What a Betty

«What a Betty» is really «What a Piece of S#!*»
We purchased a handmade Jeweled Headband for a Great Gatsby party we were having for a Birthday. We paid over $ 300 for the item and it was sent to us in an Express Envelope and the minute we opened it, one of the pearls fell out of the bag. Apparently Betty, that his her real name, does not care about the quality of her product to even send it in a padded envelope.
We also noticed that a FEW, not just one, of the crystals in the headpiece were missing, and some of the sewing was also coming undone. This is upon delivery of the item, we had not even used it!
We contacted her right away and mentioned the issue and hope she could get us another one, because the event was the next weekend. She aid she had no time to fix it before the next weekend. When we contacted her, she said that we should glue it OURSELVES, and try to resew it!
She would not do anything about it or refund the item. We even sent it back and she did not provide a refund.
She takes no pride in her work and thinks that she can glue a bunch of crystals and feathers and not make a quality item and not refund the purchase.
I am sorry but if I spend that much money on any item, it should be in near perfect order and you should at the least either provide a replacement or a refund for a defective item.
After contacting her a few times, all she would say is «case closed»
Never trust Betty, a complete thief!
FYI we ended up buying one on Amazon that cost $ 50, it looked better and was in perfect condition and arrived in 2 days.