Supercuts

Everyone is friendly
Jess is the best!!! She always cuts my hair just the way I like :)

Had my haircut done here by a really rude woman. My first time at super cut and never coming back. 5 minutes into the haircut she goes «look how thin your hair is, are you losing hair? You must try the shampoo and conditions that we sell here» Honestly, I don’t think so. No hair on my pillow and looks exactly the same as before. Asked brutally honest relatives that recently visited (and that I had not seen since Christmas), and they thought my hair looked healthy and thick, just like before.
She kept going on about all the products I should buy from her while I was stuck in the chair…
The manager should definitely teach the employees the fine line between being a hairdresser and an aggressive sales person. Even if I was losing hair, the way she said it was extremely offensive and not the right way to treat a customer.

I’ve been getting my hair cut here for a couple of years… Jess always takes good care of me, I have long hair and she always cuts my hair right, keeps the length and cleans up my layers. I got the worst trim ever last week, I took a chance somewhere else and regretted it! I asked for a trim that ended up leaving my hair about 2 inches shorter and crooked!!! I came back to have Jess fix my hair, like always I was very satisfied I’m sad that my hair is short but I love the cut she gave me! My layers look great! I definitely recommend Jess :)

I came in a couple days ago and had a great experience. The staff was professional and their positive attitudes made my experience more enjoyable. I also love my haircut. I will be back

Been here a few times and customer service is always great. Don’t know what happened today though. One guy in front of me with 2 people working. Guy gets a seat and she starts working on him. Other lady finishes and looks at her list and then walks to the back without saying a word. No acknowledgement at all. I wait a few minutes and the phone rings, she comes out and answers it then goes back to wherever she was without saying a word. I’ll try coming back later today when she’s gone. I would consider great clips, but the people there don’t speak English well and that could be a problem when they are cutting your hair. Anyways I get seat and it turns the other lady is the manager. I make a comment about her being rude in not even acknowledging me and she cones out a few minutes later and says «I’ve been cutting hair all day. I needed a break» and walks away. Just hella rude. Shame on you supercuts. You’re normally awesome but you sucked big time today.

I’d give this place 5 stars BUT after today’s experience that ain’t happening… I honestly do NOT understand why you would hire someone who CANNOT give you the haircut you asked for in a timely manner. Every time I’ve have come here in the past they’ve alway given me my haircut to my satisfaction. I honestly do not understand why this woman was hired to cut hair when it is apparent she lacks the knowledge to do something so simple.

By all means avoid this place at all cost. I had my haircut today and the lady did not listen to anything I requested. I asked for a low fade and then she gives me a high fade. Not to mention she cut my bangs so I now have a bowl cut. If I can give this place negative stars I would. These people do lot know how to cut hair.

These guys do NOT know how to cut hair!!! this is the worst haircut I have EVER Had!!! asked for a trim with a little bit of layer and got a half bowl cut!!! What is this? NEVER going back

I’ve never had a haircut this bad before, I think I might cry. The lady didn’t seem experienced or even have a license to cut hair. She only trim the back. She cut off half of my hair off and called it «layers» but it looks like a staircase. It was partially cut off like a knife slicing across half of my head. SHE GAVE ME A HALF BOWL HELMET HEAD! And after I got home, the back of my hair was completely fried and frizzy. The same texture as a troll doll with the zapped hair. I tried conditioning so many times and can’t get rid of the damage. Since she only cut the back, that was the part that was destroyed. Also she wet my entire head and told me It was done. She didn’t blow dry my hair and was expecting me to walk out with wet hair…
I paid to get my hair looking half cut and damaged and wet… Worst salon I have EVER been to :(

I used to go to this location when it was at its last location, and have been going to the new spot ever since it opened (I think I was there the first time the second week after it opened!).
I’ve always had a good haircut from the stylists here. I know Supercuts can get a bad rap sometimes, but I’ve NEVER had a bad haircut and actually my last one which I got two weeks ago is the best haircut I’ve had in years! I feel awful that I forgot the stylist’s name (younger female with dark hair, latina I think). She was so nice and friendly, lots of good chatter and better than that, a fabulous haircut! I’ve always had 2B curly/​wavy hair that I never knew what to really do with and would always straighten or throw back in a ponytail, but I decided I wanted to try and embrace my curls. With the fabulous cut that she gave me and the perfect product (L’Oreal Curve Curl Taming Cream, my curls are defined and springy but not crunchy, stiff or sticky, I love it!) I’m rocking my new shoulder length layered curls and have gotten tons of compliments! I literally cannot take a bad picture right now and I’m so happy!
I’ve tried high end salons that charge close to $ 100 for this same haircut and it didn’t turn out as well and was definitely not worth the price tag. But this Supercuts definitely is, $ 22 for a fabulous shampoo and cut. I plan on trying out their hair coloring service in the next few months, which was quoted to me for $ 50-​ish for one color shoulder length hair or $ 80-​ish for color & highlights. That is a fabulous deal! Oh and I went for their Tea Tree treatment back in February, which was nice and invigorating for my scalp! At the time they ran a discount on the treatment on Tuesdays, but it would be worth full price for it as well!
This Supercuts is a gem and their new space is so light and airy as well!

