Shady Grove Radiology

I’ve had such great experiences with SGR. The staff is wonderful and it’s very clean, easy to make appointments and never a long wait. The room you get the CAT scan in is really nice! Almost feels like you’re at a spa!

Although I’ve been here more times than I care to, they are excellent. There’s never a wait. One time my doctor sent me over that same day for a lung x-​ray– I thought for sure I’d be waiting at least 45 minutes, being a walk-​in. But they took me right away and got me in and and out in about 20 minutes.
Staff was friendly– everyone was nice.
No complaints here. :)

The Staff and Radiologists at Shady Grove Radiology were very knowledgeable and friendly. Thumbs up! for not sitting in the waiting area for hours, and the procedure went very smoothly. I like that there are seven locations in Montgomery County MD to chose from is very convenient. I highly recommend their facility.

Delightfully surprised by how new this facility appeared to be… at least compared to their other branches. The Germantown location has considerably less of that screaming I’M A HOSPITAL décor which I found comforting in the midst of my pains. No sick or old people smells in here! I shall frequent this branch more often from now on over their other offices.
The medical staff were professional and well mannered. They gave polite and clear instructions and had gentle touches. Being both in the medical profession and as a patient I appreciated that. Thumbs up. Double thumbs up.
Can’t say the same for their dyslexic, condescending receptionist though. I had to repeat, respell, and re-​answer the same information way too many times for me to feel she was competent at her job. Frankly I’m not even sure why she had to reconfirm all of my information 3 times when I had already filled out the patient information in my infamously neat handwriting. I felt like I had to shout out my responses slowly for her to comprehend what I was saying, which I really hate doing. The same receptionist also lead me do what turned out to be an unnecessary clothes change when I was already dressed in full scrubs. This left me feeling super irritated as I despise inefficiencies.