Burlington Coat Factory

This location has a great amount of inventory, but it just feels run down and in desperate need of a remodel. Which is weird because based on other reviews, it looks like it had one not too long ago. I can only imagine what it looked like before how it looks like now! Yikes!

Much nicer since its been remodeled. I always leave with cute clothes for me and my kids, as well as great finds for my hubby. Great home décor as well. Staff is friendly and the return policy is much better now. Have recommended to a few friends and they were all surprised and agreed it is a much nicer store now.

This place needs new management, staff is rude including the manger. They never have carts and I asked the manger and she says go around and look for one. They have good clothes selection that’s why I keep going. Other than that I’d never go

Love coming to this place one of the workers Amy i believe her last name starts with a G is so friendly and seems like she loves her job! I can always count on her to help me out. Shes the main girl to go to! Thank you so much amy, you make my shopping experience so perf! :-)

I Luv this place great stuff men shoes rnt so good pants and other stuff great bathroom stuff R Awsome and awsome price over all good place to shop :)

Me and my wife to get some stuff outta Burlington a last week. I got me a nice dress shirt with Paisley print. A blue black color I’m go hard with that one. Also snatched up some all black with copper strip down front shin! My wife bought some caramel colored leather wedges and brown tweed hills! And really good smelling body spray that surprised me the way it smelled. Burlington had the shit Fo Sho!

This place is organize and not too many people, OF COURSE IT IS cause this place has NOTHING good and NO ONE comes here! Well it has stuff and I don’t know if I might be too picky or what but I haven’t found something that I like. I have found more things on the store next door. So far I am very disappointed with this store.

Out of the 3 times I have been here, I have not found anything nice! I don’t know if its the days I go, but I just cant ever seem to find anything that would suit me…
I have been to other Burlingtons in the area and up north in san jose, and I would ALWAYS walk out with bag fulls of clothes, shoes, and whatever else you can think of.
Coming to this place is a waste of time.

Every once in a while you will find something nice here for a relatively affordable price. Just like Ross, it just requires a lot of shopping and searching for the right item at the right price. I really like their jacket and coat selection, but hey thats the name right… Burlington Coat Factory. Boy does it ever live up to its name. I’ve bought a lot of work attire here as well for a great price and I will be back again should I need more. One thing is that its not the most clean of all places but what do you expect at the price they mark.

This is where my boot search started, since it was on my home.
When I drove up, it seemed as if the store had shut down. The side entrance is blacked out. So I drove to the front and it still looked closed. The lighting is pretty awful. I had to look up the store hours to make sure it was open.
The first impression that you get is the odd feeling that it’s a thrift store. I hadn’t been into this location in a while. The store wasn’t so shabby then.
There’s a makeup section by the entrance. It is more or less just a few beat up display stands covered in spilled makeup and old piled up nail polish smears. I only found a few remnants of gross looking makeup.
The shoe section was pretty organized. It needs more variety.
I went upstairs to see the baby section. The whole area is just cluttered and unorganized. There were display carts and random car seats in the middle of the aisles. The majority of what was on the carts, would have been better off as donations to thrift stores. If you come down to trying to bargain sell what looks like worn undergarments, just let it go!
I just wanted to abandon ship after entering the ladies room. My bladder almost refused to cooperate. That’s the gross condition the bathroom is in. There is dirty toilet paper all over the floors and the ground was wet. The aid dryers don’t work.
I was going to tell an employee to send someone to do a cleanup on isle ladies room. No a single employee was in sight, no one greeted me or even acknowledged my existence!
No wonder people stop spending their money here. I’d rather order from Amazon and have it delivered to me.

So uh…
I’m not from California, but I’ve been to a lot of Burlington Coat Factories before out east. Maybe I should have taken note when I saw the sign outside just says «Burlington» instead of «Burlington Coat Factory» because there were NO COATS.
NO. COATS.
No coats at the Burlington COAT Factory.
What gives?! I get that it’s pretty sunny and warm 90% of the time out here, but don’t people still need coats anyways? I went up to the second floor and did a complete circle following the «Coats» sign on the ceiling only to have to flag down an employee and ask — she said there weren’t any out right now. How? What alternate universe is this?!
Anyways, strange lack of coats aside, this place is pretty wild with its multi-​floor-​escalator-​stuff. I felt like a small town hick perusing through here («Wow, an escalator in a Burlington Coat Factory store!!!») but despite all its appearances, I found the selection to be very lacking (and the dressing rooms cramped, poorly lit, and a bit dirty). The clothing department was pretty lackluster, and I felt like there was twice as much at the single-​story-​non-​swanky-​location near my own home. It doesn’t help too that everything was a mess. You want to find something in a specific size? Good luck looking!
I’d give this place a pass. I mean, at least I can say I went to BCF out in CA…
BUT NO COATS.

