Jo-Ann Fabrics and Crafts

I took a beginner’s sewing class at this Joann’s over the weekend. For the class, I give them 5 stars. It should be noted that my mother-​in-​law is an expert sewer and she taught me how to make a bobbin, thread my machine and some of the beginner stuff. My biggest problem was that I don’t do a great job at sewing a straight line and I still don’t have ALL the basics down. It was a great starter class because our teacher (sorry, didn’t write down her name) went into detail on everything involved with becoming acquainted with the machine. She even let us practice making straight lines to perfect our technique. The price was $ 35, however watch their app as they sometimes have coupons. I felt that the price was fair for someone like me that is a hands on learner instead of just trying to figure it out by watching YouTube.
We learned how to make a pillowcase. I was completely unprepared for this class because I couldn’t find my sewing kit before leaving the house. The teacher was really nice and let me use thread, scissors and all the other stuff I needed. She also helped us pick out cheap fabric to make a nice quality pillowcase. I would definitely recommend picking up fabric before the day of the class, as the line ended up getting long with people that waited until the last minute.
I don’t have any complaints around the class itself, but my fabric wasn’t cut very straight. Also, after class when I asked for something that we’d learned about in class, the employee working didn’t offer to help find the product, she just pointed and told me that it should be over there.
I plan on taking the next class, which is sewing a pair of pants. If you take one class, you do get a coupon to continue on, so I’ll probably end up taking every class they offer.

Jo-Ann’s is a dying breed. All the stores in Arizona have closed and it was shocking to see one out here. The aisles seemed sparse inside this store and a lot of items were on sale/​clearance, so I was curious if this Jo-Ann’s might be closing as well. The store itself is huge, but didn’t seem well stocked. After wandering around the store, it seemed like a lot of fabric (which it’s known for) but less crafts. My cousin needed to purchase a scrapbook, so that was the main reason for our stop. She found one, but it wasn’t exactly what she wanted. Since their stock was so limited, she had to settle. It was quick to check out and we were on our way.

Did you know that this company does not allow you to return ANY clearance items even with a receipt??? Wow — in a times of customer service your company is seriously missing the boat. Almost 100% of the companies I usually deal with will VERBALLY tell you if there is no return policy because it is SO UNHEARD OF!
I bought two rod holders that turned out not to be a great color in my room — the package was NOT EVEN OPENED — I brought it back within 10 days — AND I had my original receipt.
They would NOT let me return it. Shame on you for not verbally telling me this when I purchased the product and I will NEVER shop at your store again!