University Crossings

The current reviews seem overly exaggerated on uca’s behalf. The units here are okay but the walls are so incredibly thin, u can hear conversations from next door and people walking around from the ceiling if u live on first or second floor. My bigger disappointment is that staff member brittany is nice and friendly at first before you sign a lease. Afterwards she is rude and treats you as if she is better than you. Always had this annoyed look on her face if you come in the office and ask a question. Not cool. Tamara on the other hand is quite nice, friendly, and helpful at all times. I really dont appreciate Brittany’s attitude. I can stand loud noises but can not stand rude and arrogant people. Will be moving bc of brittany.
Btw, there are lots of shopping carts lying around everywhere within the complex all the time due to people walking to the market nearby and bringing the shopping carts back all the way to their door step. Then they just push the carts into the hallways or in front of a neighbors door. Not exaggerating either.

This is a great place! The office is friendly and helpful and has cool giveaways. Maintenance has always been responsive and friendly. Plenty of parking. If you ever have an issue, the manager Tamara is a great problem solver!

I been checking in unvercity crossing for 20 days now and everyday the staff where super amazing they always acted nicely towards me even though I’m giving them extra work hehe XD

Best place ever!!! Really convenient for school, close to Downtown Fullerton, office is very helpful and any problems with my apartment has been taken care of.
Plenty of parking but guest have to pay $ 5 for overnight but at least they can park here and not worry about being towed.

Lived here for two years. And going for a third. Cool place. Great location for CSUF students
Office staff are cool and pretty nice

I have lived here for going on 5 years now and I’ve never had a problem. The office staff is great when it comes to fixing anything that comes up with the unit.

The staff is awesome! I must say they are always ready to help and super efficient! I like that they offer the emergency service phone number in case of any emergencies after hours. The one time I needed to use it a maintenance tech came out to my apartment and fixed the problem on the spot. Can’t complain about that kind of good service!

I believe many of the negative comments made by Unilocalers about UCA is quite exaggerated. This apartment complex couldn’t get much closer to campus so most of the residents are obviously going to be college students, and many complaints are simply due to resident laziness, not the careless staff. The apartment isn’t perfect nor is it brand new, but the apartment itself allows my boyfriend and I to live comfortably close to campus without major issues. Complaints such as the elevator sometimes smelling like cigarettes or broken furniture left around the property are a result of the residents, who are college students and should know by now how to pick up after themselves. Students are constantly moving in and out so living here reflects the lifestyle of its residents. Yes, it would be nice for the dumpsters to be emptied more than once/​week and have the abandoned furniture hauled away more often, but there are more positive aspects than negative to move. Other than the lack of a recycling dumpster, I don’t have any major complaints regarding our living situation.
I’ve also only had friendly encounters with Tammy and she has always tried her best to accommodate us. Our air conditioner hasn’t been cooling as we’d hope so I spoke with Tammy today and she had a repair man come by the apartment a few hours later. Our new air conditioner, which still has to be delivered, is expected to get installed within the next 48 hours.

I like this place a lot. Me and my GF have lived here for over a year now, and they have a very cool, nice, and knowledgable maintenance staff. They come help out immediately if anything goes wrong. To me, a quick and excellent maintenance crew takes an apartment complex from good to Excellent! So if you live here and you need something fixed, ask for Sergio! He is the coolest and nicest maintenance guy I have ever met, and he fixes any problem right away and really quick! My hats off to this guy, his friendly attitude is the reason I see University Crossing as such a great apartment complex, and is why I gave them 5 stars! Sergio, you rock! Keep up the good work!

