Tim Hortons

Shame on you, Tim Hortons! No Tims donuts, no sandwiches, and — no Tims coffee! Just a cardboard sign, garden variety pastries, and Tim’s branded cups. Girl didn’t know what a Timbit was, and there was no cream — just the powder. I’m going to boycott Tim’s in Canada for allowing this nonsense to continue…
And Tim Corp, don’t send me one of your garbage PR form letters, either. Admit it, you just don’t care anymore.

Verifying previous review. It’s just coffee — not Tim Hortons.
(I had the same experience as Lynn with the «road trip to Canada» when we saw the signage on the local rink)
It’s coffee at the snack bar — and bad coffee at that. I submitted a feedback survey on the TH website and their response is below.
NOT AT ALL what I expected and severely disappointing is an understatement.
[From Tim Horton’s Corp]
I would like to thank you for contacting us. We always appreciate hearing feedback from valued guests such as yourself, and we are pleased to receive your feedback.
Service and quality have always been extremely important parts of our business and I can assure you, we always strive to put our guests first. For this reason, we greatly appreciate the time you have taken to contact us.
If you have any future comments please feel free to call us toll free at 1(888)601−1616, Monday to Friday. We look forward to serving you again in the near future.
Sincerely,
The TDL Group Corp.
Chloe,

This review is largely to save others from wasting their time. If you have been to a Tim Hortons store you know it as a coffee, doughnut, soup and sandwich kind of place. I was excited to see that two locations showed up around San Jose on the store locator. My wife and I decided to take a road trip to «Canada» for some Timbites and coffee. The reality was way different.
Both locations are practice ice rinks. There is no external signage. The snack bar serves Tim Hortons coffee but that is the extent of the connection to the parent chain. They were serving doughnuts… from a local shop in a box, uncovered in a who knows whose grubby hands have been in there type of presentation.
The reason for the one star review is because this isn’t a Tim Hortons that the web site would lead you to believe. I didn’t actually try the food and it may well be quite good so, the review should not otherwise reflect on the ice rink, it’s management or the actual food in the snack bar. I have complained to the parent chain but received no response and the locator still has these locations as stores.