Nelson Mazda Cool Springs

Franklin, Estados Unidos

4.6

Fechado agora

20 avaliações

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Telefone
+1 615-861-2573
Site:
www.nelsonmazda.com
Endereço:
7104 S Springs Dr, Franklin, TN, 37067
Categorias:
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Informações sobre o negócio

Aceita cartões de crédito
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Hoje

Hoje 8:00 – 20:00
Fechado agora
Horário local (Franklin) 03:08 quinta-feira, 5 de junho de 2025

Horário de funcionamento

segunda-feira 8:00 – 20:00
terça-feira 8:00 – 20:00
quarta-feira 8:00 – 20:00
quinta-feira 8:00 – 20:00
sexta-feira 8:00 – 20:00
sábado 8:00 – 20:00
domingo –

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20 avaliações para Nelson Mazda Cool Springs

Não exige registro
Classificação do local: 4
Nashville, TN
Super friendly, helpful and knowledgable staff. Great full service facility. Comfortable waiting area. Unbelievably expensive.
Classificação do local: 5
Nashville, TN
My time with Nelson Mazda Cool Springs and its team members was by and far one of the best car-​buying experiences I’ve had — Lisa, Cody, and Matt were all a joy to work with. I didn’t feel pressured into anything, nor did I feel like I was being taken advantage of. The car I wanted was in Knoxville, but was transported to the area in 2 days. I felt greatly taken care of, and that everyone wanted to genuinely help me find the perfect car. If you want to relate to a car sales team and have fun during the process, then this is the only place you should consider being.
Thank you all so, so much!
Classificação do local: 5
Smyrna, TN
We had a GREAT experience! Ty, our sales guy, was extremely knowledgeable, friendly and on top of things. Patrick, the manager, was upbeat, helpful and welcoming. Matt, the finance guy, was humorous and quick with the paperwork in a professional way. Our CX-​5 is GORGEOUS and we couldn’t be happier. There was ZERO pressure, they let us walk away and sleep on it. They were able to work with our numbers and we walked away happy campers. Definitely recommend buying from these guys!
Classificação do local: 5
Spring Hill, TN
I just bought a Mazda for the first time in my life and had a great experience! Kudos to Ty and Alyssa who provided excellent customer service! I’m very impressed with this dealership’s culture of excellence.
Classificação do local: 5
Brentwood, TN
Bought my first car in 1970. Today I bought one at Mazda. Totally best experience I’ve ever had, bar none. No pressure, no tricks, not gotcha’s, no lies, no bs… The sales guy, Chad was awesome and the sales manager Patrick was as nice as a close friend, a professional and very very helpful. No tricks, no car dealer tactics.
Wanna be treated like a friend next time you buy a car, Nelson Mazda.
Classificação do local: 1
Huntsville, AL
This was the worst experience ever no one would wait on me and there were no other people walking the lot I would never go there again
Classificação do local: 5
Murfreesboro, TN
I’ve bought a lot of cars over the years, and even worked at a new car dealership as a salesman when I was young. When it comes to a new car purchase, these guys do everything better than most.
If you hate feeling like a dealership is trying to rip you off and hate the idea of fighting for a fair deal, then this is the place to go. They offered a great trade-​in value for my car, and worked with me even though I was very far upside-​down (I owed more than my car was worth). The process was painless in every way.
Everyone that I dealt with there was extremely friendly and professional.
I told them what I needed in order to make the sale happen and they delivered quickly!
Classificação do local: 5
Bozeman, MT
I went to Nelson Mazda Cool Springs to have an oil change done. This is how service should be done!
To start, the service manager was great to work with! They were able to get me in at my scheduled time, gave me an estimated wait time, and I went into the showroom to wait. They had refreshments and comfortable seating.
Unlike most new car stores, I wasn’t pressured by sales people. The service was quick and professional. They also installed my new license plate for me while my service was being done. Billing was pain free and proper!
I would definitely suggest going here. I will surely be back!
Classificação do local: 5
Nashville, TN
I had been car shopping for the past few months and nothing compared to the experience and knowledge of the staff.
This was truly a pleasure doing business with the cool springs location — plus I found the car that I had been looking for 4 months.
Chase Bennett | Mazda CX-​5 — GT
Classificação do local: 5
Nolensville, TN
The entire experience was great. Elijah was well informed and educated me about the vehicle. Patrick worked with me to ensure the price was fair, and if there was a question or concern from me he addressed it and made sure I was satisfied. Bill in the business office was professional and thorough. No «sneaky» tactics and very easy to deal with.
I will highly recommend this dealership and Elijah to anyone looking for a quality vehicle and a dealer that cares about the customer.
Classificação do local: 1
Bastrop, TX
I went to sell my car to Nelson Mazda yesterday through AutoTrader’s Trade-​In Marketplace. The value I received online was a bit lower than the trade-​in values from KBB and NADA, so I called them to see what was up before wasting my time there. They assured me they would value it correctly if I would bring it in. After spending more than half an hour waiting, they came back with a number even worst after looking at my car, if fact, more than 10% lower. They cited a cracked grill as the key reason, which probably runs a couple hundred dollars.
A friend had mentioned I should go to CarMax, which ended up offering the average KBB value, which was $ 2,100 higher than from Nelson Mazda. I can understand being $ 500 off but $ 2,100??? So, the lesson is to make sure you do your homework before getting screwed by dealers.
Classificação do local: 5
Nashville, TN
Overall great experience! Chad and Cassie were so helpful and they put me under no pressure! The service at Nelson Mazda is literally the reason I went Mazda.
Classificação do local: 5
Franklin, TN
I’ve been a satisfied Nelson Mazda customer for years! The associates in Service are always personable and care about me as an individual.
Classificação do local: 5
Franklin, TN
I take my Mazda 3 for maintenance service. The staff is very friendly and the regular scheduled maintenance service is always fast (around 40 minutes). Of course this time can go up as you request other services.
Classificação do local: 5
Fort Mill, SC
Outstanding experience. Our salesman was extremely knowledgeable, friendly, and FAST. We bought a brand new car in 90 minutes. When does that ever happen at an auto dealer?
Classificação do local: 5
Fairview, TN
Great experience from start to finish purchasing a new 2016 Launch Edition Mazda MX-​5 Miata. No pressure, straightforward paperwork.
Classificação do local: 5
Nashville, TN
Awsome staff!!! Brandon was an amazing salesman. They are top notch at this location! They are very helpful and will always do business at this location.
Classificação do local: 5
Franklin, TN
Just purchased my son’s first car from Nelson — that’s the 5th car we have purchased from them since our family moved to TN (from CA) in 1998 — Highly recommended! First Class customer service — love that the guys don’t work on commission
Classificação do local: 5
Nashville, TN
Awesome folks, great deal.
Classificação do local: 5
Nashville, TN
First class dealership! From sales to service to the awesome free coffee/​latte machine. I have become a HUGE fan of Mazda and in particular, Nelson Mazda