On 4÷26÷16 I realized my Macy’s electronic bill was no longer being delivered to my bank, so I called Macy’s. Macy’s customer service said they could not help me and that I needed to speak with the Macy’s technical department and I was transferred to them. A short while later a lady who I could not understand her accent said there was nothing she could do to assist me and I needed to call my bank to fix the problem. I asked her where I was calling and she told me a call center Philippine’s. What is Macy’s thinking! They just lost my business.
Sheila N.
Classificação do local: 3 Fairfax, VA
This Macy’s is very basic and small compared to some of the other ones i’ve visited. I will say though, their customer service is great. The shoe department staff members are always willing to assist you and don’t make you wait around like some other places. I’m that annoying customer who always requests 10 different shoes before choosing the perfect one and they’re always willing to help me pick instead of giving me attitude or grief. Everything else through out the store is just… meh… The service isn’t always the best in other departments but still nothing to complain about. Over all, it’s my moms favorite store and I feel like I end up here just about every weekend. I’m giving them 3 stars because of the lack of merchandise available. Nothing too great. There is absolutely NO cell phone service, which sucks!
Chelsea G.
Classificação do local: 4 Spotsylvania, VA
As a plus size woman, it’s so nice to see that Macy’s has really stepped up the plus size lines they carry. I’ve been able to find quite a few adorable pieces from the collections they now have. Everyone is always accommodating and ready to help.
Abelle N.
Classificação do local: 3 New York, NY
I’m a macys girl and I love shopping at Macy’s just cause theres everything to offer at one big department store… I’m a little disappointed on the juniors section they don’t have center brand that I look for and they have limited clothing so is the shoe department… I’m a size five and all the shoes are size six and up. every time I go to this Macy there is only one or two people strolling around even on the weekend I never seen a Macy that lacks people… But I actually don’t mind it… easy for my to shop and no lines is a plus!
Arielle S.
Classificação do local: 4 Fredericksburg, VA
Macys has good quality items. However, they can be a bit pricey. To save money… you can usually find FANTASTIC deals when the seasons change on their clearance racks.
Chris v.
Classificação do local: 4 Alexandria, VA
They’re kinda pricy but they carry mostly top shelf and high quality products. Their sales staff are super helpful!