Safeway

Just had fantastic service in the deli from a young guy named Isaiah. He was so focused on cleanliness and avoiding cross contamination. He made every sandwich with extreme detail and super fast. I told him I appreciated how diligent he was with his work but wanted to post to show my appreciation. My fiancé and I are going to grub on these sandwiches while hopefully watching the Warriors win tonight. GO DUBS!

Just had a very unpleasant visit regarding the customer service. The gentleman who was the cashier was ESTEVAN. Visited the store may 27 2016 @ 1.40am was at the register @ exactly 1.50am — 1.55am. Got my stuff’s and came to the register, waited and security person noticed us and asked us to wait, and he will call a person to attend. We waited for 2 – 3 minutes, a dude walked with very bad attitude, trust me we dint do any. Next i said a «Hello There» which was completely ignored. felt like please go away. Next he wasn’t able to find the dry fruit code, we wrote it on the tag sticker which was provided and wrapped. he was looking in system, couldn’t find the number, my buddy said we wrote it on the bag tag. He dint even look at us, but we told him. Next i paid the money and said thank you. he turned other way and started welcoming next customer. Wonder why? The only difference i noticed was me and my buddy were Indians. The reason I’m highlighting this is because, this is not the first time at this store. As you can see, i created my first Unilocal account for this. I ignored couple of times only thinking may be he was in bad mood. I am not a regular @ this store, but when i do visit, this happens except maybe one time. I am gonna call the store manager in the morning and also Safeway customer relations and see if they can take any actions. I am very sure if i visit tomorrow, will be the same. And i dont want that for my friends/​family or anyone to feel this way. Hoping this would gets noticed and taken care.
Thanks.

+3 stars for the two super friendly workers (one doing inventory, and the other at the front register. –2 stars for the 2 hella rude & unhelpful girls at the bakery register. #eyeroll
Overall, a legit grocery store with a warm feel to it. Definitely a major upgrade from Luckys.

I came in this past week wanting their clam chowder and maybe a sandwich. I love their clam chowder, it is always the perfect balance of flavours, never too salty. I decided to get a sandwich and the tuna salad sounded good. There was just 1 person in front of me but she was ordering 5 sandwiches and spent most of her time on the phone which slowed the process. The sandwich person was very patient. I must have been standing there for about 10min and a lady who was working on the other end finished with her customer and came right over to help. She apologized for the wait which I really appreciated since they were very busy. The sandwich and soup was awesome. I’m taking 1 star off because I got 2 packs of sushi, one is the regular California roll, which was good for store bought. The other one was spicy chicken roll, it threw me off because it had bbq sauce on it. BBQ sauce in sushi? Not teriyaki sauce but bbq! My bf laughed cause it was the worst thing in the world. Stay away from the the fancy sushi.

I have been shopping at this store for several years. All their groceries and produce are excellent withextra praise for the meat and fish counters and their staffs. Today when I got home I checked my receipt and found an item that should have been much cheaper was posted for 14 dollars. I am in a powered wheel chair. with no afternoon van service. I used the chair to return to the store. a big distance for a chair. The Manager was most helpful in adjusting and refunding and was given a Gift Certificate for my trouble… That is why I shop Safeway,

GROSS! Since Safeway changed ownership it is GROSS! #1 the have turned the heat off. It is so cold in there. #2 The Deli foods are old and package lunch meats are brown! #3 Also beware if you see something on sale be sure to check the expiration dates! I have been shopping at a Safeway Store at the Hub since 1972… I have now switched to Lucky Stores and Costco!

I stopped by last night at Safeway to pick up a balloon, but realized that balloons are not just at the Flowers area, but strewn about all the aisles. Not effective for me, but I get it. They want you to go through all the place. I was in a hurry. So lucky for me, there were balloons at the check out stands too.
So I picked one out and be careful, some of the balloons are not inflated enough. I then as able to use the self service checkout stands and I was out! Parking wasn’t too bad as it does share a huge lot with the Fremont Hub Shopping Center. Though I’m not close to this Safeway, it’s a nice spot to quickly grab what you need if you’re in the area.

The employees here refuse to assist customers. My cashier Paola would not help me find the items I needed. After my disappointing trip to Safeway, the employees at Lucky (off Mowry) were more than happy to help me find what I needed.

