uBreakiFix

The service was excellent here. I had called a week before going in to get a price and time estimate on replacing the glass in my iPad. When I was finally able to stop by the store the price was the same as quoted and the wait time was much less (1 — 1 ½ hours compared to 2 hours as quoted). Daniel was great, he answered all my questions and told me upfront about any possible issues he could run into.
After dropping my iPad off, I set my timer for an hour and a half and went for lunch. I was back at the shop 15 minutes early but no worries, my iPad was ready — looking awesome and working perfectly. This is going to be my go-​to shop for repairs from now on!

These guys are good! Dropped the phone off and about 30 minutes later I had a new screen. Great service, friendly staff. If you’re considering, go online and make your drop off reservation which makes things a whole lot easier

Came in and we were treated quite professionally once we walked in. Answered all our questions and was quick to provide the details of the warranty when asked. The replacement of the screen took as long as they had stated (about 15mins) and they were just friendly and nice. Highly recommend this business.

Friendly, fast, and cheaper than my Asurion deductible. On a Thursday morning, I had my broken screen and LCD replaced… I was in and out in 10 – 15 minutes. I would definitely recommend them.

Fast fix! Got my iPad back the same day after drop off. My husband stepped on the screen by accident when it was covered under a blanket. We were worried about paying to get it fixed.
We drove by this location as it is located in Creekside in Gahanna and we decided to check it out. The gentleman was very professional and told us upfront how much it would cost us after he seen it. The next day we went to pick it up (had an event to attend otherwise I would have got it that night) and we were pleased with the customer service and the quality of work.
Hope not to be back (that means I broke something!) but would recommend this place to anyone in our situation.

Great and speedy service! Zeke was so helpful and extremely kind! Would definitely go back to them.

I was told that This company could fix a playstation 4. I stopped in, told the guys my issue, and they seemed pretty confident that they could fix it! The price was $ 200, which is more than sending it to Sony for $ 150, but I liked the projected repair time of ubreakifix. However, a week went by and several incorrect diagnosis, I was told that it was unrepairable. I’ve heard good things about this place, however I do not believe that they are ready to be labeled a video game repair shop. As I walked out of the store, visibly upset, I was told «sorry boss.» Dissatisfied customer.

I could not be happier with this service. My daughter dropped my iPad and cracked the screen. I searched on Unilocal and this location came up. When I searched online a Groupon came up as well. What I didn’t realize was the Groupon was for another location (oops!!!) But they were kind enough to honor it. The customer service was fantastic and it was done the same day (we just dropped it off). Good as new for a fraction of the cost of a new one!

Dropped my phone and got a huge crack on the screen, so I made an appointment to have just the glass repaired. On the website, this was quoted to be $ 109, but when I arrived at the shop, the price rang up as $ 199. Turns out that they hadn’t had a chance to update the website to reflect their prices, but they still gave me the advertised price, so I’m extremely pleased with their customer service. Moreover, everyone in the shop is super friendly, and they even recommended me a super cheap but good quality screen protector (only $ 20) to save me the heartbreak of destroying the glass a second time.
Overall, the repair took less than an hour, and they do a very thorough job of diagnosing your phone both before and during the repair. Not to mention, when I got my phone back, it was basically like new — there were no problems with functionality, and the glass was pristine.
Will definitely come back here again if I need any additional repairs!

I took my custom-​built PC into the shop after trying for weeks to get it to boot successfully. I thought I tried everything, so I took it in. Just a day later, I get a call back where they let me know that after testing everything, they were about to boot it up. I went in, and even though they spent hours testing parts and re-​seating the connections, they didn’t want to charge me at ALL because the issue fell within the free diagnostic testing. The employees are all nice and helpful in explaining what went wrong. Highly recommended.

I paid $ 200 to fix a smashed Samsung Galaxy S5 phone screen which was purchased for $ 500 2 months prior. It looks/​functions like new. Much better than buying an entirely new phone!
The staff was great. First, they assessed the condition of the phone (external and basic functions). It took under an hour to repair. 90-​day warranty included.
The Gahanna location had free parking in the garage next door and shops/​bars/​restaurants for the wait. I called the store before I went and they checked their stock to ensure they had my phone’s screen replacement & then kept it on hold. I got the impression they don’t always have a full inventory, so calling ahead is worthwhile.
Compared to the Samsung Phone Protection plan, it seems a slightly worse deal. I didn’t have the plan, but it would have cost $ 99 + $ 75/​claim + shipping charges (and you have to enroll within 30 days of purchase). So, the price point it’s similar — but with the plan you would have a brand new phone. But perhaps the brick & mortar store is a better deal because of the same-​day service.
Bottom line — it’s nice to have an alternative to investing in phone protection plans that manufacturers and phone carriers offer.

