California Smog Repair

«Very unprofessional» is how I would describe this place. My main problem is that they promised me one thing and didn’t follow through with it, and were downright hostile to me when I called them on it.
I took my car in for a smog check and discovered that there was a coolant leak that needed to be repaired first. No problem. So I left my car overnight and they took care of the leak. I went to pick it up for work the next day and the employee (big guy wearing a collared Under Armour shirt) told me I had to drive it on the highway for a bit before it could be smogged, and that I could bring it back the following day. He then told me that the smog test fee would be waived as part of the parts & labor price. Great! …Or so I thought.
The next morning, I returned with my car to do the smog check. There was a different employee (a lady) at the front desk who was scowling and barely acknowledged my existence as I stood there waiting to be helped. It felt like I was somehow wasting her time by simply being a customer! After I told her why I was there, she began filling out a new form. I handed her my old one from the day before and informed her that the employee the day before had told me the smog check fee would be waived. She immediately went into «attack» mode, interrupting me several times as I tried to explain what I had been told and being very rude in general. As we were talking, Perry overheard the conversation and joined in on the attack, saying that I don’t know what I’m talking about and that I’m «making the situation complicated» by suggesting that the employee from the day before had promised me something. The other people in the waiting room were visibly uncomfortable at this point. Perry began circling things on my paper from the day before and insisting that I couldn’t possibly have heard right, and that the smog check would be $ 49. Finally he relented and acknowledged that his employee shouldn’t have said that and «didn’t know what he was talking about.»
I don’t have a problem with spending $ 49 for a smog check. What I have a problem with is that I was told something by one employee and it was not honored the next day, but somehow it was MY fault. When a business promises something to a customer, even if the employee who made the promise «doesn’t know what he’s talking about»…it should be honored.
I went to this place because of the close proximity to my home. I will not be going back.

This is the best, most honest smog and repair shop in Fresno! If Perry says your car needs a part, you can believe him 100%. We have been going to him faithfully now for five years with all our cars and we have never been disappointed. Not only is the service fast, but he and his guys have fixed «repairs» for us that other mechanics have done! He has also talked us out of needless maintenance/​repairs that we were told we needed at other shops. I am so happy to have found California Smog Repair — Good work!

Came in last minute to see if I could get my car smog check. They were able to fit me in and quickly. The car was done in no time (and it was on a Saturday!). Definitely will be going back again!

I don’t give out 5 stars very often, but as the other reviews show, this place deserves them.
have smoged my 19 year old car here (got to love those Toyotas…) for the last 3 or 4 years, always without issue — in and out in under 30 minutes. clean waiting room, the lady behind the desk is efficient, thou not always super welcoming — buy hey…
MOST IMPORTANT, GREAT place for A/​C service. my dear 4runner has not had the a/​c serviced in years, and wasn’t blowing super cold, and I had no clue where to go, and assumed any «regular» a/​c repair place would be booked solid with temps heading toward 107 degrees. I’d noticed this place advertised a/​c repair, refills, etc., so went back for that. no appt., just took a book and waited — less than 2 hours and now could hang meat in my car it’s so nice and cold. and only $ 117 — I’m sure I’d have paid more, waited longer, and maybe been hassled at many other places. so I love this place, and don’t overlook it if you also need your a/​c serviced.

Very fast service for smog check. Front office receptionist seemed expressionless and didn’t seem to value her customers. Rudely told me I needed a print out my coupon for the «books». Even though there was no option to. It just says to redeem by showing employees. Everyone else seemed nice. Smog check + certificate was $ 49. I’m sure there are much cheaper places.

I’m hesitant with all auto repair/​smog places but decided to give this place a try. It’s been a hectic morning and I was greeted with a smile and was left alone to sit in an air conditioned building in complete silence. It was a true delight! The woman who helped me was incredibly kind and my car was done in 20 min, with no hassle whatsoever. I will definitely be going back.

