Color Tile Supermart

We bought some bathroom tiles and got them cut by the owner. However the tiles were all cut unevenly and some are off by as much as half inch. That makes it hard to make them line straight. I went back to see if they could do something about it. I did think about just return them but still wanted to see they can correct the problem.
As soon as I told the problem to the owner lady, she just went mad. She said she sold the tiles dirt cheap and cut for us as a favor. How I got the nerve to come back and complain about it. First of all it was not really that cheap and she volunteered to cut for us so she could get rid of these tiles sitting on the bottom for many years. I explained I just like to see she can make them even. She said I was making unreasonable request. She said the installer should file it down. I wonder how you expect the installer to file down 30+ tiles with width variation up to half inch.
The more I reasoned with her the more crazy she became. She started to make personal insults saying she has seen my kind of people before. That I don’t have any decency so forth and so on. I swear I did not raise my voice or one finger. I don’t know why I deserved all that. The funny thing was just about having enough of it, she said she wanted to give me refund because she could not deal with me anymore. At that point it was like whatever.
Although I was upset about it. But I have pity for her. Her store closed half of the space afterward possibly could not afford the rent. And the lights are always dim. Basically the business is dying fast. I guess she had a rough day and wanted to take it out on customers. So go buy from them but don’t expect to return anything and absolutely no customer service.