UR No 1 Honda-Acura Service

Very great and consistent service. Troung will just cut to the chase is what you want in a mechanic.

I was referred to Truong by my friend and it’s been one of the best recommendations. Truong the owner loves what he does and it shows. I’m never going to another mechanic.
Honest.
Everyone’s skeptical about their new mechanics, but Truong is nothing but honest and transparent. He showed me every new part he put into my Acura TL with pride. Its all genuine parts, no BS. No upsells, just gets the job done right.
Personable guy.
Got to hang out with him while he fixed my car. Taught me a lot about my car and how to maintain it. Talked to him like he was one of my homies for years.
Gets the job done timely.
He got it done quick! If timing is an issue, he’ll let you know what he can do.
Prices very fairly.
You’ll walk away wanting to give him more than he asks for. Truly generous and trustworthy mechanic.

I’ve been coming here for years and will only buy Hondas because I refuse to let anyone else touch my car! Efficient and honest. He deserves your business!

Great experience! We were waiting in the parking lot next door so we could pull in right when they opened. Had a very strong smell of coolant after traveling 8hrs the night before… was worried about a leak in the hose or something. We were driving out with a new (free) radiator cap about three minutes later! It is really unbelievable (and refreshing) to know there are still good, HONEST, dependable mechanics out there. I mean, we didn’t know what was wrong with the car and were prepared to leave it there while we attempted to enjoy our vacation and wait for the bad news. A «bad» guy could have really taken advantage of that situation. Not Truong! He was like, «Open your hood… oh! See? This cap is broken. I’ll get you a new one… there you go, you wont have any more problems.» Boom! We couldn’t believe it, so I said, «Are you sure?» Truong cracked me up… looked at me funny and said, «I know my cars.» Haaa! I shall never doubt you again Truong. BTW, we haven’t smelled coolant since…

I was referred to Truong by my co-​worker and although it was a long drive from our place Eagle Rock, LA to Garden Grove it was worth it. He looked at my daughter’s Honda Fit 2013, drive test and check the cause of the problem in less than 5 minutes he already showed us the problem and gave us his recommendation. We went to his shop for 2^nd opinion and he didn’t even charged us anything. He even put air on all our 4 tires and told us that our 2 rear wheels needs to be replaced already.
I will definitely be back on his shop if I ever have any problem with any of our Honda cars.

While this is not a review of service done it is a review on the rudeness I received when asking a simple question over the phone. I wish I got his name, but all he did was continuously interrupt me and tell me what I thought the problem was wasn’t the problem. I couldn’t even get a single question out before he interrupted me. Not only did he do this multiple times, but he never even answered the simple question I was asking which was a quote for a service. If you don’t want to take potential customers calls in a professional manner maybe you shouldn’t be in the service industry.

Just had brakes serviced here. Pricing was steep. I mentioned about resurfacing the rotors to cut cost but he brushed it off saying my rotors was not oem and therefore I should get new ones. It was pretty much an up-​sale. I did confirm from Acura that the pricing for the parts (rotors and pads) he quoted me was accurate. But a few Acura dealership I called afterward performed the same job around $ 400 -$ 450. If i had known prior I would have just gone to a dealership since this place charges more and doubled compare to other Indy shops. He said he did change out my brake fluids, power steering fluids, and rotate my tires. Hope his work is not as bad as his reputation. I would not recommend this place to anyone unless you want to pay dealer prices at an Indy shop.

BEWARE!!! I came in with check engine light came on. He diagnose and told me that I have to replace 2 O.C. sensors which cost $ 220 each, plus service, total will be over $ 500. I don’t believe him so went to other shop, diagnose and replace 1 sensor (Denso brand, make for Honda) total cost was less than $ 200. It being running for over 1 month without and problem. He is not honest like other review here.