I have been ordering Safeway cards for my business for years and this year I ordered them thru the corporate office. The short story here is they never called me to let me know they arrived and when I called and asked why I was not notified I was told…“we are too busy”,
and several other more ridicules reasons. I did try to speak with Travis the Manager when I picked the cards but after 7 people (seriously) tried to locate him and a 15 min wait I gave up.
also, while I was waiting for Travis not one person asked «is there anything I can do to help»

I love this Safeway so much I’m gonna compose a sonnet about it.
Safeway I love you,
You are always there for me,
Whether I want to come at 2 pm or 3 am,
Your bright lights are all I see.
When I first moved to Fremont,
Tired and hungry, with no open restaurants to be found,
With your meat lovers pizza,
You turned our night around.
Sometimes after a night in the city
Le fiancé and I want something to eat,
Alas, it’s usually 4 am,
And finding food is no easy feat!
Safeway, that’s where you come in,
With your 24 hour swag,
Mac n cheese? Got it. Quesadillas? Got ‘em.
Safeway’s got this in the bag.
That’s all the rhyming I’ve got in me for today.

This review is for the Café part of Safeway. My bf and I went there last night to buy a sandwich & stood there for a good 10 mins with multiple employees walking by us and never asked if we needed help. Finally my bf asked a lady named Alicia if there was someone who could make us a sandwich and she told us to wait until she was done putting cheese away… really? Then she gave us an attitude the whole time she was making my sandwich… these employees just absolutely LOVE their job.

A fine Safeway with most all of the advertised specials in stock. Today we stocked up on Hatch chili peppers which are in season, delicious, and healthy.
I would be happier if some of the aisles were a little wider or if all the customers would share two lanes in those aisles. Also, one of the cashiers once asked me how she was going to move in and out from her cash register. The answer is frankly it isn’t easy for anyone.
At least this store does have a self-​checkout which works well except for the feisty unexpected item in bagging area when you least deserve it.
I am sending a photo of an exquisite art mosaic, showing some wholesome food, on the front of the store where I confess I seldom notice it. After posting this photo, I noticed that long ago Mystery M. had posted a different view of the same art mosaic. I didn’t even know he had done so, but keep in mind that imitation is the sincerest form of flattery.
They do have some ways to get a pull through parking space so long as you are willing to get good exercise walking a little further into the store.
You have to remember to have the Safeway club card or else almost everything ends up somewhat higher. Now that the Bernal Ave. Safeway has EV chargers and a gas station,
I intend to learn more about their gasoline discount program.
Before I would have needed to go to Eastern Livermore as far as I know. On my visit this morning 9÷11÷2015 I learned something more about the gasoline discount program. The only way I could readily get the fine print was by photographing the fine print by a display that sought to get me to buy some gift cards. You would need a ph.d. in math to explain all the ins and outs of the numbers. In essence, as I see it if you spend on one Safeway Club Card at least $ 300 not counting items such as sales tax, dairy, etc. during a month, you can get 3×10 cents/​gallon off once on up to 25 gallons at the Safeway gas station that month or the following month. That is a net savings of 10 cents/​gallon since in my opinion to gasoline is already about 20 cents/​gallon higher than the going rate. At the Chevron stations, the discount is capped at 20 cents per gallon which is just about how much their price normally is above the market prices (although Chevron does have quality gasoline and an air pump which works well at the station on Driscoll in Fremont).
If you have a car or truck that holds at least 25 gallons, you could get up to $ 1 discount x 25 gallons = $ 25 but only if you spend $ 1000 at Safeway or buy $ 500 of gift cards (which pay no other rebates) for certain other establishments. In essence you could get $ 25 for buying $ 500 worth of gift cards, i.e. 5% rebate in the best case scenario. There are lots of less best scenarios.
At least I could gas up my gas guzzler at Bernal Avenue on one trip to Dublin/​Pleasanton, and then charge up the Prius plug-​in on the next trip to the Bernal Avenue Safeway. The tank on the Prius plug-​in holds only 10.4 gallons and even that almost never needs to be filled!

Prefer the trader joes in the same shopping complex just down the road. This is pricier and there isn’t a brand exclusive to Safeway for which I would come here.

