Carter’s Babies & Kids

Went yesterday AM and was very pleased with the customer service and the prices. Bought several items for a baby shower, sales reps were extremely nice and helpful. Provided me a bag while shopping and explained all the sales deals. Thanks

After having my son, I felt so guilty shopping for myself… so what’s better than shopping for my son?! Not only do I get to shop and make sure my baby’s outfit is always on point, but for a fraction of the price?!! Umm count me in!
I was one of many who has this misconception that Carters is expensive, but it’s not at all! Every time I come in to this location there are always sales and extra discounts on clearance. CHA-​CHING (saving money means I feel less guilty when I treat myself to bobz for finding such great steals!)
HUGE plus that this location is always so neat that it’s easy to find things, even in clearance! The ladies who work here are always so friendly, helpful, and approachable. I’ve gotten footsies here for less than $ 6.50 and most recently I bought a zip-​up sweater for only $ 5.50!
Pro-​tip: Join their reward system! You earn $ 10 for every $ 75 you spend!

This store has got some really cute stuff for my daughter! (Easy to get carried away!!) Walked in and was greeted by one of the girls.(30% off clearance rack) The store was clean compared to others. They seemed to be busy with something going on but even then one of the girls (Cia or Sia) made sure I was doing ok and brought me a bag. They didn’t have something in a certain size and they offered to call another location for me. I had forgot my coupon and the girl who rung me up helped me find a coupon online. (20% off, Yay for savings!) Sign up for free coupons! Will be coming back to spend my $ 10 coupon!
Overall, clean store and helpful staff. Oh, and that Lego table is pure genius!

Great place to buy clothes for your toddlers. They always lure you to buy more by «if you spend $ more, you will get a $ 10 coupon for your next visit» I love the pjs, but the tshirt or shirt are not soft compare to osh kosh or Gymboree.

When they have a sale, buying here isn’t so bad.
But it seems like every single time I go there one of the workers has a cold! I have brought my baby in there and have anxiety about her catching a cold from them! Or other customer-​which eh, you can’t tell who can shop there. But it’s kind of unprofessional when the employees are totally sniffing. Though I might not mind as much if they sanitized their hands more visibly often.
But customer service seems fine otherwise. Always greets me when I come into the store and otherwise helpful.

My experiences with this store have been positive. The sales people have made suggestions to help me save money and find what I need and am looking for with sizes, styles, etc. I usually go on a weekday when it is not crowded.
I used to buy Carters for my children and am still buying them for grandchildren. I only wish they carried the larger sizes in this store as I would buy more as my grandchildren get older.

Good store but they need to train their employees on having a better attitude towards customers. I had to deal with this girl (extra skinny south Indian) name starts with a (anarika or something). Not sure why she had an attitude and a half in dealing with customers. If you hate this job, go find another job.
Here was the situation. My pregnant wife bought some clothes a April 30^th and the CSR from yesterday told her to bring the receipt for price adjustment that happens on 1^st of the month. So, my wife went in (and I was just going to go in stand on the side while my wife dealt with this simple transaction). This girl anarika or whatever right away «you can’t use this coupon for price adjustment». Conversation ensued. My wife is too nice to yell back but I could not see this so I asked anarika this would work if she could just return all the clothes and scan them again. She said yes she could but then I would have to find those clothes again in the stores. Wtf!!!
With all kind of online competition, this type of attitude is just waiting to kill you kind of brick and mortar.
Regardless, my wife found an email coupon and we got the discount.
F*ck this store

Good collection. However, the customer service is awful. When I asked to match the online price for a top, the lady at the counter said in a rude tone ‘I will do it this one time’. What the hell? She is not taking the price cut… Carter is! Bad customer service.

Bad service, when I am paying my stuff and I ask the cashier a question and she even not trying to help instead of rushing me to pay or not pay so she can do for next customer

Buyers be aware: Store pricing for many items is 25% more than the online price.
I went to the store to pickup PJs for my toddler at BOGO. I checked the tag on a few and saw they were $ 20. It so happened that all the 4 that I picked were $ 30 in store. (but the online price at the Carter’s website was $ 20 each). The same was true for a fleece jacket. Orig price $ 28 –40% off in store @ $ 16… Whereas the same thing is available on their site for 60% off. @$ 11…
With the above pricing my 5 items after sale discounts had a difference of $ 25 compared to online pricing.
So I paid $ 6 shipping and got them all from the Carter’s website.
Sharing my experience so that it helps other Unilocalers.
Maybe this is a new pricing policy, but the price difference is ridiculous!!!

