A & A Veterinary Hospital

I have been going here for over 10 years, all my pets I’ve trusted to the care of Dr. MB Longo. She is one of the most caring and knowledgeable physician’s I’ve ever met. The clinic is always professional and courteous, wait times are very minimal.

A Few weeks ago my pet parakeet was ill. He had a tumor and was rapidly dying. I called A&A veterinarian and they gave me an emergency appointment. They were very caring and considerate. I showed up 25 minutes late due to traffic and they still saw my parakeet right away. The doctor was so sweet and compassionate. Unfortunately the bird had passed away. Although, the doctor did everything she could. I wanted to share that, because this doctors office does not specialize in birds, but still did whatever they could. I thank you and all the staff at the office

I have been to many vets previously & this is the first tine I am absolutely satisfied with the veterinary care given by Dr. Luongo. She is so knowledgable, caring, cost-​conscious & empathetic. With nothing to gain after the recent passing of my dog, she actually went out of her way to give me a condolence phonecall (I wasn’t home & she left a condolence message on my answering machine). I found that very heart-​warming. Dr. Luongo/​A & A gave my dogs nothing but the best care at a very reasonable cost.

I’ve only been there once so far, but I was really happy with the service. I took my dog in for a six-​month bordetella booster, and Dr Longo was really great. She did a checkup, answered all my questions, and even trimmed her dew claws for me (I was a little scared to do it myself). When I was checking out, they didn’t even charge me for a visit (maybe because we really were there just for the bordetella and nothing else?), but just the cost of the booster and six months’ worth of Heartguard. I will definitely be taking my dog back there.

I bring my doggie to my usual vet for check ups and boarding and the like, and she loves it. And they love her. She comes home relaxed, waggy and sleepy from all the play time. And she really is a low maintenance dog by means of, she doesn’t have special meds and she rarely gets sick… just scratch her head, give her a cookie and feed her and she’s a happy dog.
My vet, unfortunately got damaged very badly in the hurricane and hasn’t been able to take boarders yet, so I brought my puppy to their covering facility whilst out of town.
1. I brought my dog there, and called ahead of time, to let them know I was coming. They didn’t have my paperwork. In fact, they didn’t even remember I was coming, even though I had confirmed my appointment twice with them.
2. The receptionist was clearly flustered. Which wouldn’t be so bad, if she wasn’t rude on top of stupid. She was also incredibly annoyed she had to handle a client of a different clinic, and vocal about it. C’mon, jerkoff, if you’re mad you have to work… fine. But don’t make it apparent in front of someone paying you… who has a crowbar in her car and no qualms about knocking you out.
2a. I give my dog food from the vet, and I didn’t know if they carried her brand, so I brought a bag with me. When I handed it to the kid collecting my dog, he turned to walk away and I said «doncha wanna know what her feeding is?» He seemed lost, or stoned, and said «oh, yea. I guess so.» I’m SURE the fed her correctly… not.
3. I asked them to call me when they had the paperwork, just so I knew they had my contact and emergency contact info. I’m sure you know… they did not.
4. When I returned, I called at 9am to find out when I should pick my dog up. The lady said «is she supposed to get a bath?» You tell me, idiot, you work there. And yes, of course she’s supposed to get a bath, I don’t want her bringing home your cooties. She must have read her chart, because she then realized they had a couple other animals getting picked up and told me to call back around 130 to pick a time. It’s going to take you 4 hours to bathe a short haired pitbull? I used to work at a vet, just hose her off and let her take a lap around the room she’ll be ready in an hour, tops. But fine… I call back at 140, they tell me to come between 2 and 8. I tell her I’ll be there at 3.
5. I promptly show up when I said I would, and the woman behind the desk, who was the same person on intake, was still confused. It took her a half an hour to find my chart, and calculate 5 nights at 35 dollars. And she complained the entire. Friggin. Time. I nearly reached across the counter, figured her math for her, and clonked her in the head. I paid in cash, which completely threw her off her game.
I finally get my dog, and quite honestly if she hadn’t been in the state she was in, I would have overlooked the complete incompetence of the support staff, but she was a ball if nerves. Generally, when I pick my dog up, she’s having the time of her life. Today, she could barely wait to get to my car. When she got in the car, she was visibly agitated and breathing heavily until we got back to a road she recognized. Then… she relaxed. When we got home, she dank 4 gallons of water and passed out cold. I don’t know what they did to her, but I’m never bringing her back there again.

I can’t say enough nice things about this place. As far as paying the bill up front, that is simply NOT true. They do whatever they can to help you out. As far as them being over-​priced, I know I want the best care for my animals, and if it means paying a little more, ill do it. You don’t find doctors like this anywhere else. They are the best. All of my dogs have lived long, healthy lives and A&A has played huge part in that! Don’t go anywhere else!

Horrible! Will rip you off and not care for you animal, even in a life or death situation. And if you complain, they will simply tell you «feel free to use another vet». I will not take my animals there EVER!

High prices poor care, I cant put it any simpler. You always have to pay the bill upfront before they will even look at your pet. They rip you off knowing you have no other choice after 6 pm for vet care.

This place is terrible. My dog has a bulging thing and they said they could do a surgery and estimated to be $ 1000. They charged me $ 1500 and they didn’t even remove the bulging stuff saying that it’s very complicated. So, basically I paid $ 1,500 for a spay. They talked nice but watch your bill. Shame on them.

I can’t say enough about good things about A&A Veterinary Hospital.
I dealt with them quite often in the care of my sick dog over the past 6 months or so.
They really care and go way beyond what is expected for you and your pet.
Beyond the care and kindness they treat you with, technically they were excellent in diagnosing and treating my dog.
My dog was very, very old and after time he deteriorated and we had to make the tough decision to put him down.
They were there until the very end with us, accommodating us and making us feel like they were family.
Dr. Luongo herself is a saint. The nurses there are also fantastic, caring and gentle.
Wherever I end up in life, should I have another pet, I will always return there for care.