I have been coming to Truong’s UR #1 Honda Acura for over 10 years. I have been a faithful customer because he is one of the only mechanics I know to be honest and who knows his work. I can always count on Truong to know what needs to be done to my car. I have gone through two Acura’s (’96 Integra and now an ’04 TSX) with Truong. Every time I go to him I know that he will 1) tell me what my car needs, 2) fix it right, 3) charge a very fair and reasonable price. He is absolutely amazing!

I always use Unilocal,but never wrote a review… Until now because I think everyone should know Troung is AWESOME! I was on vacation with my mom, when our accord started to idle rough and almost die repeatedly. I figured we were screwed, two ladies in disney gear desperate for help, of course we were going to get ripped off… NOPE!
It was clear troung was more interested in getting us home safe than making a buck. He told us to bring the car anytime, when we got there he diagnosed the EGR valve within seconds, sent us to pick up the part, and replaced it. We were up and running in less than an hour!
We left feeling like we got a GREAT deal and met the rare honest mechanic. Our trip to his shop was (almost) better than disneyland! I wish I lived closer to his shop.

I’ve been coming to this shop for years. I drive about 30 mins just to get here because I know he’ll treat my truck right. He’s kept my truck running for over 200K miles.
You can think of Truong like your old friend that works on cars because he’s the most honest mechanic you’ll know, he’s funny and always has a good story to tell, as an added bonus he actually knows his way around a car, extremely well.
The last time I had car trouble I brought it in and told him it wouldn’t start without a jump. I tried everything I could before making the trip. Truong pulled it in, turned it off, opened the hood, adjusted the cables and started the truck right up.
From major to minor repairs, it gets done right, gets done fast and all at a fair price unlike the stealerships.
Bottom line, U R #1 Saves you time and Money! Seriously.

Recently had to get my car towed in for repair. My ’95 Prelude just cleared 312K miles and it wouldn’t start. Tried jumpstarting it, but the engine wouldn’t turn over. For that fleeting moment, I realized it may be the end of the road for my reliable Honda and a relationship that lasted till death due us part. I was able to call and talk to Truong and walkthrough what I’ve diagnose. Long story short, Truong spent 2 mins on the car and got it started by bypassing the clutch. My baby sprung back to life!
It’s not always about the price, but the service –being able to actually have a conversation with the mechanic that will service your car. Best of all, he didn’t charge for the quick fix. Swweeett! Now, that’s customer service :)

Truong has been working on my Accord for over 5 years. He’s always honest, fast, and very reasonably priced when it comes to parts and labor. I like being able to work with the same mechanic every time I need help, rather than some random at the dealer. That being said, the unfortunate times I’ve had to go to the dealership, and have come back with a list if things they think I need, I always go to Truong and he quickly tells me which things are necessary. Actually, most of the things are unnecessary. The unique thing about coming here is that he would rather have an honest relationship with the customer than make extra money – that’s rare.
Great guy and a solid business. I’ll be coming here for a long time.

This place is as good as it gets for auto service! I almost didn’t want to write a review since it’s probably the best kept secret for Honda service and I don’t want it to get crowded. But this place deserves some referrals, so here I am. :)
I took a chance on this place based on the stellar Unilocal reviews and Truong did not disappoint. First, it was so easy to schedule an appointment. When I arrived, I was greeted with friendliness and politeness by Truong. He immediately told me he was going to save me money. His secret? He has his customers bring in their own oil instead of paying the marked up retail prices that Honda charges. Also, he takes the time to educate his customers on how to properly care for and maintain their vehicles.
I’ve been to other dishonest shops before where they use cheap off-​brand parts and non-​recommended oil. This place only uses genuine Honda parts.
Truong is the only one working on the vehicles (at least on the day I came in) so he has to stop working every time another customer comes in. Other than that, this place is awesome!
If you have a Honda, it’s worth it to drive here to get it serviced. One customer who was here drove from Corona. That says it all.

Always great service!!! I change my car battery and blew a fuse for the radio he found the fuse and replaced it in less then 5 mins. Thanks again!

