive, and we’ve nearly had a cage match or two over who gets the last piece of spinach and feta stuffed cheesy bread. Of course I always win, because I am Almighty Mom. ‘Nuff said. If you’re the kind of person that calls a pizza a pizza and not a pie, you’ll love what you get. If you’re a pizza aficionado that«rolls your own dough» from time to time — try it. You’ll like it. Just pay cash. Nobody has to know.
Elise V.
Classificação do local: 1 Gilbert, AZ
I received some of the worst service I’ve ever experienced in food service at this location. Next time you’re in the Gilbert area, and you crave Domino’s, I recommend you go find another one up the road. Every time we went to this location, they screwed up our order. Our last and final visit, we ordered over the phone before coming in to pick it up. They said it would be ready in 20 minutes. I arrived with about 5 minutes to spare. Of course, the location is almost entirely employed by teenagers who look slightly clueless at all times. The young man who rang me up kept having to correct the charge to my card as he seemed inexperienced with the register. I then proceeded to sit at that bench in front of their register for OVERONEHOUR! I would see customers come and go as well as their delivery employees. Twice I asked about my order and they said they would check, but then got sidetracked and didn’t get back to me. You would think someone would have noticed me being there for that long, but no. Finally, after my third and more forcefully worded inquiry, they«found» my pizza which was burnt and dry. I complained to the manager who only offered me a free 2 liter soda. Big whoop. They lost my business forever.