McDonald’s

Hey, it’s a McDonald’s, it does what it’s supposed to do, fast food, consistent and that’s that. They’ve got a super cheerful staff and witty as well and their coffees are 1 $ any size and that’s great by me!

This location sucks! They have never ever I repeat never gotten an order right, mine or my wife’s. Their fries taste weird and the Burgers seem different than other McDonald’s.

McDonalds food is McDonalds food, so let me start by saying that my food was good. The problem that I have with this McDonalds is the customer service and the fact that the building itself is in need of a remodel.
But the biggest problem that I have with it is the fact that Spanish is the language spoken here. I think it is rude to speak a foreign language in front of people who do not speak the language. Speak english and communicate with each other in english. This is America, I don’t like that I do not know what you are saying right in front of me.

This place is neither good nor bad… It’s a McDonald’s that takes my order in a friendly manner and hands it over correctly almost every time.
I will mention however, that some of the order takers here, like many order takers at other McDonald’s all over, have a difficult time entering my order for a large black iced coffee into their system… Because of their complex system, they need to enter «no cream» and «no liquid sugar». Sometimes they give me a confused look (as if they’ve never taken an order for a large black iced coffee before) and while trying to figure out how to put the order in, I usually need to reiterate «no cream, no liquid sugar,» and they figure it out (black iced coffee only seems to confuse them)…
Got to have my coffee so I’ll be back here again when I’m in the area…

Orders always get screwed up. how hard is it to work at mcdonals?

I’ve lived in the area since before this McDonals even existed. Normally I would not go to a McD’s but I have a 11 and 4 year old and the latter (obviously) loves her kids meals.
We were at the FRG location 3 of the last 4 times we visited McD’s and all 3 times our order was screwed up. The last time we ordered muffin sandwiches and they gave us pancake sandwiches. While waiting I saw another lady inside (through the pick up window) who appeared to be ticked off as well. When I went in I just yelled at everyone — then that lady joined in.
Management should be fired with no compensation and a drill sargent should be put in ASAP.
It makes no sense too me however… We’ll never go to this location again — OR ANY MCDONALDS for that matter — since they apperently do not hire anyone who has a clue about the food service industry.
Crystal Lake McDonalds — your next!

It’s a McDonalds — what is there to review? Awesome Big Macs, dude!