Dunkin’ Donuts

This is my chicken biscuit. It’s burnt and hardened and I can’t eat it. Not ok to serve to your customers.

Well trained crew store hours for front are 5am til 10pm and drive thru is 5am until midnight! Wish Unilocal would fix it

Basically no parking lot so drive thru is the best option. Service is quick and efficient.

This Dunkin Donuts is horrific. It was about 11 pm and I called to see if they were still open since Google said they were ²⁴⁄₇. An employee picks up and says «what?» so I’m like «…is this Dunkin Donuts…» and she says «yes» so I ask «are you still open?» and she says «we close at midnight» then hangs up the phone! So we go, and she fails to mention only the drive thru was open. My bf and I go a few days later, and he gets a plain bagel with butter and I order a caramel coolatta. I’ve had this before so I know what it should taste like. Halfway home, I finally was able to figure out it tasted weird because it was mocha! NOT caramel. My bf says not to make a big deal, but when he opens his bagel, NO butter, ONLY cream cheese. So we go back and they fix his bagel but then the manager tells me that my coolatta IS caramel, and I’m telling her it’s honestly mocha, so they give me another one and we both try it, and it tastes TOTALLY different. Goddamn! I’m sorry, but the lack of customer service in Gainesville is horrific.

Pretty busy location that does not have the best options to sit inside or out. I have come here for a long time and prefer the coffee to other options and this location specifically is good, despite having poor seating options.

This Dunkin Donuts is a joke. I have NEVER witnessed such a lack of customer service. The donuts aren’t that great, and drive thru is kind of difficult to miniver. The gas station that it’s connected to is terrible as well, I try to avoid shopping there. It’s just overall not up to oar with other Dunkin Donuts I’ve been to.

Great service, nice employees. Solid Dunkin donuts. The manager made certain our coffee was made just right.

Went in on a Tuesday night at 7:00. Awful customer service. There were only 2 people in front of us and we were there for 20 minutes. There were only 2 people working, 1 at the register (Savannah) and 1 idiot up on the counter stocking the shelves while customers were waiting so the girl working had to work the counter and the drive thru. Out of bagels except for plain and everything, no croissants, and stale donuts. Don’t waste your time.

What a refreshing afternoon drink caramel flavor iced coffee.
This little gem of a donut shop is a fast paced busy spot.
Enjoy and save a little cash durning happy hour 3 – 6 daily

We went to pick up some breakfast on a Tuesday morning around 11. They were out of all bagels except for onion and cinnamon raison so when I tried to order a bacon, egg and cheese bagel I was disappointed. The iced coffee was not great either. I had to settle for a croisaint which was tasty but not what I was looking for. The lady at the window was not really paying us any attention and definitely did not want to be there. Go to Starbucks if you have the time.

This particular Dunkin Donuts makes really great coffee in the afternoon, but for some reason in the morning the coffee tastes bad… not sure why.