Walmart Supercenter

I used to work over at the North Frederick Wal*Mart, so I know the standards that the employees should be upholding and how the store should be run.
This Wal*Mart just does not add up to it at all. The ONLY thing i can say is that the grocery section is always neat and zoned very well, and it’s never a problem for me to find anything when I do my grocery shopping there.
However, the cashier that stands at the self-​check out, i guess during the night, needs an attitude adjustment. One morning I had just gotten off work and had to get some shopping done, and I went in the self checkout at about 6:55AM, with a full cart (there were no cashiers open when i walked over to self check out, they didnt hop on a register until about 3 – 4 minutes later, after half of my stuff was already scanned)
The employee kept huffing and puffing, i guess because she got off at 7am and didn’t want to have to «babysit» me, while I was finishing up my purchase? I understand you don’t want to stay longer than you have to at work, neither do i, but I would never let that show to a customer. Suck it up, smile, and when they are done, be on your merry way to the time clock. Don’t sit there and make me feel like i’m inconveniencing YOU. I haven’t done any big grocery shopping there since, because of this incident. Like i said, she needs an attitude adjustment, before someone actually decides to go complain to a manager about her.

Not bad because there self check out sections is always easy to work with. Get in and out ASAP

Pretty much a waste to come here if you value your time at all. One register open and they just opened a second. Pretty ridiculous. Now I remember why I usually avoid Walmart. Guess that’s what I get for trying to save a few pennies.

Always packed but never more than 3 registers open. Huge lines and waits to check out. Not worth it IMO.
The pharmacy employees are completely incompetent.

Your typical neighborhood Walmart, has what u want but will only have 3 registers open.

Made prior arrangements to purchase and have 4 tires put on my Crossover. Was told (1) customer ahead so come on over. Arrived within 5 minutes, as I was very close. Told by tech an hour/​hour and half to put on tires.
2 hours and 15 min later, they were finished (as I waited, I watched employees go and return from breaks/​lunch and 4 other customers came, got service and left) I never once complained about long wait and upon checking out was told by cashier that he was very sorry for long wait and didn’t understand why, but he noticed service tech entered my vehicle into computer just 25 minutes before completion. That was an hour and 45 minutes after my check in. Bad customer service in my book.
Very displeased and will never return for tire service at that location again.

I usually go to this Walmart early Sunday mornings and this store makes me sick. The self scan hardly works. I was here a few weeks ago and there were no physical lines open. Mind you this is 7:45am and no cashier was at the store. So the only option was to use self scan. I have a full cart of groceries and halfway through the scanner stopped working. So I had to enter all of the codes on the products I purchased. Totally unacceptable! The young lady seating at the self scan didn’t bother to come over and help.

This walmart is always crowed and the store is just a mess. Customer service is not great but its not bad. They ring you up, take your money and put your items in a bag. What more could you ask for lol. I only went here because I thought it had a section with wine. Most super walmarts have wine but not this one.

There are not enough words in the entire world for me to express how much I HATE this particular Walmart.
Mainly because the «customer service» SUCKS. ANY day ANY time there are only like 6 registers open. AT MOST. The first and ONLY time I have ever seen ALL the lanes open was last Black Friday — _​_​-
I mean hello management ?! Clearly you aren’t short staffed so uhm schedule people !! AND/​OR stop letting half of your staff sit around outside and smoke all at the same time .
You can never find anyone to ever help you anywhere & when you finally do find someone they have not the slightest clue about anything .
There was like 8 people in line at the electronics dept. and ONE person «helping» and ringing people up while a girl just stood there and stared around, eating a freaking box of cracker jacks. Umm hi, don’t you have a break room ?
I went to the one towards walkersville for the first time the other day … I was walking around and I got greeted by at least 3 different people that were working and when I got to the electronics dept. I stood there for like 30 seconds and someone asked me if I could be helped. I was like wtf? completely stunned by how nice and helpful everyone was. Now I never go there so I don’t know if it was just that one time/​shift but why can’t this one be like that !?

