Papa John’s Pizza

I have this thing about my food being in someone’s car, so i do pickup. I placed my order online and went to pick it up. I had ordered from them before and never had a problem. And i know this probably happens everywhere. But when you actually see it. It makes you not want tho eat out anywhere, anymore.
As I walked in there were three employee on the side of there building maybe having a break. That’s fine. But as I was waiting for my order they walked back into the store did not wash their hands and proceeded right to the pizza making area. I was like WOW.
I said to the cashier that I needed to cancel my order and to get a credit on my card. I explain that the staff just walked in from outside and did not wash their hands. He apologized and told them to go wash their hands. I told him that I would still need a credit. He told me don’t worry my pizza was already in the oven.
For Real… No I still need a credit.

Good pizza, prices are great if you get the online deals, and the delivery service has always been punctual.

They have been consistent fast delivery hot delicious pizza i have tried the others including dominos, will not order again, la Roma is just ok and not better, Demos pizza very inconsistent but pizza is always overdone so done with them and trophy brewing last pizza there was one of the worst I have ever eaten the crust looked like it had sat out too long NOT golden brown it was white and dry so I have tried to find a local pizza alternative to Papa Johns but they beat everyone. I have ordered from this location since 2005 my next delivery will be here

It’s a shame we had such a negative experience with our local papa johns. Ordered our pizza online at 5:58. We missed a phone call from them at 6:03, they called to inform us that they had to make wings and it’ll take 20min extra. Ok, I called them back at 6:30 and the girl said our order was going through the door as we spoke. We are 5 min away so when our order didn’t come at 7pm I called. They told me that our order never left and it’ll be another 20min. At this point, we couldn’t wait because of prior plans so we had to cancel our order. Our online pap johns account spends few hundred dollars at least once a month bc we buy pizza for my wife’s company. We had a free pizza and asked if we would get our papa johns points reloaded into our account as we had used it for this order (we also ordered drinks, wings and dessert). The girl on the phone said we would, but I called back because I wanted to make sure that she knew which account it was. When we called back, she changed her answer to no. This is the most frustrating pizza experience we have ever had, we just want consistent answers and employees should work on communication. A lot of this could have been avoided with better communication between store employees. My wife and I have both worked in the food industry and we know things can get hectic but there is no excuse for this.

its better than most, but its still pizza.

This is, of course, a chain pizza restaurant. This location seems to be as expected in regards to other locations. No surprises, and that’s a good thing!
We recently discovered that my little one has a thing for pizza (kids like pizza!!! What?!), shocker, I know. I like that Papa John’s claims to use fresh ingredients and that it isn’t super salty too. You can order yoir pizza with specifics for crust, cut, and sauce amount too. And… you can do all of this online without needing to talk with someone so it won’t be like playing telephone and you just hope the specifics of your order were actually ordered — you know it’s what you ordered when you place it yourself!
Delivery was within a reasonable amount of time too.
Everything was really as anticipated and ended up being child approved too!