Clothes here are pretty standard for infants and toddlers. Has a variety of sizes and selection for every season.
The sales here are pretty nice. Children’s clothes can be so rediculously overpriced but I’m able to frequently find some nice PJs for my toddler here on clearance.
The girls working here are nice and understanding. I’m sure it’s not always pleasant to be around impatient kids shopping with their parents but they seem to handle it well here.

Getting clothes for the little man.

meh

Let me say, I hate the store. I mean seriously, I buy way too much stuff.
Just kidding — the place is great. Quality kids clothes at great prices with a great selection of stuff.
Great with coupons and we save even more which allows us to buy more stuff.
We have never had any problems with any of the sales people. I like the fact that they dont follow us around the store hounding us all the time.
Our only complaint — you need more boys clothes. It seems the girls stuff is starting to come over to the boys side. Boys need clothes too :)

I am very dissatisfied with this store. I went to buy my god-​daughter tons of stuff before her arrival and was told that the money that I had just withdrawn from the bank was counterfeit. Customer service was bad we were harassed and followed around the store, and also security was called in before I even tried to pay. I went to Old Navy and back to the bank and had no problems with my money ! I am never shopping here again.

I really don’t know what is wrong with the sales people here but they are definitely not happy to be there nor are they knowledgeable in the clothing they sell for babies. I have been here several times and every time I have had a bad experience with their sales associates who don’t know how to provide customer service. In addition, I recently bought their liquid baby powder for $ 8 because the associate promised me that it was perfectly fine to use on my 10 week old baby only to put it on her and then it gave her the most horrible rash. Tried to return it but I didn’t have a receipt so all they could give me is store credit, who wants store credit at this store when they have products that are harmful to babies!!!
I will NEVER shop here again!!!

Love this place! Always end up buying more than I intend to. Luckily, there are always sales and coupons. The clothes are cute and durable. The PJ’s are really comfy and cute.
Too bad my kids are outgrowing the «onesie» look :(
The sales people are not the friendliest, but I don’t mind, because I like to browse around in peace. Don’t bring a stroller because there is no room as the racks are very close together.

After waiting in line listening to frustrated angry moms and crying babies for 20 minutes, the sales lady kept buggin me to sign up and save. She persisted after I sad no a million times, and on the millionthandoneth time I said yes. Oh heyy… I saved 20%. Not bad Not bad at all.

I love Carter’s!
Things are always on sale, and with two nieces under the age of 4 I love to look for sales. I can usually find really cute things for the girls here. It’s harder when I’m shopping for boys, but I can usually find something.
The past coupe of times in the store, just about everything has been on sale, and it’s a bit overwhelming for me. Unfortunately, I also have a hard time finding shoes in the right sizes. They usually have the tiny shoes, and the big shoes, but not the middle sizes.
All in all. I love Carter’s

Perpetual 40 — 60% Sale here folks…
I’m not sure if it’s a good thing that the things are always on sale… It seems to be a psychological game to get you to buy things… But every single time I come in there is always a sale. So it’s really not a sale.
Anyways they have tons of cute things for the kiddos. And their prices are cheaper (because of the perpetual sale) and better quality than the clothes found at Target, Walmart, etc.

Good sales, well stocked, and good selection, compared to the Mountain View location.
I mainly come to Carter’s for the basics and the great sales. The quality of the clothing is better than Gerber brand and other brands at Target/​Walmart. Especially their onsies pack/​sets. It’s definitely the best place to get play/​sleep clothes for cheap with good quality.
Some of the studd can be a bit cheesey for older kids, but for infants and toddlers it’s a great place to shop.

There were 2 big problems I encountered today while shopping here.
1) NO winter coats to speak of! It’s only Nov. 30^th, people! Keep them in stock!!!
2) The boys clothes here have gotten downright ugly. I found very few of the items to be cute at all.
Also annoying was the fact that they have exactly 5 items in the whole store that are unisex. I guess you can’t survive these days without knowing the sex of the baby!
The only positive was that they took a return without a receipt and let me have store credit. A lot of stores (*ahem* Target and Babies R Us) don’t accept returns at all without a receipt, so it was nice to be able to do so here!
Probably won’t be back unless I happen to get pregnant with a girl next time around.

I’ve been to this location when I use to work in the area. I only buy what is on sale or through clearance racks. Prices are expensive and would rather go to the Carter’s outlet at the Great Mall which is not that far from there.
The store seems a little too small for the amount of clothes they have in there. You can barely push through your stroller if you have your child with you. In my case, my sons face is in between clothing playing hiding go seek and not by choice.