Rite Aid

Note: this review is more about the pharmacy than thw general retail area of the store. If i had written this review a month ago, I would have given this Rite Aid location just one star. The pharmacy has been abysmally inept, slow, inaccurate… just a plain old super unpleasant experience every month when I go in for refills. Why did I stick with it? After the third month I emailed the company and left feedback*. The store manager called me within 24 hours! He was kind and humbly admitted they were experiencing big growing pains. Other bright spots were a couple of clerks in the pharmacy that had exceptional customer service skills. The other employees? Not so much. Really, how hard is it to smile or be polite? Anyhow, I decided to give them a few more chances before pulling the plug. Today, for the first time in EIGHT MONTHS, my ready on time and completely correct. If they can keep this up for a couple of months, I may bump this up to three or four stars. I just dont see this ever becoming a 5 star experience though.
* My feedback? 1. A pharmacy tech, when asked by the clerk if my refill was ready, said so loudly that everyone in the longggggg line could hear, «You mean the _​_​_​_​_​?» I was stunned! He just announced to everyone within 25 feet the name of my medication. 2. Nasty clerk without eye contact sent me back and forth a couple of times between drop off/​pick up windows only to find out they had not processed my refill. I’d called it in the day before and it wasn’t ready even though I came to pick it up hours after the designated time. A person should not have to wait at a pharmacy for 45+ minutes and still leave empty handed. 3. When trying to enter the store, an employee on break was sitting on the sidewalk right outside the front door with legs sprawled out smoking a cigarette. Washington state public smoking laws prohibit that. I had to walk through a cloud of smoke and practically step over this person just to get into the store. All three of these things happened on the same visit. Fail!!! And just so you know, I tend to only write positive reviews. A business has to really, really suck for me to write a bad one.

As an RN, I find the pharmacists and all the counter peole to be very professional and helpful! They even go out of their way at ties to find similar products over the counter when prescriptions are too expensive!

Tried their pharmacy a few times and honestly will never go back.
SO RUDE. Super unhelpful, and honestly I question if the employees have above a 7^th grad intelligence. The counter people (especially one middle aged woman whose name I forgot) are really mean and snarky.
I automated via their a phone system a refill at 6 am before they opened. It asked when I wanted it filled and I selected past noon to give them plenty of time. It’s a VERY simple prescription that requires no pill counting or special orders. When I arrived at 1PM mind you (again, another extra hour) they were SOOOOO rude about it not being done and even went as far as telling me «I should never count on their system to be right or them to be on time. I should always call in multiple times and expect it will never get done unless I do that.» Yeah right. How about I just never come back?
They’re almost always incorrect with their information, and extremely late and rude to the customers about their mistakes.
I hoped it was a cranky day in there or something but literally every time I’ve gone there it happens. Never again.

I haven’t used the regular part of the drugstore, but I can tell you that the pharmacy is the worst I’ve seen. A couple of weeks ago on a Friday, my doctor sent them a prescription for meds for me. When I went there they said they would have to order the meds, and asked for me to return on Monday early evening to pick it up. I gave them extra time and showed up on Tuesday, but the meds were no ready because they didn’t have my health care info. Not true! I have given them that info on Friday, and they even made copies of it. In the end, after much time, they found my healthcare info and if I would wait for (another) 15 minutes, they would fill my order.
OK, so that was bad. Then my wife went there for a similar prescription, ordered them through one pharmacist, who said to return the next day. She gave them 5 days, but when she got there, that pharmacist wasn’t there but the pharmacist on duty said there was no record of the prescription and they’d lost her prescription!
When the original pharmacist finally called, she told my wife they had not lost her prescription, but didn’t have the meds in stock, but but she would be glad to call around to other pharmacies to see who had it.
NO, THANK YOU.
Stay away from Riteaid pharmacy; go to Safeway instead. At least they seem competent.

Poor service, rents out below standard medical equipment. (actually dangerous equipment) They didn’t apologize, and didn’t seem to care. Will never go back to this Rite Aid again.

Its kind of amazing how many useful things you can find at the local Rite Aid, and much of it is priced about as cheap as can be found at any other retailer. From holiday decorations and seasonal goods to hardware and clothing, photo department, household goods, food items, beer, wine, liquor, and of course lots and lots of DRUGS… this place seems to have a bit of everything.
This particular store is bright, clean, well-​organized, and has some great employees willing to help you out if you ask. If you just need to pick up a few items, this place is just about guaranteed to be a quicker stop than the supermarket or the big-​box chain discount store– it’s more like a jumbo convenience store. Yay.

Average store. But do not over look the wine section! Rite Aid has always had great deals on some wine. You have to go in and check out the specials they have. You can look at the tag for the$ 30 bottle and you can find it for $ 6 — $ 10 depending on the brand and the week.

Easy place to get to for our emergency needs…