Kelly’s Concrete & Building Materials

iam a general contractor they have really good mix i have never had a single problem they offer great service and exellent product. good people always on time for us thanks kirk outstanding const.

Loved the cement we got from here to finish up our backyard. I see a lot of complaints about a «Pat» she was nice and help for when I called. Seems like the people that are complaining about her should be anger with there contractors. Kelly’s there job is just the cement its self. As for stating that. The cement is great and good quality can’t wait for bbqs on it in the summer!

When I called Kelly’s today. Pat was rude, dishonest, lame with phone manner, and a racist in a nut shell.
What is considered a «Degenerated» 2 legged walking «animal». Anybody wanted to learn what a Low-​Class individual world’s like?
When I called, he was «Dishonest» about pricing. After confirming the type of cement, he quoted $ 20 over, then what he offered to others that I confirmed thru referring network.
When I asked why? Imagine an answer: That price is only for the city of Fremont /​Milpitas /​Union city. «Every city has a different price».
Get a grip Mr. Pat. (Even a 5^th grader can have a better answer)
This is the lowest intelligent business conduct I have run into in a long-​time.
I said: THANK YOU VERY MUCH.
(«You are on my Black-​List».)
This business world in US is just TOO-​Lame…
Even this De-​generated individual can run business?
Everyone can do better.

I am not using their service but just to say my neighbors are and they «Kelly’s» arrives at 7 and starts running that dam truck tub, is there not a city ordinance for an 8 o’clock start construction time. I work nights this is not funny.

I went in just to Choose the Concrete Color for my driveway. Called this place in advance to get the address/​directions. Upon calling RON answered the phone. I asked for the address, his response was «it’s 44 300» that’s all he responded. I asked him again what street is it on, his attitude and voice tone got worse as if I really was bothering him. Management or the owner should really improve their Customer Service Skills. Not sure who the owner is but RON definitely needs to learn Customer Service Skills. Company’s like this should send their employees to train on how to talk to their clients. If you guys can find another company to buy concretes from definitely do that. KELLY’s CONCRETE has the worst Attitude… Do not use this place.

Pat was not rude at all as others state on Unilocal.Pat and others were very accommodating with me when I had to change the date last minute. They even offered advised services to work with since I had to hire a pumping company to pump the concrete to our backyard.
Oh and also, they accept credit card, check or cash, if anyone wanted to know. Another advise is order a little extra cement when getting your project done.
I would hire them again for the accommodation and price. The price was decent compared to 5 other concrete companies.
NOTE: It’s cheaper for you to organize your project then to have a contractor do all the leg work. It’s cheaper to hire for labor only.
I would hire them again.

The experience was EXTREMELY UNPLEASANT :-(
My contractors were setting in my front yard eating lunch while waiting for Kelly concrete to arrive. As soon as the driver pulled up, I politely asked him to clear one of my 3-​car garage driveway, my contractors immediately stopped lunch and getting ready to work. I got the invoice from the driver (so he knew I was at home), went back inside my house to call and pay with credit card.
I was surprised by Pat’s rude attitude as soon as she got on the phone, she said «I am going to charge you $ 2 per minute for EVERY MINUTE after 30 minutes from the time our driver arrived at your house. Our driver said the homeowner wasn’t there and the workers were partying & eating lunch on the driveway when he arrived. I will charge you extra 2.5% service fee, and blah blah blah…» How was I not at home when I asked him to move his truck a couple of feet, got the invoice from him the moment he arrived at my house? …was this miscommunication, or simply lying?
She said «I know your concrete contractor, he does NOT play by our rules and you should not use him». Frankly, I have no problem with my concrete contractor, they are the most wonderful. warm and friendly Tongan Polynesians.
I was shocked by Pat’s rude attitude from the moment she got on the phone, I understand she deals with bad people all day, but it’s sad she automatically assumes EVERYONE is a bad person and wants to give her a bad check.
In conclusion, I will never be a patron of Kelly Concrete. The most unfortunate person was Pat herself. She lives in a constant angry situation, assumes everyone is a bad person with evil intention to cheat, and SADLY to say, she can no longer sees the beautiful side of human nature anymore. God bless her!

So the girl Pat calls me back still with a chip on her shoulder and never apologizes for the unprofessionalism and attitude. Instead, she finally does fax me an invoice on concrete I had never agreed to purchase from them and on it states «HO ranting about $ 20 difference in price». I found this highly offensive. I emailed back that I want a formal apology and the owner of the company leaves a message on my voicemail that they will not give out an apology. How are these people still in business?!!