Dick’s Sporting Goods

Frisco, Estados Unidos

2.3

Aberto agora

17 avaliações

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Telefone
+1 214-618-0200
Site:
stores.dickssportinggoods.com
Endereço:
Stonebriar Center 2611 Preston Rd, Frisco, TX, 75034
Categorias:
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Informações sobre o negócio

Aceita cartões de crédito
Sim
Estacionamento
Propriedade Privada
Estacionamento para bicicletas
Não

Hoje

Hoje 9:00 – 21:30
Aberto agora
Horário local (Frisco) 17:38 sábado, 21 de junho de 2025

Horário de funcionamento

segunda-feira 9:00 – 21:30
terça-feira 9:00 – 21:30
quarta-feira 9:00 – 21:30
quinta-feira 9:00 – 21:30
sexta-feira 9:00 – 21:30
sábado 9:00 – 21:30
domingo 10:00 – 19:00

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17 avaliações para Dick’s Sporting Goods

Não exige registro
Classificação do local: 1
Frisco, TX
I called the frisco store to see if they had these pants in stock. The staff said we had plenty. I drive 30 minutes to the store none in stock. Horrible Service.
Classificação do local: 2
Frisco, TX
I was not that impressed with this Dick’s Sporting Goods. The employees are all teenagers, mostly, and with that comes bad service, dirty looks & a very unwelcoming atmosphere. I never get asked if I need assistance. And when I take the initiative to ask myself, I get short, unhelpful answers. It’s obvious they don’t want to help you. The prices are significantly higher than places like Academy. Dick’s is a rip-​off. It’s cool because it’s huge & has two stories, but when it comes down to it, it’s really not that great.
Classificação do local: 1
Frisco, TX
Been here many times and rarely get any help from staff. The staff has little to no product knowledge. Some are even very rude and inconsiderate. I try to avoid shopping here.
Stonebriar is an overall great mall but, this store doesn’t show the customer service and care that is represented at other stores here.
Classificação do local: 4
Plano, TX
Went in to look for volleyball shoes for child thinking Of getting a cross training. He was able to explain what the difference between those two types of shoes and what that meant for playing volleyball. Forgot to get his name. Great service
Classificação do local: 5
Plano, TX
Great staff and great experience. The mangers were all amazing and the sales staff was very helpful and knowledgable.
Classificação do local: 2
Round Rock, TX
Go to Dicks if you want to dress like you work out… They need to put in a self checkout. Couldn’t find one sales rep. They do have a pretty good selection on everything but nothing really sets them apart from other sports stores. Certainly not the customer service. It’s sad to say that customer service at Wal-​Mart is better than this store. Surprising since it’s one of the main entrances into the Mall.
Classificação do local: 4
Frisco, TX
Service was okay but the sports wear selection is always great! Thank you for supplying me with a wardrobe full of great training gear! I will continue to shop with you!
Classificação do local: 1
Plano, TX
Wow, you must be a dick to work here. There is absolutely no good customer service here!!! Asked for a fish scaler since my knives keep going dull and the s.o.b. laughed in my face, telling me people mainly fillet now in days. No sh! t. Really? I’d would’ve never thought about that. I wonder if you have to cut threw scales to fillet the fish!!! Ignorant people workin here. Went to the hunting department to get me a new knife and no one would come over to get the knife I wanted off the back wall! Unbelievable!!! Never coming back here and wouldn’t recommend anyone spending their money there either.
Classificação do local: 2
Frisco, TX
I visited Dicks today to purchase a pair of running shoes. Shoe box inventory is now not in back room, but on the sales floor. No sales floor help. I guess they figure you don’t need customer service. Very disorganized. Out of stocks. Shoe boxes in wrong place. Went across the street to DSW and purchased a pair of Saucony shoes for half the price. Had 3 sales people ask if they could assist me.
Dicks sporting «NOT SO» Good Store.
Classificação do local: 1
Lewisville, TX
So I walked into Dick’s because I wanted to see if they had the fitbit surge in store yet. I stood by the display for a while and didn’t see anyone. Finally a woman with blonde blonde hair walks by & all I said was «excuse me I have a question», she didn’t even acknowledge me she just kept walking by and said something into her mouthpiece. That’s rude for one, and for two I came here to spend money, you could at least stop for 5 seconds to answer my question. Another guy came over and I asked him did they have the fitbit surge and he said no they are only online which is fine. I do suggest you take down the display if you dont have it in stores though.
The one star was for how dismissively rude the blonde lady was when all I had was a question it would have taken her seconds to answer. Don’t be too busy for your customers. Terrible customer service.
I won’t be buying my fitbit from Dick’s Sporting Goods that’s for sure.
Classificação do local: 3
Plano, TX
Went here on an early Tuesday afternoon and there weren’t too many ppl there. Needed a few of my clubs regripped. Had to walk around to find help but once I did, it was pretty quick. Paid for the 3 new grips and they were put in my clubs within 10 minutes. Also found a decent Taylormade GW for $ 50.
Classificação do local: 1
Carrollton, TX
Unfortunately I must also comment on this locations complete lack of service or even greeting. At 10am, the restock must be done and the customers serviced. Obviously the management thinks otherwise. oh, and i returned 2hrs later, with the same results. Go elsewhere.
Classificação do local: 1
Frisco, TX
Stood by shoes for 10 minutes and was never approached to help. Past by two times by a guy stacking shoes for a display for the next day. If management wants to confirm, check in store video Monday November 18th at 830 pm
Classificação do local: 3
McKinney, TX
There show department at this location is mediocre. They don’t sale women’s 10.5 (in no shoe) and the don’t have socks to try on sneakers. Won’t be back for a shoe that cost over $ 100 bucks and they are not stocked appropriately
Classificação do local: 1
Frisco, TX
Worst Return policy EVER. Bought Defected shoes from them, manufacturer approved exchange in the store. Store Manager refused to honor it. FULL OF HASSLE. I have shopped at Academy Sports for years and its so much better prices customer service and overall experience.
Classificação do local: 3
Frisco, TX
Pretty much all Dick’s sporting goods stores offer the same experience: a large variety of choices at above average prices with friendly staff to help you.
This Dicks is no exception to that. What makes this Dick’s store particularly good is that it is one of the few shops in the area selling camping and outdoor supplies and Dick’s usually has good sales on these items.
Classificação do local: 4
Prosper, TX
I’ve always kind of shied away from this place but recently I had to buy some golf shoes and encountered Thomas Allen on his first day on the job. He went out of his way to help me find what I needed and was completely personable and charming. Think it was the «new kid» syndrome and that became hard boiled? Nope. I went back a week later to look at treadmills and there he was again, all smiles and earnest helpfulness. Listening to how committed he is to sports and kids, I just know he’s going to be their top salesperson in no time.
Absolutely will be back, and will seek him out every time. This guy makes buying sports gear fun! Even for me!