Great service. Ian was very nice and fixed my phone sooner than the estimated time.
I would definitely recommend this place, and I’ll be back if I need anything else fixed.

My story starts across town at the Bethel Rd location. I went there to find some clips for an iPad. They did not have any, but did call to the Gahanna location and they had 3. So over I go, walk in the door and wait. You can here someone in the back, but they were not coming out until they were ready.
The young man walked out and challenged me to speak first, I asked for the clips He said he had them, but they are not allowed to sell them. Nice! Instead of asking why the other location would send me all this way. I just walked out. This is something I’ve learned the hard way, just walk away and cool down.
10 minutes later I called the Bethel Rd location and asked if this was just a cruel joke they play on customers, he assured me that they were a professional organization and he would fix the problem.
Now I’ve been in customer service for my entire life, I know there is two ways this was going to finish. One would be they will sell them to me, the other would be they would give them to me for my trouble.
They sold them to me at 3.00 a piece, and had 6 of them. Keep in mind if I had just orders them from Amazon I could purchase 10 for 5.79 with free shipping.
Lesson learned! Won’t be back

I was visiting from out of town and stopped by to see if they could fix my phone. AT&T and Best Buy both said my phone couldn’t be fixed, but UbreakIfix fixed my phone in 45 min.

This place was fast and has great service. They are one of few places open on sundays. I dropped my iPhone 4s and cracked the screen. They were able to get me up and running within 45 mins. Thanks guys!

The charging port on my iphone 5 went bad. Apple tried to sell me a new one and these guys fixed it for $ 75. A month later the phone is still working and the repair had the added benefit of making my battery hold a charge longer.
I should also mention that they went out of their way to deliver the repaired phone to their Bethel road location so that I could pick it up my way into work the next day. So 5 stars for Bethel as well. I am a very satisfied customer.

This place rocks. They fixed my iPhone on my lunch break at a reasonable price.
My iPhone 4s screen cut out. I had purchased apple icare+ when I purchased the phone but it expired (lasts 2 yrs) I went the normal route and went to the local apple retail store, I was told it would be 200 to replace the phone with a refurbished. Ubreakifix got me handled for under 100 and it’s as good as new.
The staff is friendly and knowledgable. They print you a work order with your estimated pick up time and the cost. They then give you a 90 day warranty (unless you break it again) and say if you lose your receipt it’s ok they got it stores for you.
I highly recommend these guys for your phone repair. Fair, fast and friendly.

Waste of money going here to get my PS3 repaired. Really &$@? Me off, I asked them if they really knew how to repair the yellow light of death on my Playstation and they said YES, we are experts! I explained I had taken it to another place called CRP and they fixed it and it only lasted 2 months. I didn’t want to go through that again. Well I trusted them and paid 80.00 to get it fixed. It broke again in 3 months!!! Their warranty doesn’t cover this repair. I am out my money!!! Ahhhhhhhhhh!!!

On a casual Sunday afternoon, I was horsing around with my girlfriend and her phone was pushed onto the tile floor, cracking the glass and rendering it unusable.
I quickly looked up Iphone glass repair and found UBREAKIFIX. The phone hit the ground at 3:40pm and I was back at the house with a newly repaired phone at 4:30pm I was driving longer then it took to fix the phone. They replaced the glass and the LCD somthing for $ 160. I am very happy and would go back/​reccomend them to anyone needing phone repair.

Just recently needed a phone repair, my wifes power button was broken. I dropped the phone off at 6:05pm (they close at 7pm) and they fixed it quickly and correctly. Plus it was a fair price, from what research i conducted they were the best price i could find in columbus. The repair took only 45 min, so very fast and everything works properly. As a side bonus, you can head over to local cantina while you wait and they will contact you when the repair is done.