I have mixed reviews about living here, but I definitely disagree with a number of things mentioned in the negative comments.
Bugs: I had ants over the summer despite being a scrupulously clean person, but you know what? That is a Southern California thing. I got some ant traps and a trash can with a close lid, problem solved. I have yet to see a cockroach in my apartment, and that is KNOWING that one of my neighbors had an issue because my apartment was baited [not sprayed, thankfully no chemicals to worry about].
Apartment Issues: THIS IS AN APARTMENT. In any apartment: big, small, old, new, expensive, cheap, there is bound to be problems. I will tell you that Tamara and the front office team are incredibly friendly, and the maintenance guys are awesome. I have always had my issues solved in a timely fashion, and beyond that, I have never been made to feel embarrassed or like a burden.
Parking: I do wish they had a number of free guest spots and overnight spots for guests, but such is life.
Storage: This is basically my only issue with the apartment itself. It’s small, and there is very little storage. Not a huge deal if you live alone, but I am guessing the people with multiple roomies need to get creative.
All in all, the apartments are nice, and the staff is great. My issues with the property are completely exempt of that: my issues are with the age group and atmosphere created by the other tenants really. I figure this is what I get for being a past-​the-​party-​stage mid-​twenties finishing up school and living in a community where many people like to party and have not learned how to live more clean or considerately. I brush it off; they will learn. Live and let live! At least my sleep is not being disrupted :)
I moved in here during the summer. Will I renew my lease when it’s up? Probably not, but ONLY because I will finally be graduating, woohoo! If you want to live close to school, I definitely wouldn’t worry too much about the other negative reviews. Come see the property for yourself. I will say that I’ve heard MUCH worse about the other apartments in walking distance.

My boyfriend’s sister lives here, since she goes to Fullerton.
I came and helped her a bit during move-​in day. As I was walking down the hallway to her apartment, it felt as though I was at a cheap motel in Vegas.
The apartment itself is cute (only because her roommates had already furnished the place). I’m not sure how the other apartments are, but I have a feeling it’s not too amazing.

I thought it necessary to leave a review. I lived here for a year and never really had a problem. The staff was always friendly and helpful. Any maintenance and repairs I needed were completed in a timely manner. The location is great for students… you can’t beat a 5 minute walk to class. I noticed many reviews concerning bugs, but I believe bugs can be a problem anywhere there are a high volume of people living near each other. Plus, we live in California… bugs are not unusual out here! I personally never had a pest problem because I actually cleaned up after myself. The only thing to be aware of is the noise around the pool area, if you prefer a more quiet apartment I would suggest picking a unit not facing that area. Other than that I am very pleased with my residence here.

I just recently moved in and I’m starting to wish I hadn’t. In the past couple weeks of living here, I’ve seen several homeless people roaming around and digging through trash cans (which are always overflowing and smell terrible), cockroaches crawling around the spa area and in the hallways, and they are constantly mowing the lawn and wacking at trees with chainsaws at 7:30 in the morning. (Its so loud that no one could possibly sleep.)

This apartment complex is a joke. It is the worst home living that both my husband and myself have ever lived at. The apartment complex is extremely dirty, the trash bins are always filled to the top, granted UCA trash fees are $ 28 per month.
The water is shut down, do to whatever reason, almost every other week, and we only get sixteen hours notification of such shut down. If you work out of home, such as my husband, you have only a few hours to reschedule your agenda so that you may have access to running water!
Also, if you plan to enjoy your day poolside, you may want to control your liquid intake, or pee inside the pool, as I assume most do since there is NO PUBLIC RESTROOM in the pool area. If you are lucky enough to hang out during office hours, F-​S 9:30 — 4:30pm, you may possibly use the Leasing Office Restroom. Leasing office is closed on Sundays, so is everything else in the complex. Even though the pool area states that it’s open from 10am-​11pm, Sundays doesn’t guarantee anything! We planned a barbeque on Sundays and informed management of such but came Sunday, the pool was still close after 12pm and all we got was a lame excuse.