This location needs a little help! Everything that’s suppose to be hung on the rack are easily found on the floor. Its completely cluttered and really unorganized. I’m not a big fan, but would find myself roaming through the asile to walk off my lunch meal.

Eww. Nasty store. I know it’s a bargain shop but there is no organization whatsoever. The store was poorly designed in that the lines back up into the shoe aisles. If you want to find shoes (which is why we were there) and it’s crowded, forget about it. I would never come back to this location. Go to the one at Bella Terra or on Bristol in Santa Ana instead. The difference is night and day.

I must say Found nice clothes for a bargain once again, found a jacket retails for 300 $ got it for 100 $ found new apparel for girls and YES women for half price including dresses, blouses, jeans, skirts etc. Like most places you must shop around I did manage to find few old items that are discontinued or obsolete and clothes not in style but I found what I wanted. I don’t know why some people complain about things like not enough clothes (first come first serve). Even if their machine broke when a customer used their credit card, its a man made product nothing is perfect. enough said I must say customer service is exceptional, they were nice and payed attention. I came I saw I bought.

Horrible «customer service». I even called corporate, and they couldn’t help me with my issue. So because of this, I will NEVER come back to shop here or at ANY Burlington. I will make sure my family and friends do the same.

This place is nice and clean compared to the one on bristol.
Items are nice and cheap I have only bought children’s dresses here.

Big store, plenty of clothe, gift, and home goods to look at. BCF is like Ross or Marshall’s, except bigger and two stories!
This store can use a little cleaning up though. Seems like every isle is cluttered; clothes are on the ground; the holiday gift isles are a mess. I’m giving this place the benefit of a doubt because it is Christmas season.
Don’t expecto to shop quickly here; or expect to grab something quick for an occassion. This place requires thorough searching.
2 stars for this BCF because I’ve been to others that are way more esthetically pleasing.

Unless you have a 30 minutes to blow waiting at the checkout line, I suggest you only come when you’ve got a good block of time to shop and then wait to pay for the treasures you find. Every single time I’ve checked out at this location something or another happens where it really takes approximately 30 minutes for me to check out (be it long lines, someone in front of me wants to use a coupon but the cashier isn’t sure how to ring it up, a person wants to use a check but it bounced but they want to use their debit card but obviously that wont go through either, etc… — you get the gist)
I have to say that I have found some great bargains at this location and was impressed with the coupons they gave for their grand-​opening but I won’t be back for anything specific, I much rather prefer a Kohls because it’s much more structured or a Ross where they have great designer brand treasures.

This used to be Mervyn’s and I deeply mourned the loss of one of my favorite stores. I was skeptical when I saw that Burlington was going to replace Mervyn’s because I thought that all they sold were coats. That’s not true.
I found out that Burlington Coat Factory is a more organized and a slightly more upscale version of Ross and TJMaxx. This particular branch is very organized and the prices are impressive. I got me some ear warmers for a bargain $ 6 that retail for $ 30. Everytime I come here I’ve never had a problem with their checkout.
The parking lot is very substantial so there’s almost never any problems there. A few restaurants around in the same complex (most notably Phở Nam Dinh) so after you’ve shopped till you dropped you can go get a bite to eat without moving your car.

I came here 3 times, and 3 times… the check out experience is horrible. It may be helpful to have one line and a buzzer to let customer know which cashier is ready instead of everyone jumping in front of another. I always came across the same group of staff just hanging out behind the counter at the exchange/​layaway/​return counter doing really nothing. I too have a business but I sure won’t have the employee just hanging behind the counter if there’s a long line and 2 cashiers working.
The parking is horrible. If it’s not horrible… there’s carts and trash everywhere. I know where in Garbage Grove but please, people, don’t trash the lot. You too might end up shopping here and may end up dealing with the ridiculous cashier set-​up.