Quality Cleaners

Unfortunately the quality of all dry cleaning in Galveston is very poor. This place is no exception. They did not take good care of my clothing. A number of items came back damaged. Unfortunately there isn’t a high quality dry cleaner on the island so this is your best bet.

Worst Attitude especially the korean/​Chinese owner lady called Su. I only went to this place for the first time because of all the positive reviews. The male owner from Pakistan is a very calm down to the earth guy and so is the other lady that works there. But the owner lady has got an attitude that she thinks she can command and yell at anyone in the store. At the same time, she was super nice to the white guys walking in probably because they are their bread and butter.
I am a physician by profession and I have absolutely nothing to gain by painting her bad. Probably she is having a bad day. But that is no damn excuse to show it on your customer. She ain’t the only dry cleaners in town. I’d take my business elsewhere next time.
All this because the male owner promised to knock few bucks on the dry cleaning because I requested him to do so the previous day. She was so damn pissed at him and slammed the door on his back. I kept quiet to myself and tried to reason with her in the most calmest way possible. But she took down a serious attitude with me and I held off as long as I could. This is my experience and may be white people and pakistani people will be treated better than me.
I would never treat or yell that way even at my own family members. Lady, keep your mouth and attitude in control.
Look at my review history and I rarely every give one star even to the worst service

This little gem has friendly folks, reasonable prices, and great quality. I like the fact that they do everything on-premises…makes me feel like there’s less chance of losing my stuff.
I also like their 24-​hour drop-​box and the laundry bag they gave me for my dirty clothes.

I have lived on the Island since ³⁄₁₄ and I had to find a good Dry Cleaner after being spoiled by a mom and pop shop in Houston where I resided for 41 years. I have tried all of the services offered on the Island. Even the so called drive through overpriced Pilgrims Cleaners.
You can drop off at Drive through but when you are told to pick up next day after 6pm, an employee with an ATTITUDE tells you drive thru is closed at 6pm and you have to drive around and come in. Since I have a walking disability, I went to Pilgrims for that reason.
SO I chose Quality because friendly service and great care of clothes.
Fast service (same day), good alterations service and reasonable prices. Not handicap friendly but I work it out.
Better that than ever having to be humiliated and treated rudely at Pilgrims. Owners on site and Dry Cleaning done on site and not sent to some foreign plant on the Mainland.
Charles Andrus

This really is the best dry cleaners on the island. Small little shop, you may miss it if you’re not looking for it! They’re always on time and haven’t messed up a cleaning yet! I’ve been going there for about a year and trust them with all me dry cleaning. I mostly have shirts and suits done. Oh, and, very inexpensive as well!

This is the best dry cleaner on the island! They had really good customer service and gave a 30% UTMB discount. Only paid $ 21 for 7 pieces. Much better then Snow White or Pilgrim who I will absolutely not go to anymore. Had my clothes ready in 1 day and did a great job. Highly recommend!

Best in Galveston. Quick, thorough, inexpensive. And they do their cleaning in house so they don’t loose your clothes!

Upon arriving, I had a bad feeling about this place. The owner and employee working were very friendly upon arrival. They asked me what services I needed and asked me to go ahead and change. The changing room is awful! It was super cold, and if someone is tall enough they could see through the corners (the corner of the room is boarded up halfway). It has no lighting or mirror and was very dirty for changing. I disregarded the latter about the changing room and came out to show my articles of clothing to the owner.
I needed a simple re-​hem on one pair of pants and taking in as well as a hem on another pair of pants. The owner began to pin me and make convo. She asked if I work at the hospital. I told her I don’t. I told her I have an interview and she began to ask where. I told her. She asked what brings me to the island, and i told her that my husband works at hospital. She then asked what kind of doctor he is. She continued to pin me and said she can take care of the pants. She seemed so nice as she made ‘small talk’.
The employee rung up my receipt:
re-​hem: 5:00
Taking in the waist and hem: $ 20
Tax & grat.: $ 2 something
gr. total: $ 27 and something cents.
I thought this was very reasonable! They even said they’d get the pants done before my interview.
The employee calls me the next day and says the pants are ready! Again, I thought, «This is my new place (I had a wonderful seamstress back home and ALWAYS get alterations).
I go back the next day. A different employee working gives me a new receipt (I had my own copy from the day before in my car by the way) that says $ 30 and something cents. Now, I hate to sound like this cheap-​o, but I like to know what I’m paying up front. It’s not even about paying extra. I told the employee that this is not possible: it’s $ 27 something. The employee from the previous day said, «She (the boss– i believe) told me to press it and add the $ 2 and something cents onto your bill.»
This would have been all fine and great if I knew up front. I am a straight, up-​front type of person, and maybe this is why I grew angry about what just happened. I expressed why I thought this was bad service. No one ever said anything about pressing my pants, and I never asked. I know this is not the employees’ fault. I personally think as a first-​timer at Quality Cleaners, if she really wanted to impress me with pressing, throw it in services for free. Why would you up-​charge someone for services they didn’t ask for? That’s just me though.
They told me I have to pay and can come back with my receipt to talk to the owner about the difference. I said that I don’t want to go back but left my copy of the original receipt with the new one at the place to show them I was not lying and was not planning on going back.
The hems on both pairs of pants did not look professional, but the press looked very nice. They ruined my hem.
I don’t know anyone who goes here or how their experience is, but this was my first and last trip to «QUALITY cleaners». Go at your own risk.

Very cheap. Gives a discount to UTMB employees. I took a blazer there to get cleaned before an interview. It had a few stains on it before I took it in, and they were able to take it out. Service was friendly.

Don’t do alterations here, they don’t know how to do a simple hem. They messed up my pants.

Great work, on time, good price. Can’t beat the value.
I had never used them before, however after co-​workers told me they had a good experience with them I had to give them a shot. A lot of police officers take there uniforms here, so do UTMB doctors, nurses and employees.
I paid $ 7 for a 2 pc suit and $ 1 for a shirt which is a great price and it was available next day. They also do same day service, however I have not used it.