THIS PLACE DESERVES NEGATIVE STARS
and btw every bad review if so very true.
When I moved into this apartment complex I was nothing but excited to live here! The place seemed decent enough and I really liked the pool and jacuzzi area.
However, after living here only four short months I want nothing but to move out. The rent is ridiculously expensive, and UCA has found every which way to rack onto it, charging extra fees we didn’t know we’d have to pay. I work over 40 hours a week and still can’t afford this place even though I live with three other roommates.
Grant, the guy who sold us the apartment, told us a different price from what we’re now paying. He said things like «the utilities are included in your rent» when in fact, they weren’t. We were practically conned into paying $ 200 more a month that what we were originally told.
Not to mention the infestation in this apartment complex. Constantly, I find rats, bugs, and flies EVERYWHERE. My own apartment is even infested with moths and we’ve tried contacting the staff two weeks ago, and yet nobody has showed up to fix the problem.
There are constant parties every night, so don’t bet on a good nights sleep if you live here. The elevator constantly smells like weed and cigarettes. The staff here is always changing so nobody has a CLUE of what they’re talking about the half the time, and will give you the wrong information.
OH AND, the kitchen doesn’t come with a pantry. So plan on having all your groceries in your closet.
Basically DON’T MOVE HERE. It’s a waste of money, and you’d be better off (and less stressed) at ANY other apartment complex. Trust me, if you’re looking into this apartment, don’t ignore the negative reviews. I did the same thing, and now I’m broke and living in an apartment that has no room whatsoever, a huge bug problem, and really really bad management.

I wouldn’t choose to live here again even if paid to or if rent was free. They change staff in office they way you change your underwear. Never know anyone because they’re next time you walk in. My work orders always take days or weeks to be fixed by maintainance. Its okay I can live with the BLACK MOLD in my apt. The broken sink yes that’s fine too. I only moved in the apartments because they were having a special. I’m definitely moving to villa Angelina when this hell of a lease is up. Mailboxs were broken and so bad post office told them to get new mailboxes. My bills were delivered 2 weeks late because my mailbox was broken. The new mailboxes the post office still doesn’t like. Your mail is going to get rained on, and the sprinklers already hit the mailboxs.
Here are my other complaints as well
#1 My car has been towed from the property 2 times. Once for my permit not being in the window when its clear that I have one. Another when my car was broken into and my pass was stolen. Management even show me pictures of my car door being ajared when the tow company came. That following weekend my car was vandalized and 4 of my tires were slashed. Management told me there was nothing they could do about it. Only response I got was «wow im surprised your didn’t get towed, but get your tires fixed or we will tow you after 7 days for your car being inoperative. I asked why is security around to tow my car multiple times but not around to see someone break into my car and slash my tires. The assistant manager at the time didnt have an answer.
#2 When I moved I was dealing with kuristen and I loved her professionalism. She told me pet rent was 25/​month. Without notice pet rent was 45/​month half way through the lease might I add.
#3 They tape the notice for your apartment (3 day pay or quit or notice to enter ect) to your door on on your clip for everyone to see. Thats an invasion of privacy. Why am I getting charged $ 100 in fees to come tape a notice on my door.
#4 My dogs itch non stop from fleas when they too are only inside dogs and are on heartworm/​flea preventive.
#5 Homeless people come around the apartment anytime of the hour dumpster diving. You get asked for cans or bottles everyday.
#6 Bike was locked up on the bike rack and was stolen.
#7 Security doesn’t do jack but call for your car to get towed. Oh and they come whenever they want during the night.
#8 They find a way to fine you for everything. 2¢ late thats okay well fine 100 bucks for 2¢ and tape a «legal» eviction notice to your door.

