Legacy Real Estate & Associates

negative stars to this agency. Do not deal with this agency
I am the buyer.
Seller agent, Pinky Sohal, knew seller is a foreign national and did not disclose until the day before closing costing me several thousand $$$ and headaches.
Sent conflicting information on seller being a resident, giving fake addresses initially. When escrow figured this out, tried to cover their bases and apologizing;
Screw these guys.

An unethical real estate company. Stay away
Buyers
If you see a listing by Legacy Real Estate, DO NOT use your own Buyer’s agent. Go straight through Kathy Bartle or Nicole Causey at Legacy Real Estate, because they will tell you what the highest bid is and make sure you win. If you are bidding with your own buyer’s agent, you are playing a rigged game.
Sellers
If you want a seller’s agent that is out to for your best interest, please do not go with Legacy Real Estate. They will recommend to you what gives them the biggest profit over what is the best offer for the seller.
My Experience
I visited an open house and Kathy Bartle that was presenting.
I put in an offer for $ 710k /​w no contingencies (14 day close)
The winning bid went to $ 710.5k /​w contingencies (30 day close)
How did someone bid exactly the same as me + $ 500 and with contingencies win?!
I checked and as suspected, the buyer’s agent was also from Legacy Real Estate & Assoc.
This means someone went directly to Kathy Bartle to put in an offer and Kathy Bartle told what the highest bid to beat was to her own client. This is unethical practice and you would not see this from other respected real estate companies.
My buyer’s agent reached out to Kathy to ask for details but to no response for obvious reasons.
Just look at her most recent listings, the buyer and seller agents are both her or someone from her office!
— 36 520 LAKEWOOD Dr, Newark, CA 94 560 (09÷17÷15)
— 2265 BISHOP Ave, Fremont, CA (06÷26÷15)
— 2599 COUNTRY DR, FREMONT, CA (06÷02÷15)

RENTERS BEWARE!!! This is specifically about Chit Preshar. We have rented for 14 years, this is the WORST property management we have ever dealt with! Didn’t fix a flooding roof, withheld deposit after we spent over $ 500 in professionally cleaning the house. Get out while you can, or avoid them before!!!

This review is Vijay Sher.
Unfortunately I wasn’t able to interact with Mr. Sher, but I did attend an open house he was hosting. Most agents see these as networking opportunities for potential clients and to meet other agents and typically use care and professionalism to make connections. This was not the case with Mr. Sher. There were several prospective buyers waiting to view the home at the appointed time (we actually arrived about 20 minutes after the time the open house was supposed to start and still waited for 10 or more minutes). He and his partner pulled into the driveway without even acknowledging the waiting clients. He stormed into the side yard and proceeded to the backyard to continue a yelling match on his cell phone while his partner, Ms. Sher, went inside with a bag of groceries to apparently set-​up some refreshments. Those of us outside looked askance at one another to determine if we could enter before finally calling in to Ms. Sher about whether we should come in. Calling back she simply said yes. It was incredibly rude. Upon entering, usually agents highlight anything of interest about the house, perhaps provide an information sheet, or invite prospective buyers to look around and feel free to ask any questions. At the very least, unless they are already engaged with someone else, most agents introduce themselves or say hello. None of these things happened. We worked our way through the home on our own and then stopped to ask some questions about whether there was a date by which they were expecting offers, what was included in the disclosure package, and if there were additional open houses (to come back to with our agent). Ms. Sher was either unfamiliar with most of these details or recalcitrant to share anything. Finally, after saying we may reach out for disclosures, we asked if we could go around the side yard to view the backyard with our shoes on. When we went in the yard Mr. Sher, still without acknowledging us, continued shouting into his phone and stormed out of the backyard as though we were imposing upon him to view HIS open house. It was incredibly off-​putting and several other potential buyers commented how they might have been interested but were put off by the agents.
Additionally, this is a small note, but I’ve seen many agents who try to do very light housekeeping to keep the home looking it’s best before and after open houses, particularly if it’s a vacant home and a homeowner isn’t present to do these tasks. There were copious amounts of visible dirt tracked through the home presumably from the previous weekend’s open house and a quick slide of the swiffer would have handily solved this.
In short the minimum I expect from any agent I interact with is:
–Timeliness
–Professionalism
–Courtesy
All of these were sorely lacking in my visit.

Recently Phill Simms was a listing agent on townhome in the Parkmont villas in Fremont area. He was completely un professional and un-​ethical in the way he conducted himself selling this home. He set a deadline for applications from buyers. We came in as the highest bid and rightfully deserved the home He informed us at 5pm of this, but he chose to accept another offer past the deadline and chose them as buyers. He did not give us a courtesy call and let us counter the offer. This man does not know how to do business because not only did he leave us in a rut but also lost out on money for his client. Wish I could give him negative points.

