U-SAVE Kitchen & Bath

We just remodeled 2 bathrooms in 2015, the hallway bathroom with tub and the master bathroom with shower. At first we were kinda hesitated if we should go with U-​Save because we don’t know how good they are. We talked to April a couple times and realized that she’s very knowledgeable and helpful. She helped us choose the good quality materials (tiles, countertop, toilets,…). The contractors, Jack and his crew are professional with high skills. They finished the work on time. So far we are happy with the new bathrooms. I would recommend this place to everyone.

April helped us pick out the tiles to go into all our bathrooms, and select the tub and whirlpool bathtubs. She even gave us suggestions on how to change the layout of our bathroom to get the most out of them. In fact, she gave us ideas on how to do our whole house remodeling.
More over, she has great prices on tiles. I would recommend this place to all my friends.

After both my toilets have given me enough problems, I called April trying to buy two new TOTO toilets from her and have them installed for me after hearing good things about this place from a friend. Once April heard me mention my toilets are 11 years old, she immediately asked more questions and told me TOTO toilets should last much longer than that and I may only just need replacement parts. She had me send her pictures and model number of my toilets and had her husband confirm my model should last longer on the same day. She also got back to me with what parts I will need to replace. Without her honesty, I would have spent quite some $$ to replace the two toilets, as I thought 11 years may be the life of them. I am very impressed and thankful. April definitely deserves a 5 star review. In the future, whenever I remodel my house, I’ll definitely keep her in mind. They are definitely a place you want to do business with. If you are looking for someone good and honest, give her a try!

We remodeled 3 bathrooms summer of 2014. April and company did a great job. The work was excellent. They stayed on schedule. Jack and his crew (the contractors doing the work) did a great job. They paid attention to details and the finished product was very nice. In addition to that, they are very reasonably priced.
We liked them so much we hired them again this summer for a complete remodel of our new house. Same story this summer. On schedule and great work.
I wouldn’t want to remodel with anyone else.

April and victor are just amazing! They designed and installed 2 kitchens in our home in Santa Cruz. It took total of 4 days to install the cabinets and counter tops. The price was comparable to Ikea, but quality and service was so much more superior.
Have recommended them to several friends and am planning to use them in the near future for other remodeling projects.

I am extremely pleased with the level of service, professionalism, price, and recommendations that April has helped us with in preparing our kitchen for the remodel. Watch for future reviews upon receipt of the cabinets.

April, Jack and David, were really great to work with from design to parts order and to the 1 week demo and install. only issue i saw was with the caulking which was easily resolved and which was a material issue not a service issue. i will defintely use them again for the next project

After living with subpar toilets in our house for years, we decided to upgrade one toilet to a Toto for its reported better flushing ability (so far, so good), and if all goes well after a few months of usge, we will likely upgrade one or two more toilets in our other bathrooms.
anyway, several friends recommended ordering our Toto toilet online and then hiring a highly rated (by Unilocal) plumber to do the install (i have a bad back, else i would do this myself). i was set to do that with a highly regarded online vendor, but my father-​in-​law mentioned i should check out U-​SAVE just as i was about to order the toilet online.
in short, U-​SAVE beat the online price by $ 50 for the model we were interested in, and they were able to install it for about the same or less than other plumbers i considered using including hauling away the old toilet.
April was a pleasure to work with over email in answering all of my questions, and scheduling the installation according to our schedule. Victor and Jose were prompt and professional in arriving at our scheduled installation time slot. they were also courteous, taking off their shoes before entering our house and doing a stellar job removing the old toilet and installing the new one.
yet, after the toilet was installed: we all noticed the fill valve ended in a loud and unusual sound. Victor and April vowed to make it right. they got Toto to express ship a new fill valve to their store. the only problem was that our schedule was crazy busy and couldn’t accommodate their normal installation windows for two weeks. This is where i was impressed: after not finding a suitable time into the foreseeable future, April and Victor carved out some time on a sunday (their day off) to accommodate our packed calendar, swap out the valve and make things work properly within a week of the initial install. the new valve worked perfectly and now the toilet finishes filling with a graceful closing in silence.
i’m very impressed, and assuming this Toto performs well for us, i know where we will be ordering the toilets for the other bathrooms. Highly recommended.
(to address the Fremont B 1 star review: i left a message for U-​SAVE on Unilocal and provided my email address. April got back to me in one day (and during the weekend, too!). maybe it was an isolated incident, but i found April very responsive to email)

I will Run out of Adjectives — April and Victor are simply awesome, Any one doing Kitchen and Bath don’t need to worry about anything. They have a wonderful taste and guided us thru every step. Most important thing is both of them don’t cut corners, They are honest, on time, any time you call — they respond.
Prices are very competitive. Thank you April and Victor. I am going to recommend all my friends to you

Not sure about their work. Was bummed with April’s attitude and no response to my email. Clearly the reviews below are insiders. Their store is a hole in the wall with no banner outside. I say there are plenty good firms to use for the job. This one is avoidable.