I wish I could give this place zero or negative stars. When I first moved in, it was great.
Pros: right across from campus and close to popular dining areas and stores
Cons: it’s loud. There is also ZERO ventilation in the bedrooms (no, the air does not travel to them) so it will be too hot to even sleep in the rooms, even if you buy your own fan.
There are dead rats everywhere. It took maintenance 2 days to pick up a rat in a path where I walk my dog.
The trash is always disgusting. It’s overflowing, furniture tossed next to it, and flies EVERYWHERE. Don’t throw your trash out at night, there are maggots crawling everywhere all over the sidewalk.
Random people who don’t live at the complex are also constantly dumpster diving and digging through the trash.
The place is absolutely infested with fleas as well as other vermin (tags mentioned earlier). I give my dog top of the line flea medicine and after playing with her on the grass for only half an hour I found about 30 fleas on her and had to give her a flea bath right away.
The fees here are ridiculous. $ 50/​month for additional parking (that’s right, you’re going to pay $ 600 to park your car for a year).
$ 45 pet rent fee which doesn’t even go towards the pet deposit. That’s $ 540 by the end of your lease and it won’t even go to cover any damages your pet may have caused, just extra cash in their pocket.
They will fee you for EVERYTHING possible. $ 125 legal fees because you forgot to pay $ 25 of your rent.
Tamara and her staff are a JOKE. Tamara seems all nice and friendly but she will screw you over any chance she gets. Her staff is incompetent and idiotic, they never know what they’re doing or how to help you, and they hire new staff every month or so, so you’re always dealing with new hires who have no idea what’s going on.
On a personal note: my room mate passed away. They had absolutely no empathy whatsoever, I don’t think they’re human. The day after she died they actually asked me if I could bother her poor mourning parents for her parking permit sticker and her apartment key. When i told them she’d passed, they seriously asked me if I needed/​was going to find another room mate.
The place is crawling with flies, fleas, garbage, and drunken people who like to play ridiculously loud music on a Tuesday night.
Tl;dr: STAY AWAY AND DO NOT MOVE HERE IT IS NOT WORTH IT.

EVERYTHING NEGATIVE IS TRUE!!!
When I first moved in to my 1 bedroom apartment I actually had a fantastic experience, Kristen and Debbie were still here and made everything super easy, and cheap, I started with $ 969/​mo +25 pet rent +16 renters insurance, sounds reasonable right? When I signed my initial lease Kristen even informed me that I would have one parking permit assigned and if I needed an additional pass later (for a roommate or whatever) it would cost an extra $ 96/​year. Unfortunately this isn’t in the paperwork so my fiancé is paying $ 50/​month for parking, no that’s not a typo, he is paying $ 600 a year to park here! A parking pass for CSUF would be cheaper and we wouldn’t have to worry about the homeless people that wander around at all hours (yes day and night! management does nothing to stop it and security is never on property.) not to mention that just 2 years later I’m paying $ 400 more than when I moved in, and they leave notices for fees and charges that don’t exist! My bank never got a bounced check so why did I have to pay more than $ 300 in fees? They even
The trash is unstoppable, I realize it’s a college apartment complex but seriously, trash in the hallways, overflowing dumpsters, furniture tossed off to the side (BTW the trash fee is divided equally among residents so that jerk that moved out and left a TV, dresser or couch by the trash just made your utility bill higher).
Many residents are international students and that’s why the furniture gets left behind every semester, today there are at least 3 couches and 2 TV’s outside by the trash, and all the dumpsters are overflowing.
The Pest Problem: ABSOLUTE INFESTATION!!! Management will schedule Orkin to come out every Thursday, a few weeks ago they poisoned me, my fiancé and my dogs when we asked them to come spray for fleas (this is the 2^nd time my dogs have gotten fleas in 2 years). Grant explained the paperwork over the phone to my fiancé instead of giving him a copy, he offered to visit the office to pick up the paperwork but apparently Grant has a superior grasp on pest control. We were told to leave the apartment for 4 hours and vacuum and wipe down all surfaces after, not a big deal right? WRONG AGAIN! We both missed 2 weeks of work because we ingested and inhaled the poison, and supposedly it had arsenic in it! More about the fleas, my dogs are indoor dogs, get walked 3 – 4 times a day, leashed and we always pick up after them since the apartments provide convenient doggie waste bins and bags, there are 2 on the property, we may be the only people picking up after our dogs, and they’re little, this place allows big dogs too, imagine the mess. The first time my dogs got fleas last year, no issues, Orkin sprayed, dogs got baths, no more itching. This time around I had bathed and sprayed and powered and cleaned and spent way too much money and they had fleas again in 2 days. I bathed them again, put flea repellent on them, sprayed the whole place, set off bug bombs, everything! (management forgot that we requested pest control for 4 weeks straight, I have ridiculous flea bites all over!) The fleas came back, these things are tougher than roaches. Orkin finally came to spray (and poison us) and they mentioned that the courtyard areas for the dogs to do their business in are infested, swarms all over so now i’m terrified to let my dogs anywhere near the lawn! Orkin treated the lawn and management was going to rope off the area so no doggies would be hurt, as usual I guess they forgot, at least I knew not to take my dogs there. so poisoned and sick we are still dealing with fleas, I’ve used every remedy you can imagine but someone else doesn’t care for their dog and we’re suffering. I didn’t even mention the termites, maintenance let me know last year that my building was the least infested of all, lucky me!
I could go on for days and I plan to contact AMC about these issues and more.
Pros –close to CSUF, lots of food and shopping in the area, and we never really have a problem with parking (probably because most people leave before the real crap starts) college parties
Cons — Idiotic management, no notification of water, electric, etc being turned off for maintenance, college parties, security is on property for about an hour each night, poisoned by pest spray, major pest infestations, trash everywhere, (friday and saturday night’s are particularly pleasant as you fall asleep to the sound of someone vomiting outside, and no, no one cleans it up, not even maintenance!) generally poorly maintained And the general manager Tamara is the cherry on top, rude, constantly slapping fees on things, lying, making unfounded accusations, and generally not a good person (she had the gall to ask for a parking permit back the day after a student was killed in an accident!)
Do yourself a favor, stay in the dorms, commute, rent a house with your friends, but stay the hell away from UCA or UCE unless you like pests, trash and vomit.

