Dairy Queen/ Orange Juilus

Not sure what all of these negative comments are about, but it’s an ice cream place that normally has kids working. Relax. Lower your standards. They serve ice cream and fast food, they’re not drawing up plans for your house. They’ve never let me down. I’ll always be back!

By far the slowest DQ in the area amd always out of something I want, usually something involving Mint. Always a crapshoot but its most convenient so I keep going back. :(

I walked inside and I ordered a blizzard. They have to serve them upside down, The guy in front of me got a pumpkin pie blizzard and when he turned it upside down about 1 ounce of ice cream spilled onto the counter. The guy be begrudgingly walked away with his ice cream.
Therefore I began to get concerned as to what my blizzard would look like. So a couple minutes later it arrives and sure enough the guy puts the spoon in it and it looks like a watery shake. I refused to accept it. He offered to fix it by putting it in the freezer. I couldn’t believe what I was hearing. I insisted that I get something else and that I get refunded the difference. I got a basic chocolate dipped cone and walked away disappointed. I think the drive-​through people were getting lids on their blizzards and did not know what they were in for until after they drove away. I also noticed the workers seem to be confused. I will not be back.

I have ordered from this DQ twice, and both times had a bad experience. Tonight I ordered a chocolate extreme blizzard (same exact thing as the first time) and left incredibly disappointed. Not enough toppings (I’m not exaggerating when I say there were 3 brownie pieces) and instead of a «chocolate» blizzard it looks like a whipped up vanilla shake. Not willing to waste my money a second time, we returned to let them know we were not satisfied and all she did to «fix» it was take my old blizzard, add chocolate syrup and whip it up again. Did not add any
.all! It tastes worse than the first time as now it has a «whipped» texture almost like an old shake. Very disappointed and I will not be returning for a 3^rd visit!

I give it three stars because 1, I didn’t go inside… And 2, because the man who took my order in the drive thru didn’t know anything about the menu. I said I wanted a number 4, and he didn’t know what that was. Other than that, It’s a great location, fast service, and good quality.

Horrible Dairy Queen. Tried to pull into the drive thru around 930pm and they let the car in front of us go in and then stopped us saying the ice cream machine was broken and they were closing early. We decided to pull around the front and people we going in and coming out with ice cream. We went inside, the cashier was too busy talking to her friend so it took her a couple minutes to notice us. We finally ordered and got ice cream. Rude and mismanaged staff that lie. DONT VISIT THIS DAIRY QUEEN!

Staff at this location is confused. It is apparent that there is a total lack of leadership. It was painful to watch them work. Couldn’t tell who was doing what, working the window making orders and the lobby register was unmanned for a long time with customers waiting. Orders were inconstant both in content and quantity. Watched the employees scrap the excess of into the trash and had others that the cups were not full. Saw an employee come through the line in front of us and his order jumped to the front of the line. Our order somehow got deleted in the process. Will not be going back even though it is within walking distance of our home. I recommend the store on Higley and baseline. It is definitely worth driving 10 miles out of the way.

Stay away unless you want to deal with snotty teenagers who don’t give a crap. We bought two blizzards, both were low on goodies and already melted. I would have gone back but it wasn’t even worth the gas. Its too bad because this place is brand new and has potential, but whoever owns must not give a crap either. Aside from the bad food and service, it was a big fat mess inside.

Never fill the cups all the way up and unless you ask for extra toppings you get hardly any. Don’t waste your time! Drive the extra distance to a different DQ!

Stay away from this dq, it’s very poor. Bunch of kids working here. WHo are clueless and just lost. Can’t follow simple. Instructions

Only been through the drive thru, but the window servers always have been very courteous and attentive. There was one time towards the end of the night where the girl clearly wanted me out of her way as soon as possible so she could socialize, talking about her coworker who was about to «throw up», but I feel it’s wrong to judge all my experiences based off one less than satisfying trip!
I would be prepared to ask for extra toppings in the blizzard, since they tend to skimp.

Customer service is a huge thing for us. They close at 10 PM but we went in at 9:45 and was told sorry everything is already closed down we can’t make anything. Why in the world would you close your restaurant 15 minutes before your actual closing time and tell paying customers that you can’t do anything for them.

Walking distance from home, so this place my family frequent. Hit and miss, sometimes place is a little messy, food trail on tables, sometimes it’s clean. What I like, although there’s note that they don’t guarantee allergy free, when I told my son had nut allergy, they took the time to clean the equipment and accomodate. It took longer for order to be ready, but never had an accident.

This Dairy Queen does not participate in any of the groupon, national ads etc. the don’t care about Customer service. Their answer to not accepting any groupons is because they lose money when they over price all their items. Not worth going to this location and supporting a local place when they don’t care about this local community and just lining their pockets

Went in late on a saturday night the drive through was pretty backed up, so i went inside expecting a long wait. I ordered a small snickers blizzard and had it in just a few minutes. pretty happy with this location. its nice when management in any establishment makes sure that there is enough staff to handle service when things get busy. very impressed.

Wasted more than 20 minutes waiting in the drive-​thru. When we got our order, the ice cream cones were already melting and there was a BUG (gross) in our mini blizzard when we took the lid off.
We decided not to return and get our money back because we didn’t want to waste even one more second there. Everything went into the garbage and we went to another ice shoppe.

The place was dead, but the dining area was a mess. The few staff members I saw were clearly not interested in their jobs.

This place has Dairy Queen AND Orange Juilus at one location. How great is that? The place is very clean and new with a great staff. Most of the time when you go to Dairy Queen you get slow service from the one or two people trying to run the place, but not here. The prices are standard prices for Dairy Queen and Orange Julius as they are both national chains. This location has a dirve through for the desert hound on the go. I recommend it very much and hope they are here to stay.