Advance Auto Parts

Kind of pricey but works hard to help you. Different people all the time some good some not. Fast service parking could be better. Hard to get to.

I’m a fan of Advanced Auto parts, but have been a bit disappointed recently. As a member of their ‘Speed Perks’, I’m supposed to receive a $ 5 reward certificate every time I make a purchase over $ 30. Last month I needed a new battery for my car and spent $ 150 at this Advanced Auto Parts store for one. Two weeks later I returned to buy oil and an oil filter. I asked if I was going to get $ 5 off the price, and was told I needed to show them an email with the savings coupon. Now, I have bought stuff from them before and my name and phone number were in their system, but I never received an email after the purchase of the battery. After speaking with the manager, I was told they could not help me and I would need to produce an email. I explained that I never received one, but they didn’t want to hear it. I put the oil and filter back and walked out. I then drove to Walmart and bought the same oil and filter (for $ 10 less than Advanced Auto parts was asking I might add). So keep your coupons, I ended up saving $ 5 more than I would have gotten even if you had honored your commitment.

Chris F. was super helpful. We walked in the door, were greeted by multiple employees, and then Chris offered to help up look up part numbers for off the shelf parts for 3 different vehicle projects. And he went back and got a sale flyer to point out we can save a few bucks on our choice of synthetic motor oil. I’ve never had a more pleasant auto parts purchasing experience. Thanks Chris… Thanks Advance.

This place is awesome for many reasons, my husband rents tools all the time you put the cost of the tool down use it bring it back and they refund all your deposit. The other day one of my headlights went out and I went up there just to buy a new bulb extra bright 2 for aprox. $ 40 something, or standard $ 20 ish. But what was great they took pity on me and had this really nice woman come out and replace both bulbs for me I felt so bad as I don’t carry cash and had no way to tip her for her kindness have to go back someday and rectify this, but now I know how and can do it for myself. Yes very clean well stocked tons of parking and very nice helpful staff

Fairly new location in Gainesville, VA. Stopped in to shop for cleaning products for my new truck.
Store is clean, brightly lit, well organized and well stocked. Employees were pleasant and helpful.