Scottish Inn

Clean beds comfortable rooms maid service was horrible locked out of our room for about 20 minutes and couldn’t find anybody on the property quiet peaceful but in the end not worth the money. Will not be staying here again although to be fair they do seem to be doing renovations.

Overall, very satisfied. Stayed here one night before getting on cruise ship… We have an oversized vehicle and are able to leave it here for free while cruising. Breakfast was enough to hold us over till we stuff ourself on the ship. It’s family owned and the husband and wife owners are very nice and helpful. Rooms are clean and beds comfy. It’s right next to the free ferry… Take it just for the ride. You see lots of dolphins… 20 minute each way.

Horrible customer service. Had a reservation starting on Christmas Eve and when I arrived the guy at the desk wanted me to pay in full in cash. Mad sketchy. Usually you pay at the end of a hotel visit but keep a card on file. The paper in the credit card machine was jammed then it wasn’t working. he told me to go to the ATM down the block so I found another place to stay.
Also when we asked which wifi to choose he rudely pointed to the password and said look it’s here try all of the Scottish inns with that password.
Was looking forward to staying here but am paying more at another place with better customer service

Went there after reading the reviews on Trip Advisor. It seems it is under new management and Sam, the previous owner, is no longer there. The gentleman at the front desk was very pleasant and helpful with tips about the city and maps. Initially, we liked it, especially after seeing their beautifully decorated lounge area, but as we stayed on, the lack of good service and issues makes me give this motel a low rating. For example:
Very strong air freshener smell (3 air fresheners in one room — were they trying to mask a smell?). Had to open the door for a while and switch off the chemical-​smelling fresheners.
The bed sheets did not seem to be freshly washed — they looked clean but sheets and pillow covers seemed to have wrinkles, and hair!!, so they did not seem newly washed. They were definitely not replaced on the second day. One expects much better service for $ 105 a night!!!
The carpet seemed slightly wet.
Issues with the shower faucet — leaking, slow water flow.
The trash was not picked up after the first day.
Coffee and Styrofoam cups not replaced the second day in the room.
TV remote stopped working the second day
Continental breakfast is really bad — cheap, sugary cereals and milk with some apples, bananas and bagels, etc. Unfortunately the bagels were stale and had mold on them.
Beds were hard giving a back ache, but some people may be okay with them.
We understand if it were just one or two issues with this hotel, but there were just too many problems to make it a good experience. All this for $ 105 a night, which makes it a highly overpriced, low-​quality motel. It may work if you are here for a quick night stay before a cruise, and don’t mind driving to places for food and other amenities. For now, we will look for other options.

It’s not a bad hotel! The lobby and eating area were clean and the front desk staff were very nice and helpful. It is right at the ferry landing, but we didn’t hear the traffic from it at all. The room was comfortable, but the beds were very hard. If you don’t want to stay near the Seawall this place is just fine.

Husband made a reservation through
. Had to cancel it 15 minutes later. Received an email advising we were being charged $ 72.90 for the cancelation. Called the hotel and was trying to explain the situation and was advised that we were not being charged (credit card website showed the charge as well as having the email advising from
that the charge had occurred) was told by the hotel clerk «learn how to read your bank statement» and then he proceeded to hang up on me. Called
and was advised it was charged by the hotel and they would have to get permission to refund. Could have been resolved with 1 call if the hotel would have listened to me. Would not deal with them if they were the only hotel in TX. RUDE TO SAY THE LEAST. Also the hotel stay for 2 nights was $ 80 so you charge $ 72.90 for cancelation with 24 hrs notice… Ridiculous

Had to give this star based on poor service. We drove from oklahoma w our kids and took longer than expected due to numerous wrecks and delayed traffic. We periodically called to advise our situation and man said no problem he understood. Once we arrived 11:30pm there was no one there we stayed and called 3x with no answer we had our kids with us and everyone was tired. We left
Thanks to La Quinta Inn for saving us and providing a government rate. Trisha was outstanding, comical and understanding.
IF YOU ARE ARRIVING LATE DONT DEPEND ON THE SCOTTISH INN

We wanted to get to Galveston from Dallas & stay a night before boarding our cruise. TripAdvisor reviewers were right on about Scottish Inn. Clean, friendly & very accommodating especially since they remodeled. One of the perks is that you can park your car at Scottish Inn & take a $ 12+ taxi to the dock. Sam even called the taxi for us! What you save in parking fees for the duration of your cruise makes this place even more economical.
Sam & his wife were very nice & professional. They greeted people by name, especially the regulars. It’s great to know they have repeat business. Check in & check out was super easy. Wifi is free.
The rooms were very clean, large TV, mini fridge, microwave, kitchen sink & coffee maker. The outlets were in weird places but in my mind at least I wouldn’t be able to forget my phone charger! Beds were comfortable & I loved the pillows.
I’m a big breakfast person so the spread in the lobby was lagging. However, it’s not a deal breaker. Muffins, coffee cakes, fresh brewed coffee, apples, bananas, & cereal. Easy enough. Sat on the huge leather couches & watched the big TV while warming up on coffee.
We will definitely stay here on our next trip to Galveston!
Overall —

My brother booked a different hotel for our trip to Galveston, that, upon reading the TERRIBLE reviews (on Unilocal and on Trip Advisor), I refused to even give it a shot. He asked for a better suggestion and I stumbled upon this place, which is well reviewed, less expensive, AND lacking in certain insects that the other place, with which the other place was rife. Pretty sure that was a run on sentence… sorry.
Brother arrived before me and, while he was waiting, Sam (?), the owner, showed him the room and turned on the A/​C. They had a useful chat about the island and things to do/​see/​avoid. When I arrived, all the paperwork was ready, I just had to hand over my CC and my ID. There is covered parking available on a first come/​first serve basis
Seemingly recently renovated, the rooms are clean and equipped with a microwave, mini fridge, mini coffee pot, and a pretty good sized flat screen tv. The beds are quite comfy. The pool looks amazing, though it’s a bit too chilly to swim right now.
There are a few downsides, however, but none of them (for me, at least) are dealbreakers. No counter space in the bathrooms. Outlets in odd places, there are no outlets behind/​near the nightstand, so you have to charge your phone where you can’t hit the snooze button. And, I guess because of the outlet thing, no digital clock. When I wake up in the middle of the night, I’d rather turn over and look at the time instead of getting up to check my phone. Again, by no means are these things deal breakers.
It’s right near the ferry dock, off the beaten path. A little bit of a hike from all the things, but I don’t think that’s a bad thing.
Were I to visit Galveston again, I’d certainly stay here again.