Best Auto Repair/​mechanics in the valley! We have trusted Perry for years. He is honest and trustworthy. I highly recommend California Smog Repair for all your automotive repair needs!

Never any problems. Always courteous. Been coming here for years. Price isn’t always cheap but it’s honest work and they get it done quickly.

«Deceiving and Overpriced Smog Shop» for oil changes, and your car worked on. They had my car for a few days and found the way to use up all my $ 500 state smog voucher and charged me another $ 360 just to pass my smog test. They know how to swendle up the state’s money and a person. This shop get’s no Unilocal stars.

Excellent place to smog the vehicle. Fast, friendly employees. In and out in about 20 mins. There is a coupon online but their price is equal to anywhere in town. Clean waiting area for everyone too. Will use them again in the future for sure!

I would leave 0 stars if I could. Got a voucher for $ 500 for smog this weekend, made the first available appointment. Showed up to the rudest fucking individual ever. This guy Perry has no customer service skills whatsoever. Was an absolute dick when telling me they couldn’t service my car. How you say things is just as important as what you say in customer service. He also told me not to come back and was condescending about my voucher. These people will never get my money. Voucher or not

Excellent service, I was in and out of here within 30 minutes of walking in the door! I’ll never take my cars for smog check anywhere else.

Not much to say about this place other then I was in and out in 20 minutes. U can go to their website and print a $ 4 off coupon. I went about 4 in the afternoon. The clerk was nice, got me in and out quickly!

From the phone call to the friendly service was great and oh yeah these guys are fast in and out 30 mins flat. Thanks you guys deserve 5 stars and a great review

All-​in-​all, great customer service and didn’t wait no longer than 30 minutes!
I had originally went in on a Friday afternoon around 2 p.m. but once I sat there for about 10 minutes one of the technicians came back to ask me if I needed my car smogged. I thought well, yeah why else would I be here?! Come to find out, my mom gave me her papers because her car needed to smogged too (what the coincidence). So, I left and then got the new papers and returned the following Saturday. Went in around 8 a.m. so that there wouldn’t be a long wait. There were no more than two cars waiting and I was in and out under 30 minutes.
I did call before I went in the first time because if you checked in on Unilocal you got $ 4 off. I wanted to make sure they would grant it, and they did. Perry, who had helped me the first time was very nice. I would recommend this place to anyone who needs their car smogged and are on that side of Fresno.

Make sure to print the $ 4 check-​in Unilocal coupon before coming to the shop. The receptionist said that she needed a printed copy of the coupon.
Pros:
— quick service
— receptionist was willing to print the $ 4 Unilocal coupon for me and gave me the discount.
— decently priced.

I was happy to find a fast place close to work, until I asked her if she will match a competitors coupon and she said no! So I asked for any discount and she said no! I wouldn’t of cared but my coupon was for 31.75 $ and an 8.25 certificate, so 40 $. They want 60 $ which is 50% higher! Pretty ridiculous especially when I showed her the coupon! I hate places that won’t price match! I would of even done it if she have me 10 $ off!

Fast smog check BUT they wouldn’t take my check in Unilocal coupon which was only $ 4 discount and their quote on their web site is incorrect. Not the friendliest customer service. Too expensive $ 49 but a mere smog check. I was passing through and wouldn’t recommend to the local people. I’m being kind giving them two stars.

If you need a smog check done on your car this is the place to go. They don’t play games here, they know your time is important and they get your car smogged fast. The staff are friendly and knowledge and will answer all your question regarding California smog standards.

Fast service. The guy that helped me was friendly. The guy behind him that was going to work in my car looked like he is missing something in life, like a hug. Just looked angry at the world. Smile brotha! You’re breathing and have a job! Smile!!!
I thought the cost of the smog check was just a little high, even with the $ 4 off for checking in, but maybe I’m just frugal and don’t really know what they cost nowadays.
Good enough for me to go back when I need to. Close to home also.