Three things i love this place about:
1. Being honest
2. Genuine honda parts
3. Very fast! No waiting!

But Truong is something different. He is the best Honda man in Orange county. He goes out of his way to help his customers like their are his own family. He charges exactly what it costs and nothing more. he shows you what work he has done and he shows you the parts that he used. I wish more people were like Truong.
If you have a Honda this is the only place you should bring it.

Great honest mechanic. He told me what was wrong (spark plugs and cvt transmission oil) for my Honda Civic 06 hybrid… He asked me to buy the parts from Honda Dealership and then have him complete the work for more then 75% off… I couldn’t believe it… As soon as he changed the spark plugs he also showed me that the dealership had used two different brand of spark plugs. Really happy with the work and will be returning every time I need work done.

Great service.
Went to get my brake pads and rotors replaced.
I was screwed and without a ride…
And Truong even let me borrow his car for a couple hours!
Getting my work done here from now on!

He’s my new guy for my Honda service.
****No Joke**** I think that HE IS THE BEST… The MOST Honest and up front guy you will every meet or have the pleasure to bring your car to.
Nov. 2013 Saturday:
I have a 13 year old Honda that’s in good shape and I went in here (based on all the Unilocal reviews) for a tire rotation and oil change. I’ve been using the dealer’s service since I bought my used Honda at the dealer. After 6 years I felt I was just paying to much in total year after year.
The shop was busy, I had no appointment, but I had stuff to do near buy, so he still took me, and I left the car in the morning and came back about 2 pm to get it.
When I came to pick up the car, he was eager to point out to me that I had NO radiator fluid. He asked if I over heated… I said, lucky for me no. So he filled it up for me with fluid (no cost) and told me to get a new Honda brand cap for the radiator. Funny, he also noticed and pointed out all the expensive «dealer» work I let them do over the years.
My grand total was only $ 40. WOW… The deal would have talked me into new radiator tires or something. He amazing and hard to believe.
FEB. 2014 Wednesday — three months later:
I came back to my guy at 144K miles for what I thought I needed the usual Oil Change, Major break service and filter changed and cabin air filter replaced according to my maintenance chart.
He chuckled and said he’ll check it out for me first. As he worked, he told me how he like to help people and not play the games like the dealer auto service guys do and make folks pay more then they should.
Believe it or not… this Honda mechanic with wings, actually showed me how easy it was to remove the two cabin filters and replace them… HE SHOWED ME HOW TO DO IT… I felt like I was watching a YouTube upload!!! I just couldn’t believe he was real.
Then he SHOWED ME with the car lifted up, how well the breaks looked… how to check them out and said I didn’t need them changed, they still look great.
He then SHOWED ME… how one of the Honda deal mechanics I was going to, apparently broke one of the 8 nuts that hold the air filter cover on (probably with their high powered air tool he guessed).
He THEN said the oil still looked real clean and didn’t need to be changed yet. He showed, from under the car still on the lift… where he wrote on the oil filter with a pen, «Nov. 2013″. I questioned him… „shouldn’t it be changed every 3000 miles or 3 months?“ He said that the oil was still clean looking so why change it, BUT if I wanted it changed he be happy to do it for me.
I said…“well, ok I guess not» (thinking at this point… he is so honest I’m going to just take his advice). Come back in about two months and then we will change it he said. He did point out to me, I could stand to go buy two new back tires from somewhere.
Anyhow, so my grand total was only…$ 50 for the air filters only. No labor cost… he told me it was to easy to do.
Unilocal reader — Stop getting ripped off and raped from the other Dealers and mechanics. You think you are doing the right thing… but you are just brain washed like I was, and I never know it. Do you want the RED pill or the BLUE pill?
YOU HAVE TO GO HERE. Come over to the other side.
I have been here twice without an appointment. but I’m just lucky. because he can get busy so call him.