Kragen Auto Parts

This Kragen is conveniently located right behind my house, if only the service wasn’t so terrible. I’ve been to this Kragen about 3 times to get some parts for a junk car I was working on and each time the guys working there didn’t care to help me once. Every question I would ask I would either get an «I don’t know» response. Then you probably should get a job that requires a little less knowledge! The dude with the beard is a douche, and the Santa clause looking dude helped me out once but sucked the rest of the times I went there.
I go to the auto store a couple miles down the road from my house now.

I never felt so insulted in my life before I went to this location. Previously, I’ve always gotten good service, and the salespeople were very helpful; until I came in not too long ago.
I went in looking for a set of brake light bulbs for my dad’s van. It was raining out, so I had my hoody and beanie on; you know to keep me dry somewhat. I walked in, and the manager or whoever it was, asked if I needed help; told him no, and kept looking for the right size of bulbs. I picked up one set, and compared it to the bulb I brought. I put the set back on the display, then got a text msg. on my phone, flipped my phone, looked at the msg., and then put it back in my pocket.
I walked outside, and the guy followed me and told me I had to pay for ‘that’. Thinking I had stolen something, I told him it was just my phone, and like a tough guy he says, «I thought I saw you put something in your pocket.» He then proceded to take down my lic. plate number of my car. WTF?! I didn’t steal anything, and you still act like I did? Jump off a bridge you clown!!!
Note to District Management: PLEASE TRAIN YOUR EMPLOYEES BETTER, TRAIN THEM NOT TO ASSUME ANYTHING!!!