Discount Cruise Parking

NOT WORTH WHATEVER SAVINGS YOU THINK YOU ARE GETTING! Please read the full review it includes safety concerns as well as luggage safety.
1) The parking lot is a space behind a convenience store/​gas station not a real parking structure, first concern!!!
2) I was in a party of 7 returning together when we had to INSIST the luggage handler stop SHOVING our luggage in the back to make it fit.
We had a full sized scooter, and about 15 pieces of large luggage, 7 adults, and then an additional party of 2 or 3 and their luggage that the attendant was insistent on having fit in a VAN… not a bus, or a van with a trailer but a large passenger van.
He insisted that this would all fit in the back and we as passengers would all fit.
He had already loaded the other party’s luggage and people as well as a few of our pieces of luggage and THEN the scooter. He added more luggage and when I saw him SHOVING with all his mite to make the rest of HALF of our luggage I told him to STOP because we had glass bottles and souvenirs in the luggage.
3) The driver was also trying to convince the guy it wouldn’t work but he kept pushing and stacking the items. I told him to stop and that 3 of us would go on the next vehicle. He was going to unload the items loaded to remove the luggage of the 3 of us waiting for next ride when I told him we would all meet up at the same place not to unload everything. Needless to say they didn’t load one piece of luggage. When the company texted me, they asked if I wanted to pick it up or have UPS delivery. I said UPS because I was home in Austin area. I finally got a text on Wed. stating that they had JUST dropped it off and left me a number with UPS to PAY FOR THE SHIPMENT!!!
4) When the new vehicle arrived he loaded the luggage and we sat in the «bus.» There was almost a full hole in the step used in getting into the bus. In the very back passenger side of the bus was a lawn/​patio chair as a place to sit which was not secured in ANY WAY! We sat on the drivers side in the last seat before the back row. I leaned on the side and the portion of the inside «wall» below the window literally separated from the inside of the bus. I could almost see the OUTSIDE and could hear it rubbing against the tire. I could smell the exhaust. Looking at the side moving towards the driver, the seat in front of me was exactly the same as mine. HOW IN THE WORLD did they pass inspection to drive, much less drive for a fee and operate carrying customers? If I hadn’t already paid for the spot I would have gone elsewhere. The driver joked about the chair, thought it was funny!!!

I would avoid this place. The individuals that work here are very hard-​working and nice however the ride to and from the port are dangerous to say the least. We had a family of 4 and they load the women first and then the men can board the shuttle. They stock the luggage in the back and then they block you in with additional luggage up front and cram you in so tight that if something ever happened, (I.e. an accident) it would be impossible to safely get off that shuttle. It was like this going and coming back from the cruise. At least 30 to 40 minutes wait going to the port and probably 20 minutes coming back. This review is from back June of 2015 and I have been meaning to write this but have not had a chance to. Although this place is reasonable I would not chance that with my life again. It was very uncomfortable and I was frightened to say the least. It should be against the law to pack people in like sardines into a shuttle.

We used this parking service AGAIN this year for our 7 day cruise! Again this year, they were more than happy to help, they were all kind, and polite! Waited about 10 minutes in each direction for the shuttle to leave, and we were able to completely avoid the crazy port traffic!!! We will definitely use them again!

I wouldn’t recommend parking here. We didn’t make an online reservation so we were first told $ 50 then she said she could give us a discount and make it $ 45. We had to wait 20 minutes until the train passed to drive towards to the terminal. While waiting for the train to pass a car waiting asked how much it would be and they told them $ 55! After talking to another person they told me they only paid $ 40. So their rates just vary on what they feel like they can get out of you. Which I wish I would have known. Just save your money and keep driving passed it and the train tracks. There are closer parking lots that will only charge $ 35. Also the driver is super pushy on tips, which was even more of a turnoff to this company.

Only place we use when cruising out of Galveston. Great fast full service upon arrival. Plenty of staff working on tips that assist from unloading/​loading luggage to parking and information tips on shuttle to port. Pay in advance for best rates in town.

