Enterprise Rent-A-Car

Fort Wayne, Estados Unidos

3

Fechado agora

6 avaliações

Contatos

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Telefone
+1 260-209-1659
Site:
www.enterprise.com
Endereço:
5006 Lima Rd, Fort Wayne, IN, 46808
Categorias:
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Hoje

Hoje 8:00 – 18:00
Fechado agora
Horário local (Fort Wayne) 21:14 sexta-feira, 27 de junho de 2025

Horário de funcionamento

segunda-feira 7:30 – 18:00
terça-feira 8:00 – 18:00
quarta-feira 8:00 – 18:00
quinta-feira 8:00 – 18:00
sexta-feira 8:00 – 18:00
sábado 9:00 – 12:00
domingo 9:00 – 12:00

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6 avaliações para Enterprise Rent-A-Car

Não exige registro
Classificação do local: 5
Fort Wayne, IN
Due to unfortunate experiences with my personal vehicle I have needed a rental car several times the past two years. Enterprise on Lima Road in Fort Wayne is the most convenient location for me, and they have always provided excellent customer service and a reliable vehicle. Thankfully, my insurance company has paid the bill, but the one time I needed to pay for three days of service the bill was very reasonable. This is my favorite place to rent a vehicle in Fort Wayne, IN.
Classificação do local: 5
Downtown, Columbus, OH
They had great customer service there at the Lima Rd location. I was referred by a family member and this is why she recommended them. So we went and it was an awesome experience, all staff up beat and friendly. Took great care of us from start to finish, even called during our trip and phone interaction was also great. To top it off we received a deal of the day. Overall highly recommend this location.
Classificação do local: 3
Fort Wayne, IN
Wait time for customer service on pick up and drop off was over 20 minutes. Car was not ready when I finally did get help so had to wait another 20. I rent all the time, unfortunately not just this location but all rental car agencies in Fort Wayne are not very efficient. I have always given myself an an extra hour on pick up for occasions like this one. Staff friendly just not very organized and too much chit chat going on behind the scenes. All I want is to have pleasant prompt service, my car available and in great mechanical condition and get on my way, same thing on drop off.
Classificação do local: 3
New Haven, IN
Overall decent experience. However, even when you make a reservation asking for a specific model (economy, compact, SUV, van, etc.) & call the morning of, they do not hold that vehicle for you — even though they say they will. So if you plan a trip expecting X type of vehicle and budget X amount of money for gas in said vehicle, good luck. I reserved an economy car and was placed in an SUV, hence using more gas than I had budgeted for (10 hour 1 way drive to D. C, through mountains) so it got a little costly.
Also, the representative, although courteous, he asked if I was a believer (religious), I replied no, because I’m not. He proceeded to pray for me anyway. That was rather awkward to say the least.
At the end of my trip and returning the vehicle, I mentioned that the driver side window had an issue. The return representative gave me a $ 30 credit for the inconvenience, so that was nice.
There was nothing exceptional about the experience but nothing detrimental either.
Classificação do local: 1
Harlan, IN
Regular customer (7+years)
but very poor experience. This agent kept offering up charge vehicles (3+ times) ended up with only full size auto– KIA. Horrible vehi le & Plus slow processing such POOR customer interaction, too much to mention…
Trying elsewhere for next rental
Classificação do local: 1
Bedford, PA
I was in a car accident outside Fort Wayne and needed to rent a car to get back to OH. This office had the absolute worst service I have ever experienced with Enterprise. I had the rental for over two months and even though the car was covered by insurance the FW office kept calling me to come back to FW, 4 hours away btw, to redo paperwork. I suggested that I go to an enterprise office near me. The woman argued with me then hung up on me. Poor behavior…
I rent from enterprise often, and this is not representative of the majority if my experiences. The employees at this location need to additional training.