Five Guys Burgers and Fries

This was my first experience with Five Guys. We were driving through and wanted something quick but not the typical fast food. So we decided on this place. I don’t usually eat burgers, so I knew it would be interesting, but I heard that the fries were the
We showed up a few minutes before 11am, so we waited in the car until exactly 11am. As we were standing outside waiting, a few minutes went by and then finally an employee reporting to work came up, so they let him and us in. Luckily they had peanuts for us to snack on because they still weren’t ready to serve food. They were literally cleaning the grill off from the night before. Why we didn’t turn around and walk up still bewilders me, I guess after waiting that long, we decided to wait a bit longer. Anyways, back to the fact that the night crew from the night prior left the grill unclean for the morning crew to clean. Isn’t that unsanitary? Won’t that cause bugs or something?
I ordered a veggie burger and a fry. The veggie burger was disgusting. It consisted of mushrooms, peppers, wilted lettuce and onions. I went back up and rerequested pickles on the side. The girl rolled her eyes at me and said «the burger you ordered doesn’t come with pickles». Had I not have requested them and they were even indicated on my receipt, I wouldn’t have been so annoyed, but that on top of the wait, the eye roll and the nasty burger did me in. The Cajun fries were great and were the reason for my second star.
The last observation worth noting, because my husband and daughter both got burgers, is that the regular listed burgers come with double patties, so the «small burger» is actually a single patty. I think the reason people end up liking the burger here is because they end up getting a bigger burger than expected. You can have your burger single or double, I just thought I’d inform you because the menu doesn’t.
I really think this place has potential and obviously has major management issues.

I really like the buns at this location. They are not the flat, compressed buns I always get at other Five Guys locations. I do not know whether it was just the day I went or whether these are the buns they regularly use, but they are a big improvement.
Burgers are great whichever location you go to.

Went to this five guys location for the first time. We ordered a bacon cheeseburger a little bacon cheeseburger and a little cheeseburger. They charge an extra $ 2 for bacon. The bacon cheeseburger didn’t have bacon. The little bacon cheeseburger had like 2 pieces of bacon. The little cheeseburger was dry and over cooked.
We also ordered 3 drinks. We spent about $ 45 for the whole meal and it didn’t come with fries. Overall, i was pretty disappointed because of how little we got and how much we paid. Probably wont go back to five guys.

Best burgers around! Fries are great too! All the employees are friendly! My favorite spot!

Best burger? Maybe, maybe not… but it definitely is good (even if they believe their own hype). Portion sizes are more than adequate. Even the so-​called «little» Cajun fries might be more than one person should prudently consume. Bring a friend and share. And good heavens at all the napkins I use here… maybe one day I’ll learn that less is more when it comes to Five Guys burger toppings. Even the music helps with the digestion process. It’s not everywhere you can hear Extreme’s «Hole Hearted» during a fine meal, and get a geometry lesson to boot… because a circle can’t fit where a square should be. Eases the pain of shelling out $ 11 for a bacon cheeseburger combo. Besides, I love it that they tell you where those taters come from. God bless the American farmer.

What is the deal with this place? Best burgers anywhere? Really? With all the hype, I thought the heavens would part, and Jesus himself would walk across the Sea of Galilee and hand deliver my perfect bacon cheese burger and perfect fries.
First, this place is totally over rated and over priced. The burger is soggy, and fried are floppy and greasy, and the unsweetened ice tea was as flavorful as dirty water. The fry portion was too expensive and too much to eat. They asked if I wanted fries and I said yes (after all, it is Five Guys Burgers and Fries) and I think they charged me for a large portion rather than a small.
So, the burger was soggy. The beef had little flavor, and while I saw bacon on the burger I could not taste it. Flavorless bacon? I have no idea how they accomplished that.
The fries were grease flavored. I tried them with vinegar (like they serve them in New England) and I tried them with ketchup. Neither helped.
I was also unimpressed with their tea. The unsweetened tea was just tan colored water.
So, seeing how this place has won award after award in different markets, I must wonder… how many illicit drugs does one have to smoke to think this is gourmet food?
For the cost, they should serve you at your table. Ruby Tuesdays charges the same for similar quality food and they take your order and serve you at your table. BTW, Ruby Tuesdays barely gets 3 stars in my book.
One final note: they have blocked the pathway from the front door to the counter to order with tables. So if you are in a wheelchair, you have to try and navigate all the way around (if you can find the space). God help you if you need walker or cane.

Max of 2 stars just because this chain has a limited menu selection and soggy fries which some people worship. You do get a generous portion of them. One is enough to share. I just personally love crispy fries. The menu basically consists of burgers, hot dogs, and or a grilled cheese sandwich. They also have shelled peanuts you can snack on.
My husband loves this place because he can get a gigantic burger. He’d give it 5 stars. He did get huffy once when they put fresh jalapenos instead of pickled and vowed not to go back… we’ve been back several times since.
Their hamburgers are just alright but most people love it because you can choose whatever you like to go on it at no extra charge. I do like the hot dog because they split it down the middle and grill the inside and serve it in a steamed bun. Plus I can customize to get grilled onions on my burger and dog which is a rarity at most places.
Still I’m not sure Five Guys is worth the higher prices. I’ve been several times to satisfy my husband’s love for it but I have yet to find anything that stands out.

The Five Guys website still lists this location as «coming soon,» but I can attest to the fact that it has, in fact, already come. That’s good news though, as it fills a niche in this shopping center’s restaurant offerings.
The staff is good-​natured, the peanuts are plentiful, and the burgers are fresh and delicious. There’s ample seating inside in front of the counter (drinks/​restrooms are around to the right), and there are a few tables with umbrellas set up outside on the sidewalk, which are perfect for a pretty fall day. I like the burgers because they’re as no-​nonsense or decked-​out as you want to get them, and a cupful of hot fries complements sublimely.