These guys haul us to the terminal. They handle the bags. And if it’s freezing when you’re picked up, they bring blankets. Love this local company!

Pay the extra $ to be right at the port! This place does not have enough help or vehicles to be worth the savings. Traffic around the port is a disaster which only compounds the issues. We spent 90 minutes waiting to be taken the port to begin our vacation and 60 to get back from the boat. The staff was friendly, but that didn’t make up for the waste of time.

We use them for our 7 days cruise out of Galveston. It is the cheapest we can find. The service was great. They take us to and from the terminal with our luggage quickly. Some of the vans they use are old and dirty but you get what you pay. I do not appreciate that the drivers expect a tip.

I would definitely use them again. When we arrived, they took our bags, had us park and we were quickly on a shuttle to the ship. When we got off the ship, we went to their spot and quickly were on a shuttle. The bus was nothing special and my son and husband had to stand for the short ride, but it was not a big deal.
Unfortunately we forgot a bag with a computer in it. I realized this at 1am. I called first thing in the morning. They had my bag and DCP took it to a UPS store, where I made arrangements to have it shipped back. It arrived fully intact. GREAT SERVICE!!!

I have honestly never written a negative review for any business so take that into consideration when I say do NOT, DO NOT make a reservation with this company for cruise parking. We tried this company for a change in pace because it was so much cheaper and we thought why not try it at least. We learned you get what you pay for. We are booked for a cruise leaving on the 6^th and they just cancelled and refunded a reservation that had been made and paid for months ago. Zero explanation. Will not return phone calls. Extremely unprofessional and irritating to have to find new parking last minute when all cruises are booked and parking options are extremely slim at this point.

Used this parking lot for our cruise out of Galveston. It is the farthest away from the terminal but they offer prompt shuttle service to and from the terminal. They are the cheapest and have 24hr surveillance. No issues at all would definitely recommend and use again.

Easy to find. Just a left after the bridge into Galvenston.
Easy to use we preregistered the week before.
Easy price to pay compared to other lots. 25 here or 35 for the other guys.
Everyone was friendly and helpful. Making this part of going on a cruise just easy.

We arrived and was greeted with good service.
We were just crammed into this old dirty bus. It was exactly the discount experience you would expect.
Nonetheless, the drivers were pretty friendly and nice. The best part would probably be that they’ll drop you off and they’ve got their own porter.
I think the detractor was that there were signs indicating that we should tip the driver; and also the driver on the way to the port was trying to be a tour guide. I didn’t mind his facts and interesting wikipedia numbers that he recited from memory; but he was mildly inappropriate at times with children in the bus. Luckily, we don’t have kids. The driver would be perfect for the college and mid-20’s crowd.
He just didn’t understand to adjust your content for the audience. We got their earlier so we were crammed with 100-​somethings and a family with elementary age children.
The ride to the port is about 7 – 10 minutes. I was told it was a couple miles away.
The return ride with the lady was better. She was pleasant and friendly.
Overall 3.5. Experience could be better, if he didn’t try so hard to audition for the punchliner standup comic.

EXCEPTIONAL SERVICE! Awesome service with a dedicated smile! I used this company to store my rented vehicle before an 8-​night cruise out of the Port of Galveston. These guys are quick, organized and professional. My wait on both ends was less than 2 mins! Though my interactions were brief, both on departure and return, I was so pleased I tipped double!
Out door parking, former gas station, looks very secure, cheerful atmosphere, loved the Hawaiian theme! Definitely will use again…

STAY AWAY!!! Awful company. They cancelled my reservation that I made months in advance. They gave no reason, but it is because they decided to raise the prices and the price I paid was too cheap. This company has no customer service and should be ashamed of cancelling their customers’ reservation to try and make a few more bucks. Go to galveston park n cruise or galveston ez cruise parking instead!!!