West-Herr Ford Lincoln

After weeks of searching and being denied from basil my wife and i went to West Herr on Millersport Highway the (Ford /​Lincoln) location. We set up an appointment to view a Camaro that we were interested in and when we arrived were greeted by one of the nicest car salesmen i have met. «EARL WHITE» is the guy you want to talk to for your next car purchase. From the start he was very patient, informative, and outgoing he kept giving my wife and i a positive outlook and had faith in our situation that he could get us approved when nowhere else could. From start to finish he had the customer in mind and went above and beyond for us from test driving a couple different Camaros to having the car put on a lift for me to check out free of charge to the finalizing of the paperwork the process was very pleasant. WEST HERR IS THE GO TO DEALERSHIP… «EARL WHITE» IS THE GO TO GUY…

I just leased my second car from Earl White at West Herr Ford in Getzville, and I will never go to ANY OTHER Ford dealership. Earl was able to get me the Ford Explorer I really wanted after I turned in my Escape. There is no pressure with Earl. You tell him what you want and he works with the other staff (i.e., finance) to get it done. I leased a 2016 Ford Explorer with leather seats, and all the extras at a very reasonable rate. I LOVE THIS CAR! I’ve never had a negative experience with this particular dealership. I’ve always been treated fairly and with the utmost courtesy. Their service department is wonderful as well, and they are open late as well.
Thanks Earl. I LOVE THIS CAR, and the color too. You were right about that.

Couldn’t be happier with my new Ford Escape and the WONDERFUL service I received from saleswoman Ann White… She was fast, professional and listen to my needs and concerns. She knew the product and what worked best for me. I highly recommend anyone looking for a new vehicle (any brand) that they contact Ann White… She will find the right vehicle for you!

I purchased my 1^st vehicle from this location and was very satisfied. The staff did everything they could to work with the banks. This was my 1^st big purchase so it took some push with the banks for me not to have a co-​signer. But West-​Herr Ford Lincoln pulled it off. You guys better look out for me. I’m on car #2 but I think I’m ready for a trade-​in :)

Early in the car buying process, I looked at a vehicle at Basil Ford. The salesperson at Basil was awful, uninformed and unmotivated, and so, I wrote Ford off my list. Before making a final decision on a car, I thought I’d give Ford another shot, and so, I contacted West Herr via their website.
I got a phone call from the manager — a guy named Tony — the next morning at 9:00 AM, and I told him what happened at Basil. He assured me that kind of thing wouldn’t happen at West Herr and penned me in to talk to one of his salespeople later that day via telephone.
As soon as I got off the phone with Tony, a customer service person called, and we chatted for a bit. I told her I was expecting a call later that day from a salesperson, and that I was looking forward to making an appointment to come in. It’s been 4 days since then, and I haven’t heard from anybody.
This is so backwards: I’m not going to beg for somebody to sell me a car. So, maybe a Ford is not in my future after all.

I came to West Herr after a horrible experience at Basil on Transit @ Wehrle. Maurice Thompson greeted me with a smile! He walked me through this entire process with care and went out of his way for me several times. After being previously tarnished by the car buying process he handled our dealings with the kindness I needed. I ended up buying a beautiful Ford with leather seats and all the fabulous extras that came from my SE model. Many of my friends recommended West Herr to begin with, I wish that I had listened. Maurice is awesome! I highly recommend him!!!
Thanks again Maurice!!!