Great prices but you get what you pay for. The granite is beautiful but the edges are chipped because they use outdated grinding tools. The installers don’t speak English so you can’t talk you them about concerns. The«plumber» they sent to reattach the sinks had no idea what he was doing so I had to call another plumber to fix his mistakes. The sinks weren’t what we were shown in the showroom. And be ready for a call for final payment before the installers even get back to their truck. I appreciate that small business is a cashflow exercise and I always pay promptly but with this level of quality, I held part of the final payment until everything was fixed(plumbing was never fully fixed). Bottom line go somewhere else.
Ken F.
Classificação do local: 5 Falls Church, VA
I made a few trips to a large national chain. I was shocked by their prices. Then a friend of mine referred me to Fab and Granite. There, I met with the owner Famey. I was very comfortable with Fab’s work and very happy with the price. I hired them to redo my Kitchen which quite large. I was very happy with their service. His team members were very professional. I’m actually going to hire them soon for bathroom work. Give the a try. I highly recommend them.
Pizza G.
Classificação do local: 1 Stafford, VA
I had FAB install a kitchen counter top a couple of years ago. They were less expensive than other places in the area and I was happy with the job. More recently I had them install granite counter tops in all of my bathrooms and it was a total fiasco, mostly because the only people who speak English at FAB are the ones that work in the office. The installers speak so little English that they can barely communicate with you, which causes misunderstandings and mistakes to happen(which they did.) They also scratched my storm door as they were carrying new and old counter tops in and out. I WISH they had simply asked me to hold the door wide open as they did that — I would have GLADLY done so. I didn’t notice the damage until later and the owner wouldn’t do anything about it. There was also a spot on one of the counter tops that I didn’t notice until after the installers left. The spot was rectified, but a large dull spot on the shiny finish was left behind. I had FAB come out several times to polish it, specifically asking for someone who could speak English. None of the guys they sent can really do that. They made a couple of attempts to hand polish and would all say, «This very expensive polish, see it’s good now, yes? Yes?» No it wasn’t good — large dull spot was still there but they would act like they couldn’t see it. FAB finally simply stopped responding to me because they were sick of me and were unwilling to do what they needed to do to make this right, which was hire a restoration company to come in and properly polish the spot. I’ll have to go to that expense myself now. I have a contractor that finished my basement and he has had customers with similar issues with FAB and has stopped recommending them. Even with the lower granite prices, I cannot recommend FAB either due to the inept and sloppy counter prep and install work. Every time I drive past that place I’m reminded about it and get a nauseated feeling.
Michelle J.
Classificação do local: 1 Fredericksburg, VA
I did get a great deal on sink and granite for our bathroom. My husband decided to install himself. Though I gave measurements, I didn’t measure myself when picking it up. It wasn’t too far off but we had to work it in between the three walls it was going in. The biggest reason we rate them a 1 start is because the wholes for the faucet butt right up to the sink. After we install it, we are hooking faucet on and you have absolutely no room to put fastener on the faucet. We now have to get into cabinet and try to cut some of the lip of the undermount sink or figure out how to put a spacer on. Not happy considering this is what they do for a living– how could this have happened?
Thomas M.
Classificação do local: 5 Fredericksburg, VA
Love the new counter tops we purchased from here. The staff was extremely friendly and showed us all the slabs they have and my wife found what she wanted. It only took 2 days for them to come out measure my kitchen cut the granite and install. They were in and out within 4 – 5 hours and everything looks great. My parents also purchased granite years ago and still love their tops. We priced around and this by far was the cheapest. I would recommend anytime.
D D.
Classificação do local: 1 Spotsylvania, VA
Stay away. FAB Granite installers do not understand craftsmanship. The countertop slabs were measured incorrectly and they ground down the edges at the seam which just looks awful. They marred my brand new cabinets when buffing the edges and refused to take ownership of the damage. The edges of the countertop are chipped and irregular. The backsplash slabs were off and misaligned with overhanging edges and gaps of 1⁄8 inch. The owner does not understand quality work and excuses poor craftsmanship by blaming the customer for being«too picky.» If you don’t like his below average work, then it’s your fault. My contractor was very upset and refuses to work with FAB ever again. Do yourself a favor and stay away. I’m out $ 3k and hope others will read this before giving them any business.