Hertz Rent A Car

We experienced deceitful business service with Hertz. I am appalled at the lack of customer service we received after recognizing this was a company error and receiving no compensation nor apology for the inconvenience this has caused us. Although the choice of rental company was out of our control, I know there are many options and In the future I will never choose Hertz.

I am furious with my Hertz service. We rented the car from this location and returned it in a different state. After a few hours of driving, the lights went on indicating a need for an oil change and warning of low tire pressure. Shortly after, our tire completely shredded while we were driving. We called for Hertz roadside assistance, but were told we would have to pay. We finally got help from another company, and we confirmed that the issue was completely out of our control and the tires should have been checked before we were allowed to drive it. We never should have been given a car with so many preventable and potentially serious issues. We could have been seriously injured had we been going any faster on the major road.
This experience completely ruined our last night of vacation. We spent over 4 hours dealing with this and ultimately had to cancel several plans. We were offered NO compensation. Not only did we have to pay the full amount for the rental, but we ended up paying more than the original charged amount. NO Hertz employee we interacted with seemed to care at all about our safety or horrible experience. I have no intentions of ever using Hertz again, and I will continue to spread the word until the situation is rectified.