Mowry U-Stor

This storage facility is located in the same region as Cash, Paypal, Google Pay, etc., and still relies on paper to invoice. Rather than using electronics payments and emailing the bills, you might get a call from the storage manager to make payment while claiming it will accept payment verbally over the phone — although against PCI rules and regulations when secure payments can only be done online. I did receive an electronic invoice, May 14, 2016.
Twice I have mailed payments to the company in May 2016, and twice the envelopes were rejected, marked R.T.S. («Return to Sender» «Wrong Addressee») even though sent certified and return receipt requested. Under California Code 512.010 et seq., I was entitled to pay and have access to my personal property. This outright rejection is against any common sense in business.
And rather than using emails, etc. to manage communications, it relies on snail mail and phone calls. I keep asking for written correspondence. And without notice, during a year and a half, I was only paying $ 80 a month, then it jumped up to $ 95 — a monthly price jump over 19%. Imagine if all your bills kicked up 20%. Now I have to secure a sheriff with a writ of replevin to effect access to my storage goods through my law firm.
Frankly, the other reviews talk about service, but since it is self service, I never encountered any staff members.

I’ve been renting a 5×10 locker from them since January and haven’t had a problem and they are a great place. My dad has had a locker with them for the last 12ish years and when he called to see if they had any available they had one right next to his and reserved it for him even though they technically weren’t supposed to do that. Kudos! Its very well lit and clean, the hours are fine for me as I don’t typically go rooting through my storage locker at weird hours. The staff is very friendly and nice, my dad also got a $ 15 credit toward his account for referring me.

If you are looking for great customer service and a staff that’s willing to help this is the place to go. After all, these *are* the people who are overlooking your things.
The storage facility might not be climate controlled, and the hours are a bit strict, but the courteous staff more than makes up for it.

I’ve been storing with them since I packed up my apartment 8 months ago and have to say that I’ve been pleasantly surprised with the whole storage experience. The employees have always been very cordial and helpful and I feel like my stuff is safe. They allow you to pay in person or over the phone.
The facilities are your standard storage facilities — nothing particularly notable, but they are clean and well-​lit (on timers, which you set when you enter). The gates are open from 7am-​7pm and will lock your vehicles in if you stay beyond that time.
What would make me give this place 5 stars would be if it was climate-​controlled, if the gates stayed opened longer seasonally, and if they had some strong employees who helped you move stuff into and out of your storage units. Actually, that last thing might earn them 6 stars. A girl can dream, right?

All I can say is that I’m glad this place is close by. I secured one of the coveted newer storage garages to store some stuff as we whittled through things at home. Seeing as how I’m hoping to store stuff for only a short period, I didn’t want the hassle of having to store it in a locker that required use of stairs or elevator access. The garages don’t come around too often. I’m able to drive in, dump off, and get out, very quickly. I’m paying $ 80/​mo for a 5×10 garage, which I think is a little much, but for the mean time, it’ll do. The only other downside is the hours are limited to 7am-​7pm.

They store your stuff.
Everything looks secure, standard wooden lockers/​rooms. Don’t stay passed the time on the gate. They’ll yell at you.