This is a supercenter so you get what you expect. They are short staffed and super busy. somehow when I go grocery shopping there they seem to be out of stock on a lot of items and their fresh vegetable and fruit selection lacks sometimes in just that, freshness. Sometimes I see rotten or just not very appetizing items there. I’ve had to buy several specific baby items online and have it shipped there (highchair, etc) because they don’t have these items in stock at the store but the ship to store area is in good shape and not busy. The tire and lube place there is a joke. I needed tires changed and I went there 3 separate times for them to tell me that it would be a 3 – 5 hour wait. We weren’t able to leave our car there to be serviced and when we asked them when would be a better time they said «never». The man also informed us there is only one guy there working there and that’s why they’re wait times are so long. They had the tires we wanted in stock but we ended up going to the one on 26 for service and they didn’t have a problem at all. They’re customer service area is slow and busy just as you would expect a walmart to be. Overall you’d think a multimillion dollar operation that’s has potential to put more people to work in this area would do so and be able to provide better customer service. Nope.

This is the closest Walmart of any type to my current house. I come here almost everyday to purchase pretty much anything and everything I might ever need or want. No complaints whatsoever, and I’m proud to be a regular customer at this South Frederick, Maryland Walmart Supercenter. I come here so much that I might as well live here. Not sure how I would be able to get by living in a town without a Walmart Supercenter. I hope that the two potential future new Walmart Supercenters in Frederick, the one replacing the old Walmart on route 26 in the North end of town, and the one on the site of the old Frederick Town Mall in the West end of town, do get built and opened as soon as possible, as I fully support these two Walmart Supercenter proposals here in Frederick, Maryland.

In theory, every Walmart should be about the same. Granted, a Walmart in Alabama will carry slightly different merchandise than one found in Alaska, but the shopping experience for both should be similar. The layout, the policies, and the employee training are standardized. That’s what makes Walmart Walmart. Except for this one. This is the only Walmart Supercenter in the Frederick area. But the low prices and the impressive grocery selection can’t make up for the insanely long lines and check-​out times. I’ve been here at 11pm on a Friday night and found the lines at the 2 open registers snaking deep into the clothing section. The same has been true on a Monday afternoon. And a Wednesday morning. And a Tuesday evening. On one occasion I spent 35 minutes waiting in line to buy a pair of socks. The place isn’t crowded, it’s just poorly managed. When there are 16 – 17 people in each line and only 3 registers open, you’d think a manager would call addition cashiers to the front. Except they don’t. «The customers can wait. We’re the only Supercenter in town. If you don’t like it you can go to Target.» And that’s what I do.

HEY WALMART! What would it take for your multi-​billion dollar corporation to provide hand-​baskets for shoppers?
Today I had to walk halfway across your damn to find one hidden next to a greeter.
Target, Family Dollar, Giant Food, Giant Eagle, Safeways, DollarTree, Dollar General the public library, provide hand baskets for the convenience of their customers. What’s Walmart’s problem?
Target, thinking about CUSTOMER CONVENIENCE stores hand baskets throughout the store.
And, yes we realize you want customers with a short shopping lists of five or ten items to grab one of those big cumbersome aisle cluttering, shopper slowing carts because you hope we will turn off our brains and make impulse purchases to fill the cart you might have MORE customers who are in a hurry and want to make their purchase quickly. But nooooooo. Walmart stubbornly sticks to its «If you give them a big cumbersome shopping cart they will fill it. Because our customers or DUMB.»

We travel all over the USA in our RV, and Wall-​marts have been consistently well stocked, well tended, clean and dependable.
Good store… No exception.

This walmart okay. I went on a Friday and people were everywhere. The store only had about 6 registers open and the lines were out the box. The store itself seems to be small or maybe there are to many people in the store. I’ll probably check this one out again but not because I want too.

This store is horrible. The lines are always ridiculously long and the employees are generally unhelpful. I avoid this location at all costs, unless there is something I need, since it is a 24 hour store. It’s worth the drive to walkersville for a less crowded and friendlier location.

Well this is one of the less rachett Wallyworlds… At least here, the majority of the employees speak English and understand and well try to attempt to help you unlike the ghetto Germantown store. The lines arent that bad. Food is more stocked here. The store is more clean and people arent rude. What I hate because this is like a super center, they have their damn pallets in the way no matter what time.

This store is very «hood». Some of the associates are rude, and sometimes they will get an attitude if they make a mistake or if you need help, and poor service, but overall, the only good thing about the store is that it’s a 24 hour store.

The car service department is rude. Not a good value in my opinion considering they don’t check fluids, tires, ANYTHING with your oil change.

The Managers of this store LIE on weekly basis:
Every time I’m in store: they raised the price on something; yet, they advise they’ve rolled the price back on the item that they’ve increased.
It’s frustrating to shop there: and not know if you’ll get the same price that you got last week.