Tracy Debus at Legacy Real Estate is handling the sale of the rental property we are living in. The owners of the house were planning to allow us to reside here until the house sells, but Tracy wanted us out so that it would be easier to sell the house. We have a 6-​year-​old and will probably end up having to live in a hotel as the result of her actions. Tracy is rude, treats us like we are garbage (even though we are very responsible and clean tenants who pay are rent on time every month), and does not want to listen to anyone but herself talk. Her husband (who sits in the corner and smirks while Tracy does the talking) is the first person I’ve ever wanted to just throw out of my house because he behaves so rudely. I am not happy that they have access to my home for the remaining time that we will be here. You should think twice before you consider using Tracy Debus as a buyer’s or seller’s agent.

Unreliable, unprofessional.
The agent does not respond to phone calls, only emails.
Has no knowledge about short sales. Use someone else!

This review is specifically about Pinky Sohal, my primary contact for a townhouse in San Jose. I found her interactions with me to be completely unprofessional and rather rude.
I can only guess that this woman prioritizes her renters and buyers based on the worth of the house because I received poor customer service from her. I was interested in a 3BR townhouse and at my appointment, she was 30 minutes late and then forgot to bring the keys to show the house. She drove around the back and tried to open the house from the garage. When that failed, she called my cell phone to cancel the appointment. I hadn’t even met her face-​to-​face yet!
I gave her another chance and scheduled another appointment for the next day. When I arrived for my second appointment, she didn’t even bother to show up and when I called her she told me that the house was rented out as of that morning. A simple email or text message would have saved me the bother of driving over to view an already rented townhouse.
This woman is a hassle to work with and does not seem to give a damn about her renters. I advise you to stay away from this woman and the company she represents.

Due to unforeseen circumstances, we had to move and rent our our home in Fremont, CA. We were not in a dire rush but wanted to get this done in a timely manner. We were in touch with a property manager in Fremont, R.H. who sold us on working in what was best for our interest. He spoke to my husband and I in helping us get estimates in regards to carpet and paint for our home to be ready for rent.
This email below best explains how we felt:
R.H.- When we met with you back in January, my husband and I had heard you say that you would have a bunch or «multiple» people come in to give us estimates for carpet, painting etc… You had mentioned we could then review the estimates for the best price.
The problem is you had a vendor that you already use. Maybe they do a great job, you trust them, they may cost a bit more but the problem was you were not straight forward with us. If you told us from the beginning that you only use one vendor who will give us one price we would have been OK with that, instead you told us you would have all of all these estimates for us. (the reason why this was an issue was because his one quote was extremely high, it was much higher than we expected. I went online to compare to Home Depot and saw a drastic different in price.)
When I called you today, you acted like you did not have time to do estimates in which you previously told us you would. You even had a hostile tone stating I would have to pay you $ 100 an hour to get another estimate. That is really absurd. (He had an attitude that we had to do what he said, because we were at his mercy since we were not living close by.)
We feel that you do not have our best interest at hand, we do not feel that you are honest with us, and I did not appreciate being threatened as I am your client, not the other way around.
Furthermore this property manager wanted us to have people come into the home when we weren’t even finished vacating the place. We felt uncomfortable in having strangers walking though our home with our things not even packed. He stated that «we want more control»
I am sorry, the issue here is that he lied to us when we interviewed him. If he said from the beginning that he would have multiple quotes for us to choose from. If he told us from the beginning that he uses only one guy, we would have been OK with that.
Second, when I called him on the phone, he was YELLING at me saying he had no time to get other estimates from Home Depot, Lowes etc… didn’t you tell us that you would? Who gives him the right to yell at a paying client? (BTW I never even raised my voice to him and treated him like a human being, even though I was HIS client)
Instead of understanding our needs and being sensitive to our situation, he berated me like I was a child. How is this PROFESSIONAL? How am I supposed to trust our home with someone like that?
I will never recommend Legacy Real Estate and Associates for Property Management to friends, family, or even any of you reading this right now.

We purchased our first home from Coco Lewis this year and we cannot say enough wonderful things about her or our experience.
We fired two real estate agents and interviewed quite a few before finding the right fit with Coco. The issue is that many agents are just plain lazy and make you do all their homework by researching homes on their MLS listings before making an appointment. In short, this is very time consuming and then all the agent does is show you the house and do the paper work.
Now Coco Lewis is the real deal. This is the way that real estate agents worked prior to each of us owning a computer. This woman doesn’t have a lazy bone in her body and starts each day at 4 am so that she can be on top of her game. She has a high criteria and will use your time very wisely when viewing homes.
So, both my husband and I agreed that she is the most professional and ethical business person we have EVER dealt with in ANY industry.
She worked hard for us and found us a beautiful home that is perfect for our needs. We just adore her and hope to work with her again.

Michele Taylor is one of the Top Producing agents at Legacy Real Estate & Associates in Fremont, CA. She is VERY knowledgeable and professional. She found the perfect vacation home for me and my partner and it closed in less than 30 days! We even got a lovely housewarming gift from her. I think she is a CLASS ACT.

Just bought a condo for the 1^st time. Michele Taylor was referred to me by a friend. My dream came true thanks to her. She is very professional, detailed oriented & an expert in her field. She was on the top of the game.
I definitely recommend her service!

Michele Taylor is an amazing person. A very diligent and professional REALTOR. I highly recommend her to anyone. She not only does her job well she gets involved with organizations within the real estate field and community and works hard at what she does.