They get 2 stars because
1. My hair is shorter and that, after all, is the prime reason I went to get a hair cut (primarily the back of my long hair).
2. The woman who cut my hair was pleasant and did seem to pick up on the fact that I was *not* going to be buying any of their over-​priced hair products.
Other than that (and why they *only* get 2 stars):
1. Amateurish hair cut, bangs too short (not what I asked for)
2. Layers in the back are uneven
3. Bangs go straight across my forehead and are flat, instead of being layered and tapering down at the sides. The sides, especially, will take a while to grow out from this botched cut.
It’s a cheap hair cut and I got exactly what I paid for. I won’t be back.

This supercuts is way better than the one in Cupertino. I came here after work once and they all greeted me. I was attended to immediately and the stylist actually listened to what I had asked for. She even made suggestions on what other looks would look good as well. This place cleans their equipment in front of you prior to beginning as well as afterward. They wipe down your head and neck with a warm towel with tea tree oil which helps soothe the scalp. They cater to the business look with hair which is a change from the way they cut hair in the 90s. I am a fan of this location and will continue to be an avid customer.

I just moved to Fremont about 6 months ago and enjoy going here to have my hair cut and washed. Most of the workers are friendly. There are some good hair stylists there and I have figured out who they are.

This place is on the right side of Safeway right next to Verizon wireless went and got my haircut was kinda sacred of getting my haircut from past horrible experience at different places but love my haircut and I got a ginger treatment definitely going back

The store recently moved to the Fremont Hub. Had been going to the old location for years and years with no problems. Went to the new store the other day and am sad to say that things have not changed for the better.
All the regular stylists who I’d seen before weren’t there; appears as if they hired a new staff.
Two reasons why I’ll never go back:
1) My stylist had to ask me to repeat directions 3 times. Even then started to cut it the wrong way and I had to stop her.
Also, super weird, when I’d ask for something she’d laugh as if it was super funny… «Can you thin out my sideburns?»… laugh laugh… super weird.
Also, asked if I wanted any product in my hair 4 TIMES. «Do you want any gel in your hair… No I don’t use it…» then the same thing 3 more times as if we hadn’t just talked about it. Super distracted
2) Even a better reason to NEVER, EVER GO TO THIS SUPERCUTS. Saw a ~90 year old gentleman and his son come in. The son helped his father to the chair and they were describing what was wanted. The stylist cut them off to say (super loud), «and your eyebrows RIGHT? you want those trimmed? they look really WEIRD!»… They just looked at her and didn’t know what to say.
Seriously, show some respect! Don’t know where the manager was but if they were there, there’s no way not to hear the comment.
Obviously you’re not going to Supercuts for A treatment, but seriously… can’t the stylists pay attention and show some basic consideration? Will try the Newark one next time.

I don’t usually write reviews, only a few but I felt the need to write one. I took my 11 year old daughter there for a drastic cut. She wanted to go from hair touching her butt to a short above the shoulders style. I was pretty nervous because of the reviews at this place but I decided to give it a shot anyway because nothing else was open and the kid reaaaaaalllly wanted her hair cut.
I believe the stylists name was Diane, I am probably wrong and I feel terrible because she was great! She greeted us right when we walked in. I showed her the picture of how my daughter wanted her hair cut but I had a few suggestions about the length, like cut it to the delts vs above the shoulders because its a curly hair style and it will shrink up. She agreed with me right away and explained to my daughter what would happen if she cut it as short as she wanted it.
We were in and out in about 20 minutes with a wash and a cut. My daughter loves her hair and it actually looks great, just like the picture she brought in.
I believe that I will come back if my kid wants her hair cut again because this was very smooth and her hair looks great!

Yet another amazing haircut done by LISA! she rocks. i see her @ both Newark & Fremont locations. wether its Color/​Cut or Waxing, Lisa is your girl! :)
THX for the amazing service everytime!

I’ve been here a few times and I been really satisfied with my haircuts… But today I was really happy with Valerie who cut my hair. She was kind, social, and rechecked to make sure she got the cut just right. They were pretty packed today when I went in but it didn’t seem to faze anyone on their customer service. Thank You Valerie!

Walked in without an appointment, and was greeted nicely. Decided to go with a trim and layers. Very satisfied in the way my hair turned out! I didnt feel rushed, I would definitely return to get my hair cut by Nasima! :)

Wow, I can’t believe all the negative reviews! We’ve come here a few times in the past few months.
The ladies always greet us with a smile, and they seem friendly when they are cutting hair. I’ve had my hair trimmed and they did just as good as a job as the fancy salon I went to the time before. My husband has had his hair cut here probably 4 times in the past year, and he is always happy (not thrilled, but not unhappy… he doesn’t really care about hair cuts). Most importantly to me, our son (2 years old) has had his hair cut here about 3 times, and they are always very fast, thorough, and ask me how I like it as they go so they know I’ll be happy with the end result. They always prepare him for the buzzer, and they seem to know how to work well with children. They do have a toy bin in the front part, but the toys look pretty grimy.
We never make an appointment, and usually don’t have to wait long or even at all, depending on the time of day.
I give 4 stars for a child’s cut. It’s not always perfect, but he moves around A LOT, so it’s not really the hair dresser’s fault.
I give 3 stars for a woman’s cut. I wouldn’t get anything fancy or drastic done here, but a trim is great.
For the $ 13 or whatever it is, we’ll be back.