Owner/Manager/EMPLOYEES: if your pumps(or any part thereof) are out of order, put a sign on them so customers don’t have to take the time to walk inside to pay(and they might simply move to another working pump). Seems obvious, right? I visited this Shell station today, and the credit card magstripe reader was not working. I walked inside and waited several minutes while two employees visited about various nonbusiness things and assisted a customer. After waiting several minutes, I was told that the magstripe reader didn’t work, but that I could go pump my gas, and then come BACK inside to pay. I elected instead to take my $ 70 purchase elsewhere.