This Fedex location is one of the main pickup spot for all of the Fedex trucks. Each time I have come to this location I have been very pleased with the service. Today there were a few people in line, but with the holidays that is to be expected. When I made it to the counter, Barbara was the Fedex employee helping me. She was very helpful and made the mailing process as pain free as possible. I did inquire as to when the package might me delivered to Florida. Barbara said probably within five days but that they would not leave a ground package at a closed location. I was shipping to an elementary school so I wanted to make sure it was delivered during school hours. Barbara assured me the package would be delivered when the school was open. With respect to times, I think I took longer taping this package up for shipment, than the waiting in line and finishing my transaction. Ordinarily I ship from a Fedex nearer my home, but the parking at the New Hyde Park location was a nightmare today. The Garden City location is more industrial and has plenty of parking.
Mandy L.
Classificação do local: 1 Manhattan, NY
i never had complaints about Fedex as i went to fedex or UPS many times before. until the past weekend the experience in Fedex Garden city is really a turn off and i would never ever want to go back there again. I have to pick up a package there only one person is in front of me, it took a long time for the staff to process as the staff claimed her computer encountered issues. i think she is the only staff on the shift so i didn’t complain. but a half hour later there’re a few customers coming in the line, then all of a sudden THREE staff came out from the office inside and help process other customers. i only wanted to pick up a small package. in the past in other Fedex or UPS centers if that situation happen the other staff would come out to help much earlier, Obviously no one there would care how long the customers are waiting.