April, thanks for your great job, my brand new bathroom and laundry room remolding project.

Great job! I recommend!
If considering remodel of your home, go talk to April. She has great ideas on design, products, methods, and will help you get fixtures, vanities, tiling, and arrange all the labor if you want. She did a complete bathroom remodel for me and it was beautiful, plus there was very little stress! She’s great to work with, go talk to her!

I purchased a vanity, sinks, countertop, toilet, and fixtures for a bathroom remodel from April. She was extremely helpful, providing lots of good advice and ideas for the design. Communication was great and everything was ready for pick up on time. In addition, the prices were competitive. I’ll definitely be back again for my next project!

I am so glad I found this place via Unilocal.April is very pleasant to work with and she gave us new ideas on how how best to remodel our kitchen considering our requirements and budget. She is quick to answer any question and is always available when you need advise. The whole remodeling was finished within 5 days as promised not a single dollar over what was previously agreed. Her workers don’t speak good English and it is sometimes difficult to communicate directly to them but calling April will fix that within no time. We are very happy with usave k&b and will keep coming back for more jobs.

April is very helpful and pleasant to work with. I purchased toilet and shower set from her, was also planning to buy bathtub as well, but she pointed out that Home Depot has the same type on sale with a better price. Also gave me very good advice on picking the toilet and other stuff. Would go to her again for future projects.

This review is for April. We’re in the process of doing a remodel job in our kitchen and my wife and I stopped in on a Friday evening and April helped us spec out design of our new counter top etc until almost 800PM, well past her closing time. She has very good pricing on Quartz counter tops and Toto toilets (she is lowest by far). Our contractor was a little short on stone and free of charge she gave us the stone necessary to complete our project.
She has great taste in design and is just a genuine person who seems like she wants to just help, instead of being a salesperson.

We were very fortunate to find U-​Save when searching for the right partner to handle the kitchen remodel in our condo. The design services offered by April were great and the work performed by her husband Victor was top notch. April was very helpful through the design process and patiently guided us through our many questions. We found their prices to be very competitive and the quality of materials beyond our expectations. When it came time to get down to business, we were told it would take a week to complete, and it did. Bravo! We would certainly recommend them to friends and family.
We later used them to replace our laminate flooring, and were quite pleased with these reults as well.

Oh yeah you know you hit a homerun when you are looking for a specific Toto toilet and you find this place. Co owner April fielded my call and steered me to the Carlyle II Toto toilet. They listed for $ 1000 + and the styling is superior to the one I was seeking. When all was said and done I purchased 3 of them for $ 1000. Sold and she even did most of the work loading them on my truck even though she was with out help. For bathroom appliances this place is a solid player with fantastic prices.

So far it’s been a great experience. We got Toto fixtures at decent prices and they all are in perfect shape. Our contractor picked everything up from their storefront and there were no problems. They even told us about the rebate from our water district.
We were bummed the vanity wasn’t better quality. They are made/​painted in China, and they were honest with us that the color isn’t great and doesn’t hold up over time, we would have to use a pen to run over some parts to make them match the rest of the wood. They are cheap, so if you need cheap but not well made, go for it. I bought a vanity elsewhere.
The staff are really pleasant and we are happy with our interactions. Remember, CASH OR CHECK only. We had to run to the BOA on Mission to pay for our toiliets.

I was searching for a good deal on Toto toilets and found uSave Kitchen & Bath on Craigslist. So, I called them up for a quote and they provided me a very competitive price for the toilets and installation.
April, the owner and lady that answers the phone was pleasant to work with. She provided excellent pricing and was able to order and «receive» the toilets within 48 hours. Scheduling for installation was painless too.
This would have been a 5 star review if it wasn’t for the fact that the installers showed up 2 hours later than the scheduled install time. I called the day before just to confirm the install time, which she did.
I understand that some jobs can take longer than expected, and thus, cause scheduling problems. However, I would have appreciated a phone call to advise me of the schedule slippage — as so I can adjust my time accordingly.
Once the installers arrived they got right to work and installed the new toilets. The installation quality was top notch. They cleaned up the work site and removed all the debris. Again, excellent and detailed work ethics.
I would buy from uSave Kitchen & Bath again and recommend them to anyone looking for a good deal with quality installation work. Just make sure you police the installation timeline with them.