Eagle Tire & Automotive

Customer service at its best! They have serviced my Honda Odyssey for a few years now and have done an honest job every time.

I’d like to thank Scott for his honest appraisal of my repair needs as well as the crews quick and thorough work. I thought I needed expensive electrical work on my Jeep. Turns out I simply needed new headlights. I’m from out of town and here was an opportunity to make some money off a tourist. I simply got the work done necessary to send me on my way. I appreciate honest quality work. That is exactly what I received at Eagle Tire & Automotive.

I get consistently great service at Eagle tire. They are honest. They don’t oversell and their prices are great. I especially appreciate that as a return customer, they take care of me. My wife was preparing to take a group of middle schoolers on a retreat when the van started making a funny noise. I called Eagle and they said to bring it right in. I took it in, they took it right away and had it back to me at no charge. Although it was a fairly easy fix, they didn’t have to provide that level of service. By doing so, they have made sure that I will be back again and again.

Terrible rip off! $ 50 to change a head light, seriously? And they said something was wrong with my electrics on the car so the light bulb isn’t as bright. The also recommended that I get an electrical diagnostic test and this starts at $ 90 an hour. Went to napa auto, bought a bulb and they changed it for free. These men are a hole rip offs. Never again.

We took one of our cars in for a non-​functional A/​C. Had a quote from a dealer of $ 400+ Turns out it was a relay that needed replacement. Under $ 150.
TPMS (Tire Pressure Management System) light was on. Dealer — over $ 100 for a sensor. Eagle — $ 28 to reset a sensor.
We’ll be back!

Very friendly, honest and accommodating. We just moved to the area and feel like our car us in good hands with these guys!

There are quality posters all over the shop, and their quality is very good, but that isn’t why I love Eagle in Gig Harbor. I go to them because I trust them. They will tell you, bluntly and without sugar-​coating, what’s going on with your car. They talk to me with as much detail as I want, and I have never felt that they have ever tried to up-​sell me on an unnecessary repair. In fact, they have talked me out of service that I asked about, but that the car didn’t actually need.
I’m writing this review partially because I feel that they have undercharged me a couple of times (like today when they replaced a valve stem for free on a tire I thought needed a flat repair).
The guys always treat me with respect and are quick and courteous. I will continue to use them for ALL my repair needs, and tell my friends and neighbors.

Great service with friendly people led by their service manager Brian.

I’m the type of person who needs to be able to go out to my car, turn the key and hope that it starts. Should something go wrong or the car does not start on the first or even the second try, I call roadside assistance and have my car towed to Eagle Tire and Automotive. Though they specialize in tires and tire repair and maintenance, these guys can do just about anything. I hate buying cars and I hate having them repaired, as I never know who I can trust. I have gotten «taken» even by my car dealers and it takes me forever to find an automotive service shop that I feel will be giving me a fair deal and not charging me for things I don’t need. Eagle Tire and Automotive is fair, honest, efficient and completely reliable.
I am disabled and cannot always bring my vehicle in for service or with a problem. After I have called the towing company, I call Eagle Tire and Automotive in Gig Harbor, talk with Bruce or Scott or one of the other guys and tell them to expect my car. They usually remember me or quickly look me up on the computer and can tell me what needs to be done or advises me on any problems. After the car is delivered they call me, tell me what is wrong, how long it will take to fix the car and for how much. They then call to tell me when it is ready.
This last week the vehicle had to go in with a dead battery, after sitting outside in the snow and cold of the previous weeks. They telephoned me immediately upon arrival to tell me I needed a new battery, but since mine was still under warranty, the job was done for less than $ 20.00. They also recommended that the windshield wipers be replaced and new fluids be put in. Everything was done for less than $ 100.00, and was completed the same day that the car was brought in.
Eagle Tire and Automotive in Gig Harbor offers their customers excellent, honest service that is efficient and fairly priced. I can’t recommend them more, especially if you are a hesitant car owner like myself.