I’ve been to a lot of dry cleaners. Some lose things, others don’t care about you and your clothing, and some just let the irons and presses ruin your clothes. Jung is so diligent in reviewing, handling and counting the clothes that I never fear a loss(another cleaner lost one part of my wife’s favorite Chanel suit). She also talkes care of sewing holes and buttons that have already occurred or come off, and is friendly and professional. This place definitely costs a little more than other places, but if you are sensitive to the care of your clothes by your cleaners, go to Washingtonian.
C G.
Classificação do local: 1 Rockville, MD
Mistakes happen but when they don’t care to make it right is when I get annoyed. Clothes were not cleaned properly despite pointing out areas that need attention. I would not recommend them for the money and would advise others to look elsewhere. I would maybe continue going if I got gas at this station but to go out of my way makes it not worth it.
Eva A.
Classificação do local: 1 Rockville, MD
I brought my wedding dress here for dry cleaning and had it competely ruined with blue ink stains. The beading on the dress was also damaged and there was thread coming off in many places. The cleaners tried to clean the dress again twice and every time they just made it worse and caused further damage. Owners were denying any responsibility and were very disrespectful. After talking to our lawyer and pressing them to refund me for few months they finally agreed to go through their insurance. However, the refund they gave me was far from what I was offered for the dress on a used wedding dress forum and they refused to match it even though I had a proof of the offer. They may be an okay dry cleaning but I would NOT recommend to anyone to bring their wedding dress here.
John S.
Classificação do local: 2 Olney, MD
I was a bit disappointed with this cleaners. I read good things on Unilocal,and needed a suit cleaned for my wedding, so I thought I’d try them out. The price was about what I expected(a little higher than some places), but I was okay with that, as long as the work was good quality. However, upon getting my suit back, I discovered later that they had broken a button on my vest, and another on the cuff of my jacket. Given the good reviews they’ve gotten on Unilocal,I may go back and give them another chance… but not a good first impression.
Ted R.
Classificação do local: 5 Bethesda, MD
I’ve been coming here for years. I still drive out of my way to use them even though I moved last year. They are fairly priced, especially given their high quality service, friendly staff, and flexibility! I highly recommend them!
Medusa d.
Classificação do local: 5 Arlington, VA
The people who work there are really friendly and helped me out when I needed a rush alteration job, even though I had never been there. It was more than just hemming pants, which had me worried, but they really know their stuff. I went back for dry cleaning and had a great experience. I didn’t think it was terribly expensive compared to other places in the area. They’ve definitely won another loyal customer!
Esther O.
Classificação do local: 4 Germantown, MD
No complaints. Had no idea they were even *here*, given that they are located, along with a wine store and taco bar, in what looks like just a gas station, but now that I know about them they are the most convenient place for my dry cleaning. I was nervous when the first piece I brought to them was a fully sequined evening dress, that belongs to a friend no less, but it came back perfect. They are also really nice, friendly, and helpful.
Callie R.
Classificação do local: 5 Los Angeles, CA
I have been going here for years. My father first went here, and now the rest of the family goes here. They always ask about the family and they do great alterations as well as great cleaning jobs. They aren’t the cheapest place, but they stand by their work which I really appreciate. If something comes back and it’s not perfect, they’ll call you and let you know they’re fixing it which I really appreciate. I am a(bad) seamstress and she will take extra care with the items that I make myself, which makes me feel confident leaving my treasured possessions with them.
KanKan Y.
Classificação do local: 4 Rockville, MD
Just like Katie’s review, I also have two set of dry cleaners — one for my cheaper items, and another one for my more expensive items. I’ve been to a few in the area and I finally stuck with this one. The folks running that place are so nice. They are on the expensive side but the output of their work is quality stuff. I have brought them silks, satins, wool coats, suits, leathers, down blankets and they have always come back pristine and perfect. They are very meticulous about their work and if there’s something wrong with it, they’re nice enough to redo the batch. The turn around time have been 2 days for me on average unless it’s a big item or needs to be special. When I brought my down blanket in, it was in a mess. It was ready in 4 days. Leather items need to be sent out and will take longer.
Katie M.
Classificação do local: 4 Bethesda, MD
I have two dry cleaners that I go to, a cheap one for my cheaper clothes, and this one for my expensive clothes. They are a tad bit pricier than other places, but it is for good reason. They do an excellent job on black tie dresses, anything with beads, silks, table linens/runners, alterations of expensive items, etc. I’ve been going here for a decade… ever since they cleaned my prom dress in high school.