I’ve been here a few times and the last time I was here, I wasn’t too happy with customer service. Since I had to go to Trader Joe’s, I decided to stop by this store instead of the one near my home. While I was roaming around looking for what I needed, none of the employees said «hi» or «good morning» to me (it was around 8 am). When I smiled at them, they just looked at me but didn’t even bother smiling back. Even at the cashier’s station, I wanted the cashier to double check some prices before she rings me up. Well, she either didn’t hear me or she pretty much ignored me and rang everything up and shoved it in my bags. Since I didn’t want to cause a scene, I just paid and left. For $ 2 worth of corn and a few ingredients for burgers, it cost me $ 60. I’ll have to reconsider coming here, the next time I was to serve burgers.

Turkey Bacon Sandwich, Doritos chips and drink is a meal deal. Wow I have accumulated 3 of 3 sandwiches. Today I received my free deli sandwich meal deal! Reyna the Safeway deli clerk was polite and her customer service was 4 stars! I will definitely come back to be assisted by Reyna!

Poor customer service!
While I was at the register, the cashier «Pamela» was openly rude to her fellow co-​worker (the bagger). It was very uncomfortable to hear an employee criticize a fellow employee. I guess insecure people need everything they can to validate themselves.
Hopefully the management arranges some type of professional training & counseling for Pamela.

I try to check expiration dates at safeway because we’ve had several incidents where the decoto safeway in union city sold expired food from 2012. Unfortunately I didn’t expect this from a Fremont safeway but it happened. Generally this store was my goto grocery store until two days ago where I «accidentally» bought two week old naked juice. I say accidentally because I shouldn’t have to check the grocery store dates before buying a product. They should not be selling expired items to consumers. I just advise everyone to check expirations dates before buying anything from Safeway. Any Safeway!
Here are the products that I saw expired at another Safeway
Clover milk, expired that day
Sharp chedder cheese, expired last July
Tortillas, expired in 2012

This is usually my to-​go grocery store. There are other grocery stores around this area, but I usually go to this one. It’s the closest one from my house and the nicer ones I’ll say… Their store is pretty organized and they always restock their items, so their ingredients are fresh.
The best thing about this store is that they OPEN 24 HOURS! Where else can I find another store that opens for 24 hours? Best place to go when you want to buy snacks late at night. Also, you can sample their candies when no one is looking… not like I do, just saying…
Overall, it’s a grocery store, it has everything that you need in a grocery store… what else can I add? But I do believe, it’s cheaper than any other grocery stores I’ve been to.

I come here pretty often to get some grocery shopping done since this particular Safeway is the closest to me. Its location is pretty convenient since it is located in the Fremont Hub. It’s also one of the better branches around. Parking is always a breeze here. This location is also more clean and organized in my opinion.
I can always find fresh ingredients here in the produce section. They offer both organic and inorganic vegetables at a decent price. I like coming here as compared to Asian supermarkets (which could be a lot cleaner) because Safeway is just cleaner and more organized. I guess there are different things you could get at a lower price as compared to those other supermarkets.
They also have a wide selection on meats and poultry. I do suggest coming early to get the meat since they’re more fresh (in my opinion). But you do see them cutting the meat and placing them on the shelves though. They always have some kind of deals on the meats (as seen in ads and also with your Safeway club card.
They have pretty much all you need to cook a nice meal from spices to ingredients. They offer a great selection on snacks and drinks as well. Oh! This Safeway also opens 24/​7, so it’s definitely a plus! The cashiers are always very nice and it’s easy to start a conversation (which could slow down the line). There are also self check-​out lines if you’re just getting a few things!

This Safeway is open 24 hours? Sweet!
The Safeway is located at the Fremont Hub next to Target and Bed Bath & Beyond. It is your average Safeway. I actually think the prices at Safeway aren’t that cheap sometimes. The prices at Smart & Final Extra, Raley’s, and even Target are often cheaper. However, the self-​checkouts at Safeway are pretty easy to use — the ones at Raley’s are just awful, and the other two places don’t have self-​checkout.
This Safeway also has a NexCycle recycling in the parking lot. You can get your recycling vouchers redeemed at guest services.