What everyone is saying is completely true. This place is a HORRIBLE place to live. The only reason why my boyfriend and I haven’t moved out is because breaking lease is SO expensive. This place has been nothing but a headache.

My roommates and I have had THE worst experience with University Crossings, it’s actually quite upsetting. We’ve lived there for a year, and seriously, moving out of there was the best decision we have ever made.
First of all, upon moving in, they told us (And it also says it on the website) that the apartments are «newly renovated» with new appliances. Nope, that’s not the case with us. Our microwave was old and its handle was broken. The heater — didn’t work. Windows — sort of broken. It took about 2 – 3 weeks for our microwave to be replaced! And all the other things were never fixed.
Second, they have the worst management. I can’t even tell you all how many times they’ve switched managements. Also, I don’t know who does their advertising, but whoever it is, he/​she/​they are dumb as hell. Like, I’m not just saying that because I’m so upset with them, but because they really are. I know finding incorrect grammar or spelling on ads are probably not a big deal, but these are supposed to be people who we trust with our money, and I don’t know about you, but I just can’t take someone who calls themselves college graduates yet make the dumbest mistakes. Are you serious?
Third, they will find a way to charge you. This year they’ve decided to raise the rent. As if living there wasn’t already too expensive to begin with! And then, they also decided to charge people $ 5 a day for a visitor’s pass. A FREAKING DAY. That used to be free. And that’s not all! They will find a way to take all of your security deposit. Yup, it happened to us. They unreasonably charged us for some of the damages that we made. Sure, I know that that was going to happened, but as far as I know, all they had to do was repaint the place and change the carpets (which, by the way, they were going to do anyway). All the other damages there? Those were already there.
Fourth, a lot of the people who live at the apartments are inconsiderate and way too rowdy. We’ve had a fair share of false alarms because the damn party kids over there are low-​lives. If you’re a student or just a person who wants a peaceful surrounding, this apartment is definitely NOT for you. Trust me.
University Crossings has a website. Go there, and I swear to you, a lot of the things that are on there are not and will not be fulfilled. «Over-​sized closets»? Give me a break. I live in an apartment (now) that has a bathroom bigger than all of their closets combined. Really the only positive things I could say about this apartment complex is that it’s close to all the shopping plazas and that it is literally across the street from Cal State Fullerton. Other than that, my experience living there has been a negative one.
So do yourselves a favor and DO NOT LIVE THERE! Living there because it’s across the street from CSUF is definitely NOT worth it. I would rather walk to school for 20 minutes and/​or take public transportation than to ever live there again. EVER.