I will start by saying the day before my appointment I walked into the salon and talked to a tall red headed woman and let her know I wanted to have my hair bleached blond. She said no problem and they can easily do that. I asked how much it would cost worst case scenario? She replied no more than $ 70.00. She booked my appointment for the next day for 1pm and I requested someone with experience doing this sort of thing as I’ve had problems with another salon turning my hair orange. She said OH I can guarantee that won’t happen here. The next day at about 12:15pm I received a text from the stylist that was going to do my hair and she asked where I was? I replied I live right down the street why did she ask? she then replied that her time on her phone was an hour off and she thought I was late. After she realized her mistake she apologized. I offered to come right then and so I did. Alysha was the one to do my hair and she asked if I had color in my hair and I said yes. She then said she wanted to use a color remover on my hair and not bleach it. I said I didn’t think it was a good idea that I wanted to use bleach but she refused and starting mixing the color remover, as she was doing that I noticed her reading something on her cell phone and I asked are you reading the directions on how to use the color remover? Alysha said yes because its a complicated process. This was my first clue of how wrong things were about to go. After using the color remover on my hair it was a light orange color and she took me over to wash it out, She then proceeded to completely drench the back of my shirt. She then put bleach on my hair and after that process it made my hair a DARKERBROWN! Alysha said we will have to repeat the process of color remover and then bleach each time she washed my hair my shirt was getting wetter and my hair was getting darker or orange. After more than three hours I had enough and asked her to throw a dark brown color on my hair to at least make it look somewhat decent, she used an ash brown and I again said no I want a dark brown like the same color as her hair and she assured me it would be dark. ITISN’T! its a light brown color. After she used the color on my hair she once again washed my hair and asked me if I wanted conditioner and I replied YES after all the bleach and chemicals that she used on my hair I thought she should use a deep conditioner on my hair. At this point Alysha replied very flippant and said they don’t use conditioner on mens hair and I had nothing to worry about because she washed all the chemicals out of my hair. One last thing as I was leaving I said if I was her she should have offered to cut my hair or something. Alysha’s response was she only charged my $ 35.00 for a color procedure that should be at least $ 100.00. Two things are so wrong with this 1. I didn’t want any freaking color I wanted to have my hair bleached. 2. I let her know I was quoted only $ 70.00 for the bleaching and at this point Alysha said nobody at the front desk would ever quote prices and I let her know I certainly was quoted a price and it was worst case scenario. Some advice for management when someone comes to your salon and spends more than three hours and leaves with a soaking wet shirt and hair color I didn’t want I shouldn’t have been charged ANYTHING and should have been made an offer to come back to have things made right.
Julia M.
Classificação do local: 5 Fullerton, CA
I don’t know about the salon in general, but Brittney is the best. I’ve been coming to her for my haircuts for more than a year now. Brittney works great with my fine hair and every time I leave her I feel fabulous lol. Last time she did pink ombré on me and it was the first time I’ve ever done anything to my hair. The result was so amazing.
Carmen C.
Classificação do local: 5 La Habra, CA
Hello again! I just had my hair done by Briana Muniz, and she did a great job again. I had long hair and decided to go shorter and blonder… it’s new and Im getting used to it… but I’m having fun with it. I’ve had so many complements and must have given out her info to at least 5 people who asked for it. I really trust her with my blonde :) I really recommend her.
Erica A.
Classificação do local: 5 Santa Ana, CA
Overdue on this review! I love this place! Really friendly staff really cute setting! And of course amazing hair dressers ask for KAT she is awesome! She does exactly what you ask her for! She’s been doing my hair for a while now and ugh I love her!
Loren C.
Classificação do local: 5 Corona, CA
LOVELOVELOVELORI G. this fabulous woman has been doing my hair for so long now that I don’t even tell her what I want anymore! I come and sit in her chair, she does her magic, and before I know it, I am off to conquer the world feeling like the queen I am! Zen out of ten would recommend. Five stars across the board
Iris C.
Rowland Heights, CA
I had Carmen Moreci and she is amazing! –It was my first time, and I actually suggested a color but she explained to me a process that is better. I let her experiment on my hair and the after effect left me speechless. Definitely coming back here!