Walgreens

10 people standing at pharmacy counter and only one cashier. Asked to get another one to help, but no response. Walgreens too big to care.

This is our Walgreens pharmacy closest to us to get our prescriptions. I don’t really shop here unless I have to pick up my meds. This location is always super busy especially when I can pick up my prescriptions, during the evenings and because it’s located on a main street. They never seem to have enough staff. Sometimes, we can be lucky but that is rare. They have the smallest and tightest parking. Not my favorite place to park and I wish they had a drive-​thru or is open 24-​hours open. Staff are ok most of the time but kind of slow. The store items are pretty well stocked except during the holidays. Prices of their items are a little higher than most but I only shop here if I am lazy to go anywhere else. If your willing to wait in line and have the time to wait, this is the place to shop.

I’ve been going to this Walgreens for about 2 years now. The pharmacy is terribly slow and understaffed! I often wait 15 – 30 min to get to drop off or pickup my prescription.
Once I was told my prescription would be ready in 20 min if I wait. I waited over an hour and eventually left. Terrible!

Waiting for almost 45 minutes here in pharmacy. First you don’t understand the accent of the lady. She doesn’t know what she is saying. After 30 minutes she realizes medicines are not taken out. Staff is not at all cooperative.

I’ve been coming to Walgreens for over 10 years. Never had a problem. Today I called the pharmacy to ask how much the flu shots were and the person I talked to told me its $ 5 for today. And when I go to the pharmacy she’s charging me $ 30. I didn’t have a problem paying the $ 30 and asked if she would honor the price I was told. And she no. Not even trying to hear what I have to say. I understand the price is $ 30 but it was your employee that made the mistake. I’ve never seen such bad customer service. Disgusted by the lack of understanding. Definitely changing my families pharmacy. Very disappointed!!!

Worst Walgreen in Fremont area. The manager is absolutely rude and clueluess. I wish the cooperate can get a new manager for that store.

Always a long line

This Walgreens is a nice Walgreens but… Expect to be in a line for the pharmacy at least 45 minutes.
The pharmacy staff can be very rude, obnoxious, and incompetent.
We Will be looking for another pharmacy soon.

This review is for the pharmacy only. I NEED TO CHANGE MY PHARMACY. Waited on the phone for the pharmacist for 20 min, came to the store, I am currently waiting in line and it’s been 25 min so far and I am still behind 6 other customers. I switched from CVS to walgreens since walgreens is closer, however I feel stupid because in the time it would have taken me to drive to CVS, get my prescription, and go back home, I would still be in line at walgreens. Lol and the ridiculous thing about it is that CVS had less staff than walgreens. Quality over quantity wins this time around

I wish I could give it no stars. The pharmacy sucks so much, not only is the line always twenty people deep but their like robots with no personality. And when they say I have zero refills and they have to fax the dr and I call a week later and still no refill I don’t understand. I hate this pharmacy. They deserve zero stars.

Pharmacy always has long lines; especially after work hours. Always short handed on clerks and they need to find a better way to be more efficient. Drop off and pickup on the same line is not working.

I keep telling myself I’m going to switch pharmacies but I haven’t yet. This has got to the slowest and most horrible Walgreens pharmacy. They are so slow and unfriendly it is ridiculous. Something needs to be done. They need a store manager to step it up and fix the staff. I am definitely making a switch after today.

This is the worst Walgreens pharmacy I have every used. Pharmacists here seem competent but the desk staff are really disorganized and unfriendly.
They have serious difficulty doing the most basic things, every time i visit there is some confusion and problem. repeatedly the front desk gives instructions that actually contradict the pharmacist, and their computer systems are always having problems billing insurance. there seems to be a general bad attitude towards thier customers.

Just an average drug store nothing special. Pharmacy says meds will be ready before they are (this is often) but if you ever need to stop by to fill on snacks before you go on a road trip this place is fine. Also great to get cash back when you need $ for the bridge or restaurant a couple stores down (zam zam grill).

I hate this pharmacy. On many occasions I’ve walked right back out of the store after seeing how long the line is for prescription pickup. The customer line often winds all the way around and into the next aisle Understaffed is an understatement.

This Walgreens pharmacy is always busy!
Aside from the long line that is almost always present, the store staff and the pharmacists are very nice and are patient with their customers. I always see the staff cleaning and stocking the store. They do a great job helping customers find items.
Like all other Walgreens, this is a place for all your miscellaneous needs. The make-​up prices are still a little more pricey than Target or at Ulta but it gets the job done.

Super annoyed by the two manager at photo center right now as I am typing this review. This is annoying beyond I can handle.
I order 100prints on Friday afternoon and decided to pick up on Saturday night, which they seem to not be able to find and will reprint. Today, Sunday afternoon, went back and again-​cannot find my prints and have to reset for printing. What DA heck.
No sorry, nothing. I was so annoyed from standing there for 15minutes waiting for them to look for my prints the second time around.
Since they cannot find my prints, and I don’t want it to be reprinted. Just cancel it-​ill go somewhere else.
After I arrived home, they called me and said they found my prints and ask me to go back. Hell no! Waste of my time, my gas. I don’t know if I return, the third time and they lose my prints again.
Note to managers, at least apologize for your stupidity of handling matters. When customers are upset, instead of reducing my frustration, you tell me you don’t know anything does not make it any better.
I order so much prints from here before, always 100+ photos every time. My regular lady who does my prints does the job well. These two manager– go home if you don’t want to be there.

Worst customer service ever goes to PAM!!!
Today (New Years) I take my Mom and Grandma to walgreens and my Grandma decides to buy coffee bc it’s on sale 4.99 in stead of 6.99. She wants to buy 12 (and let me just say there’s a whole end aisle display with well over 100 instant coffee jars.
The grinch, PAM, tells us that it’s only 3 per customer. I tell her since there are 3 of us, we’ll each buy 3 and do 3 separate transactions. She then states that it’s 3 per family?! I have never heard of this policy. You can’t prove people are family, I can just walk in later. What happened to quality customer service? U work in this industry, try changing your attitude. So, this is when I get mad & ask her to show me where it says that. She flusters & grabs an ad & states that they have the right to do that, while she points at some fine print (she has no idea what she’s talking about). & I know it’s just coffee, but who are u!!! Walgreens regulator!!! Let my Grandma buy her freakin instant coffee.
I then take 6 over to the next cashier & pay with no problem. My cashier was super nice & we wished each other a Happy New Year.
All in all, I’m not mad that the policy is 3 per person (I do understand that) but don’t argue with a customer when they follow the rules and want to buy 3 items for 3 different people. Don’t make up false policies either.
Thank u PAM for being a grumpy old hag & starting the year off right. Cheers!:)

This pharmacy sucks. Period. There’s always a wait — they’re understaffed. It’s never the same people there since they obviously don’t work out or quit — so you have to explain things over and over and over again. Don’t even try to refill anything online — it’s a waste of time. They’ll tell you your medication is ready. Email you. And call you. And then you go wait in their long line, and guess what? Whatever you refilled isn’t ready for pickup. Ummmm? And you explain the situation and all the cashier says is I don’t know. Yeah no kidding. I gathered that much. No one knows what’s going on here. So sad.

It’s a small store for a convenient store and has very tight parking lot.
The store is somewhat organize and the merchandise arrangements are a little confusing… The pharmacy department is slow when it comes to service.